Review (April 2024)
When 4 wheel parts opened its doors in 1961, the motto was “quality parts, lowest prices, fastest service and fully guaranteed.” powered by that attitude, 4 wheel parts grew from a one-person operation to the global leader in truck, jeep, suv and off-road performance products. today, 55 years later,
40.27M
Estimated Revenue
2.2M
Website Visitors
1.2/5
Trustpilot Score
What do we know about 4 Wheel Parts?
Estimated Revenue (2020)
$40.27M
Total Employees
720
Founded
1961
Industry
Automotive
Location
Compton, United States
About
4 Wheel Parts: When 4 Wheel Parts opened its doors in 1961, the motto was “Quality Parts, Lowest Prices, Fastest Service and Fully Guaranteed.” Powered by that attitude, 4 Wheel Parts grew from a one-person operation to the global leader in truck, Jeep, SUV and off-road performance products. Today, 55 years later,
What is 4 Wheel Parts's Revenue?
4 Wheel Parts's estimated revenue for 2023 is $40.27M.
What does 4 Wheel Parts do?
4 Wheel Parts is the global leader in truck, Jeep, SUV and off-road performance products. With 90+ locations across the U.S. and Canada and growing, 4 Wheel Parts Service Centers install all the products they sell. Maintaining the nation's largest inventory of off-road tires, wheels, suspension products and accessories, 4 Wheel Parts serves customers across the country and around the globe. Life is Better Off-Road™. Visit us at 4wheelparts.com or call toll-free 877-474-4821.
What are the monthly traffic metrics for 4wheelparts?
6/mo Traffic Growth
0.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.6Mins
Pages per Visit
2.0
Bounce Rate
63%
How fast is 4wheelparts growing?
4wheelparts has grown by 18.0% in the last 6 months according to SimilarWeb.
How do people interact with 4wheelparts?
Last month, 4wheelparts received 2M visitors who spent an average of 2.6 minutes on the website and visited 2.0 different pages per session. Overall, 63% of people bounce on the first visit.
How do people find 4wheelparts?
436.6k people (20%) visit 4wheelparts directly. 1.6M (74%) people search for them in Google. Whereas, 23.8k (1%) discover 4wheelparts through Facebook, Reddit, and YouTube. 4.9k (0%) visitors come from 4wheelparts's email newsletters. Finally, 44.8k (2.0%) people come from affiliates and or paid referrals.
Who uses 4wheelparts?
4wheelparts's top market is the United States and they receive 2M (91.5%) people.Then the 2nd is Canada with 94.4k (4.3%).The 3rd is is Mexico with 11.5k (0.5%).
Traffic Growth (last 6 months)
What are 4wheelparts's ads on Google?
Google Ads
4wp | Shop Truck & Jeep Parts
https://www.4wheelparts.com/
Save Up To 20% On Retail Price. Price Guarantee. Free Shipping On Order $75+ Types: Tires, Wheels, Lift Kits, Bumpers Deal: 10% off Bilstein · Valid Apr 1 - Apr 30
4wheelparts.com - 4 Wheel Parts - Shop Truck & Jeep Parts
http://www.4wheelparts.com/?ppcfon=1&gp=1
Save Up To 20% On Retail Price. Price Guarantee. Free Shipping On Order $75+ 90 Day Price Guarantee. · Save Up to 20% Off · Fast Shipping · Easy Return Types: Tires, Wheels, Lift Kits, Bumpers
4wheelparts.com | 4wheelparts | Shop Truck & Jeep Parts
https://www.4wheelparts.com/
Save Up To 20% On Retail Price. Price Guarantee. Free Shipping On Order $75+ Types: Suspension, Wheels, Tires, Performance Parts Styles: Jeep YJ, Jeep TJ, Jeep JK
4wheelparts.com - 4 Wheel Parts - Shop Truck & Jeep Parts
http://www.4wheelparts.com/?ppcfon=1
Save Up To 20% On Retail Price. Price Guarantee. Free Shipping On Order $75+ Categories: Armor & Protection, Body Parts & Roll Cages, Bumpers, Doors & Door Accessories…
4WheelParts.com | 4 Wheels Parts | Shop Truck & Jeep Parts
https://www.4wheelparts.com/
Save Up To 20% On Retail Price. Price Guarantee. Free Shipping On Order $75+ Easy Return. 90 Day Price Guarantee. Call Or Visit Our Store. Save Up to 20% Off. Fast Shipping. Types: Tires, Wheels, Lift Kits, Bumpers.
What do 4wheelparts's customers say about them?
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
Mike Durn
If negative stars could be given I…
Reviewed on 2021-04-19T23:20:44
If negative stars could be given I would! Went to their Independence, Mo location and ordered a wheeland tire for a spare on my Jeep and a jack block so my factory jack would be tall enough to raise my lifted Jeep. Paid for the order in cash. 4 days later the sales rep, Richard, calls to tell me that they cannot get the jack block as that was a product they carried when they were formerly known as Chux Trux and that my best bet would be to just order it from Amazon. That’s right, their sales rep tells me I’m better off ordering from Amazon!! Then he proceeds to ask me what wheel I had ordered. I questioned him since it had been 4 days and they were just ordering the parts now. He assured me the parts were ordered but couldn’t tell me what wheel I had ordered! I told him there was too much confusion, just cancel the order. Came in later that day to get a refund and spoke with the store manager Lee. Was informed he could not refund me since I paid in cash and that I would have to wait for a check to come from his corporate office. Funny thing is they had no problem accepting my cash... To keep my business Lee agreed to knock $188.00 dollars off the order and said he would order in the jack block(the part they could no longer get and that I should order from Amazon). The catch, he still couldn’t refund me the $188.00, would have to wait for check from corporate. 6 days later call to check status on my parts just to be told everything was in but the tire had been damaged in shipment and they would have to reorder it. 5 days later finally everything is in and I was able to pick up my parts. It’s now been a month and still no check from their corporate. Supposedly was mailed but for the wrong amount, so a stop payment was put on it and a new check was going to be overnighted. Not holding my breath I will ever see anything from them. In summary if someone was to come to my house and shoot my dog, molest my daughter and beat my wife I still wouldn’t hate them enough to recommend this joke of a company! Follow their associate Richards advice and get it from Amazon, like he said “that’s your best bet”!!
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Sean Jones
Customer Service Terrible - Damaged Product
Reviewed on 2021-04-16T16:29:24
I am a shop owner, hobbyist, and long-time customer of 4WP, 4Wheel Drive Hardware, and Transamerican Auto Parts.I will make it a point to never do business with any of their affiliates due to a recent experience.
1. Ordered a Smittybilt Overlander tent from 4WP online, and it arrived weeks later severely damaged. The product was 90% out of its box when it arrived, and the structural base was bent and crushed in.
2. Tried calling customer service, hold times were an hour to an hour and a half. Got to an agent, they asked me to hold, and the call was disconnected. No callback. Created case on 4WP website, but never heard back.
3. Finally reached someone in customer service after an hour and a half holding. A case was created, emailed photos to the service agent. Could not provide me details or what the process was.
4. Received a vague email with the shipping bill of landing, with no details and zero notice to arrange the shipping directly from the customer service rep. Emailed 5 times over several days with no response. The shipping company and I had to figure out what was going on as no information was given to either of us.
5. The tent was picked up, but a replacement was not provided. No idea when the replacement would arrive, or if it would. Called the agent directly and left 2 voice mails and followed up in another email. No response.
6. Sent a stern email to the agent, and got a response right away. Said had dental work done so she said she couldn't give me a callback. I asked for another rep or manager to could call me. She refused to hand off my case or loop in a manager after several attempts.
7. Was told the tent damage would be investigated within 2-3 weeks from the time it arrived at their Compton location before a replacement would go out.
8. Local 4WP had the tent in stock, I asked to either go pick up the replacement if that wasn't possible, refund the order so I could go purchase the tent at my local 4WP. Without details, the agent emailed me to let me know she just canceled my order and stated a refund would not be issued for another 2-3 weeks. Also, the price of the tent went up to $1100 since I purchased it, and I would have to pay the higher price.
In the end, I received a damaged product. I have had to invest at least 5 hours of my time to wait on hold and work with a shipping company. In the end, I have been without the product, and 4WP is holding on to thousands of my dollars for what will be 60 days. All because a product I ordered was sent to me damaged. Customer service is impossible to reach, and when you do the agents are unresponsive and refuse to escalate.
How it should be: I bought front and rear bumpers from Morris 4x4 the front bumper arrived damaged. They answered my email within 2 hours, called me without asking, I sent photos and they shipped out the replacement overnight. If you are looking for parts, I would suggest Morris4x4 or if you are in Colorado, Northridge4x4.
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Luke
Ordered 4 tires from them then called…
Reviewed on 2021-04-15T20:48:40
Ordered 4 tires from them then called the next day after reading bad reviews just to make sure they were in fact on their way.Sat on hold for an hour+ then was told they were on backorder even though they said "ready to ship". Glad i called, wont order from them again.
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Bob Nealy
you will never see me buying a single thing again.
Reviewed on 2021-04-12T17:32:37
I have always had good service with 4WP but when they would not cover the warranty and said I would have to contact Rigid I am done.If you are not going to back up the products you sell you will never see me buying a single thing again.
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K S
Horrible company
Reviewed on 2021-04-05T15:31:27
Horrible company. Do not order from here! Only received half my order. In the box was half the order and the pick ticket which showed them only sending half the order.Had to wait on hold for 45 minutes for them to try and figure out what went wrong. After 45 minutes of waiting they now tell me that the parts that were "in stock" a week ago when I ordered them have mysteriously become not in stock and there is a 9-12 weeks wait time. Awesome. Wish you would have told me this a week ago when I ordered, I would have just bought them on amazon.
Their supply and inventory system sucks. That is what went wrong.
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Dennis Heavrin
Terrible customer relations.
Reviewed on 2021-03-29T13:56:41
Spent thousands with this company in the past. Recently tried to place a couple orders and it didn't go through because they didn't like my credit card set up.The credit card company said everything was fine. Instead of informing me, I waited for parts to show up that never were never shipped. I called and the guy was extremely rude both times that I called. He suggested I drive 4 hours to the nearest store to pick up my items. I'll never spend another penny with them.
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Archer Swanson
Miss leading information on quantity…
Reviewed on 2021-03-24T13:03:53
Miss leading information on quantity sold in. Displaying two suspension parts in the photos and using words like “each” etc but not saying sold separately.The sales representative was a complete jerk when I was kind and direct to the point. Just a bad experience all around.
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Miguel
Not a good customer service.
Reviewed on 2021-03-16T03:25:29
I put an order since september and i havent get any of my products , honestly is the worst customer service i ever had.
its been 6 months already.and im getting the same answer every month.
is not fair.
At least i should get a real answer.
Invoice Number: 83-820920
Order Number: 83-820920
read more
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