The worst shipping policy
Reviewed on 2021-03-28T16:57:52
The worst shipping policy. Paid $23 in shipping for $40 shoes.
I have been a 6pm customer for many…
Reviewed on 2021-03-21T13:07:16
I have been a 6pm customer for many years, until now. I recently spent about 600 dollars on some new clothing.I sent some items back two days after receiving the order. Six weeks later I am still waiting for all my credits to appear. I called and they claimed they had not received the package, funny they have issued one credit on an item in the box. I called my credit card company, disputed the charge, then 6pm issued about half of the credits due, and my CC company said there is nothing else they can do. My advice, don't use this company if you value your money. They will not issue the refunds due you. I have tried to pull up the order number and they have locked my account.read more
I have been buying from 6pm for over…ten years love it
Reviewed on 2021-03-20T02:15:48
I have been buying from 6pm for over ten years. Only had to return something once. Ordered the correct size first,then sent the one incorrect size back. I order direct from 6 pm not Amazon. The quality of the shoes is always good and not a knock off. I have also got some awesome me s clothes.read more
Reviewed on 2021-03-12T16:35:15
I always buy from them
They have the best customer service always helpful
My favorite online store
Reviewed on 2021-03-11T18:47:17
I ordered a pair of Bensley Step Dark Tan Leather 12 EE -Wide shoes. They were delivered today.I put them on just to realize that the shoes are extremely narrow. I verified the tag and it says 12W. However, they are not. They are as narrow as narrow can be. Now, this is not an indictment on 6pm but to our retail environment in general: consumers are addicted to cheap stuff (my shoes with taxes and everything were $58), and retailers keep pumping us cheap, overseas products with little or no quality controls. I'd rather they tell me that the cheapest shoes are $90 and I know I will get a product that is comfortable, quality-controlled, etc. than getting what I paid for: cheap garbage. It is hassle to return and I will keep them but I really regret falling for the allure is cheap prices. They truly are cheap in materials and quality.read more
Reviewed on 2021-03-05T14:14:11
I ordered an Aldo Cadewieix working bag and it was scheduled to deliver March 3. I track the item AMZN_US Tracking: TBAEWR503536804 and it says that the item was damaged.Will I receive another of the same item or a refund?read more
Reviewed on 2021-01-29T16:15:56
The returns policy, where the Customer is required to pay for return shipping is horrendous!I bought 2 pairs of shoes for $128, the return shipping came to $48!!! Plus, one pair of shoes had clearly been worn, stretched and returned! Never again.
Update response to 6pm: you can still provide a return label, and deduct for shipping since commercial rates would be way more reasonable than those at the expense of a customer. I'll patronize other sites that can then.read more
Ordered hard to find Docs and expected…
Reviewed on 2021-01-28T22:58:10
Ordered hard to find Docs and expected to receive today but when I went to check tracking my online account was locked due to "suspicious" activity!Called and was told they "cannot" (ie. refuse) to process my order because it was paid with "prepaid" ( ie. direct deposit mobile banking) VISA card. What snobs! Additionally they refuse paypal as well. So do not waste your time shopping here unless you are a "normie" with old school banking cards. This site is just plain rude and does not respect consumers' time or effort!read more
