Review (April 2024)
American airlines has airline tickets, cheap flights, vacation packages and american airlines aadvantage bonus mile offers at aa.com
33.36B
Estimated Revenue
47.66M
Website Visitors
1.5/5
Trustpilot Score
What do we know about American Airlines?
Estimated Revenue (2020)
$33.36B
Total Employees
55000
Founded
1930
Industry
Airlines Aviation
Location
Dallas, United States
About
American Airlines: American Airlines has airline tickets, cheap flights, vacation packages and American Airlines AAdvantage bonus mile offers at aa.com
What is American Airlines's Revenue?
American Airlines's estimated revenue for 2023 is $33.36B.
What does American Airlines do?
Dare to discover On the morning of April 15, 1926, a young aviator named Charles A. Lindbergh stowed a bag of mail in his little DH-4 biplane and took off from Chicago for St. Louis. Later that day, he and two other pilots flew three plane loads of mail from St. Louis to Chicago. Lindbergh was chief pilot of Robertson Aircraft Corporation, the second aviation company to hold a U.S. airmail contract, and one of scores of companies that eventually consolidated to form the modern-day American Airlines. At the American Airlines campus located in the Dallas-Fort Worth area, our aviation professionals are pushing the limits of innovation and leading change. Our state-of-the-art facilities offer lots of collaboration spaces, access to the latest technology and unbeatable amenities. More importantly, it closely connects us to the team members we support around the world. Interested in joining? Become a part of our talent community and learn more about all the ways you can impact the experience our customers have with us.
What are the monthly traffic metrics for Aa?
6/mo Traffic Growth
-10.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
48M
Time on Site
7.1Mins
Pages per Visit
6.0
Bounce Rate
29%
How fast is Aa growing?
Aa has grown by 19.7% in the last 6 months according to SimilarWeb.
How do people interact with Aa?
Last month, Aa received 48M visitors who spent an average of 7.1 minutes on the website and visited 6.0 different pages per session. Overall, 29% of people bounce on the first visit.
How do people find Aa?
23.6M people (49%) visit Aa directly. 20.8M (44%) people search for them in Google. Whereas, 321.6k (1%) discover Aa through Facebook, Reddit, and YouTube. 1.6M (3%) visitors come from Aa's email newsletters. Finally, 206k (0.4%) people come from affiliates and or paid referrals.
Who uses Aa?
Aa's top market is the United States and they receive 44.3M (92.9%) people.Then the 2nd is Mexico with 460.5k (1.0%).The 3rd is is Argentina with 332.6k (0.7%).
Traffic Growth (last 6 months)
What are Aa's ads on Google?
Google Ads
American Airlines® | Nonstop Flights to Rome | AA.com
https://www.aa.com/homePage.do
American Airlines® Now Offers Nonstop flights to Rome. Book on aa.com.
American Airlines® - Book with Peace of Mind
https://www.aa.com/en-us/flights
Flexible Booking and Enhanced Cleaning Procedures for Peace of Mind. Low Fares. Inflight Wifi. Amenities: Download Our App, Cheap Domestic Flights, International Flights, Travel Guidance Site.
American Airlines® Flights - Fly AA Today
https://www.aa.com/en-us/flights
Make The Most Of Your Travels with American Airlines. Book a Fight & Create a Memory! Flexible Booking & Enhanced Cleaning Procedures for Peace of Mind. Explore Today! Low Fares. Flexible Booking. Enhanced Cleaning. Inflight Wifi.
American Airlines® Flights - Fly AA Today
https://www.aa.com/en-us/flights
Select markets & Restrictions apply | Offering Greater Flexibility | Book Confidently Now! Make The Most Of Your Travels with American Airlines. Book a Fight & Create a Memory! Inflight Wifi. Enhanced Cleaning. Low Fares.
American Airlines® - Book with Confidence
https://www.aa.com/en-us/flights
Flexible Booking and Enhanced Cleaning Procedures for Confidence When you Travel. Inflight Wifi. Low Fares. Amenities: You Are Why We Fly, Download Our App, Cheap Domestic Flights, International Flights, Travel Guidance Site.
What do Aa's customers say about them?
Review Score
1.5/5
Total Reviews
595
Info
American Airlines5 Star
0.0%
4 Star
0.0%
3 Star
10.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Adrienne Boyd
This deserves 0 stars
Reviewed on 2021-04-07T01:53:23
This deserves 0 stars. I travel quite frequently and have never had this type of experience.Last June I paid for a flight to surprise my son with a trip for his birthday in January. Unfortunately I had to cancel and rebook due to covid. I was Informed I’d be able to use all my money towards the reschedule. Wrong. When rebooking I was advised that I had Two types of credits, ticket credit and evoucher and they could not be combined despite each being associated with the same 2 original ticket holders. I was Iinformed to go online and request a refund or transfer to e voucher. 1. I was Denied the transfer 2. The $122 I was Refunded was sent to a closed bank account! I can’t even contact them to advise them of this issue and was told “my bank will send a check”. It’s a bank that no longer exists due to a merger. 2. I would never receive a refund for my evoucher 3. The flight rate increased. Yesterday I paid $1159.47, which included the evoucher credit of $948, I am Still out $400 in ticket credits and to top it off... I was Double charged for my ticket. 3 separate transactions! 1 with $1159.47 and 2 additional charges of $610.80 and 548.60! I am Beyond upset and disappointed with your company especially considering the only thing I wanted Was to use ALL my original credits to this re booked flight. You have lost my trust and my business.
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Philip
Worst Airline Ever
Reviewed on 2021-04-06T09:39:47
Worst Airline Ever. Discriminated against my friend, she is an Asian American. Before taking off,she was sitting in her seat after boarding, they told her to stand up and did another temperature check using the excuse of covid, what a shame.
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Manuel Reyes
Never on time
Reviewed on 2021-04-05T22:14:48
Never on time, gates change frequently, unorganized, expensive and The Worst Airline.
Allen Cotton
Dallas to Chicago flight
Reviewed on 2021-04-05T21:04:25
Dallas to Chicago flight. Delay and no additional food or drink. We didn't crash, so I can't complain too much.Stewardess was cute so that helped.
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Lindsey Johnson
Delayed flights. Lost luggage. Garbage customer service.
Reviewed on 2021-04-04T21:05:39
I would like to preface my review by saying that I am a frequent flying and have flown no less than 6 times in the last 3 months.I have never had an on time flight. I’m currently in an airport with a two hour maintenance delay. I’m going to be stuck in my connecting city. The best American can do for me is say to go ahead and get on my 2 hr delayed flight and hope for the best once I get there. It is a garbage company. I can’t even control my flights on the app so I have call and wait on hold to talk to someone. Or I can wait in the line with 50 people in it to talk to one agent available just to try and reschedule my flight. They also seem to lose my luggage often. I only fly AA if I have absolutely no other option.
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Aaron Allred
I contacted this airline in order to…
Reviewed on 2021-04-04T04:48:16
I contacted this airline in order to get a credit from a year ago. According to the manager Mo Faheem who is very rude and unprofessional,they cannot tell you your ticket number or record locator which means they get to keep your money. So much for having computers in 2021 when an airline doesn’t keep records of people who buy their tickets. I’m sure if the state police or FBI needed the information they would be able to find it. Your welcome AA for my donation. All passengers you’ve been warned.
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David Corey Leos
I bought the tickets together and made…
Reviewed on 2021-04-03T15:23:53
I bought the tickets together and made me pay to have the seats next to each other!these people are greedy and I don't know how may times we see greed go bad that people like American Airlines will ever learn...
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Paul Lytham
These 'people' must be stopped.
Reviewed on 2021-03-29T08:56:30
These 'people' must be stopped.
I am British and am not allowed to enter the US so our contract is broken.They want to stamp on it and keep every disgusting penny.
They don't have to fly me.
They make even more money for not having to fly me and the Agency untouched.
You FIRKIN pay to not enter our country through no fault of your own you mug! The agency rubbing their hands with fees.
I'll be chasing this sick US airline to the ends of the Earth to get My money back from these charlatans.
We're keeping every penny, giving you the finger, and we do not give a shet if you can enter the country of contract or not.
I'll start by reviewing systematically. The BBB. My bank. Then the UK civil courts. I'm going to enjoy it you rotten bunch of shysters.
They've taken loads in fees and taxes that they will not pay, so now I have to investigate all that as well.
Should I be surprised with the US and its money is everything policy, keeping nob-due taxes and authority charges no longer payable given I can't, erm, enter the bloody country due to Covid and the US government banning it.
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