Review (April 2024)

Official website for alaska airlines the premier airline of the west coast – find the best flights deals, book flights, vacation packages, check-in, get flight status and more.

5.9B

Estimated Revenue

11.08M

Website Visitors

3.1/5

Trustpilot Score

What do we know about Alaska Airlines?

Estimated Revenue (2020)

$5.9B

Total Employees

9300

Founded

1932

Industry

Airlines Aviation

Location

SeaTac, United States

About

Alaska Airlines: Official website for Alaska Airlines the premier airline of the West Coast – Find the best flights deals, book flights, vacation packages, check-in, get flight status and more.

Social Links

Alexa Ranking: 3916

What is Alaska Airlines's Revenue?

Alaska Airlines's estimated revenue for 2023 is $5.9B.

What does Alaska Airlines do?

Alaska Airlines is the eighth-largest U.S. airline based on passenger traffic and is the dominant U.S. West Coast air carrier. Headquartered in Seattle, Alaska carries more passengers between the state of Alaska and the Lower 48 than any other airline. During recent years, the airline has expanded significantly to serve more U.S. East Coast, Mexican and Canadian destinations.

What are the monthly traffic metrics for Alaskaair?

6/mo Traffic Growth

-31.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

11M

Time on Site

11.9Mins

Bounce Rate

30%

How fast is Alaskaair growing?

Alaskaair has grown by 7.8% in the last 6 months according to SimilarWeb.

How do people interact with Alaskaair?

Last month, Alaskaair received 11M visitors who spent an average of 11.9 minutes on the website and visited 6.0 different pages per session. Overall, 30% of people bounce on the first visit.

How do people find Alaskaair?

5.3M people (47%) visit Alaskaair directly. 4.5M (41%) people search for them in Google. Whereas, 150.8k (1%) discover Alaskaair through Facebook, Reddit, and YouTube. 681.6k (6%) visitors come from Alaskaair's email newsletters. Finally, 149.4k (1.3%) people come from affiliates and or paid referrals.

Who uses Alaskaair?

Alaskaair's top market is the United States and they receive 10.8M (97.5%) people.
Then the 2nd is Canada with 83.7k (0.8%).
The 3rd is is Mexico with 49.4k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Alaskaair's ads on Google?

Google Ads

alaskaair.com - Alaska Airlines Credit Card‎

https://www.alaskaair.com/content/credit-card/visa-signature

Annual Companion Fare Offer with Alaska Air Visa Signature card Free In-Flight Messaging · Power at Your Seat · 20-Minute Bag Guarantee · Artisan Food & Drink

AlaskaAir.com - Alaska Airlines®‎

https://www.alaskaair.com/

Book Today at our Official Site. Get Our Lowest Price - Guaranteed! Artisan Food & Drink · 20-Minute Bag Guarantee · Award Winning Service · Power at Your Seat

Alaska Air® Miles Credit Card | 40,000 Bonus Mile Offer‎

https://www.alaskaair.com/content/credit-card/visa-signature

Bring a Friend Offer & 40,000 Bonus Mile Offer & Free Checked Bag. Earn 3 Miles for Every $1 Spent Directly on Alaska and 1 Mile on All Other Purchases. Earn Unlimited Miles. Award Winning Service. Annual Companion Fare™. Free In-Flight Messaging. Free In

AlaskaAir.com | AK Flights | Alaska Airlines® Official Site‎

https://www.alaskaair.com/content/deals/flights

Try Our Award Winning Service. Book Now & Get Our Lowest Prices, Guaranteed! Reserved Seats, Free Movies, Power at Your Seat. Don't Compromise, Fly Alaska. 20-Minute Bag Guarantee. Boards Fly for $30. Artisan Food & Drink. Bike Flies for $30.

Alaska Airlines® Official Site | Book a Flight Today & Save‎

https://www.alaskaair.com/content/deals/flights

Try Our Award Winning Service. Book Now & Get Our Lowest Prices, Guaranteed! Reserved Seats, Free Movies, Power at Your Seat. Don't Compromise, Fly Alaska. 20-Minute Bag Guarantee. Free In-Flight Messaging. Free In-Flight Movies. Boards Fly for $30.

What do Alaskaair's customers say about them?

Review Score

3.1/5

Total Reviews

52

Info

Alaska Airlines
5 Star
50.0%
4 Star
0.0%
3 Star
0.0%
2 Star
15.0%
1 Star
35.0%
Read reviews that mention
Brian Osorio

phone customer service NONEXISTENT

Reviewed on 2021-03-30T11:00:22

Worst airline phone customer service. 47 mins on the phone waiting to speak with someone and they just don't answer.Don't even bother calling them since they don't answer their customer service phone line. I had to drive directly to the airport and speak with someone at the counter, and yet; they couldn't make changes on my flight.
read more
Consumer

There is absolutely no way Alaska…

Reviewed on 2021-03-21T05:31:21

There is absolutely no way Alaska shouldn't improve their food service at this point.I fly from Seattle to Tampa every couple of weeks is 5 1/2 -6 hours and there is no food service in "PREMIUM" Coach (you can buy it if you want) but alls it is nothing more than some cheese and fruit and the price is basically the same as it is in first class. You can get no cocktails but you can buy beer and wine in cans. Ah - hello they serve hard liquor in small bottles and you can buy mixers in a can! It is clear they are just cutting cost and this is likely the new way to fly on Alaska!! Checking out on Alaska and I am over a million miles!
read more
Satisfied

Flying is not just Flying

Reviewed on 2021-03-12T20:37:42

As an Alaskan becoming a million mile flyer is expected eventually. I have reached that milestone with Alaska Airlines.I have to say thank you to the dedicated staff on and off the airplane. It's hard to fly alot, and demanding on a large frame body. Alaska airlines always knows that. Let this be my record of how much I can appreciate being appreciated by Alaska Airline ! I will forever be a loyal customer
read more
Ross

Outstanding Customer Service

Reviewed on 2021-03-08T22:38:20

Alaska Airlines is a solid airline with extensive customer service. Travel issues are bound to happen but when I fly with Alaska I know they will do the best they can to mitigate dissatisfaction.Better than any other airline in terms of cancellations, trip changes, upgrades, and general customer service.
read more
Sylvia M V

Strict mask enforcement made this trip a nightmare

Reviewed on 2021-03-06T23:27:12

I'm going to try very hard to not fly Alaska Air again. They were aggressive about mask enforcement,and gave my son a yellow card because his mask was below his nose. Meanwhile my husband walks back to the galley in the back, where the crew hangs out, and one of the flight attendants audibly warns another to put her mask on, that passengers are coming.
read more
redc

Main cabin service for premium first class price.

Reviewed on 2021-03-03T05:31:36

Paid $1000 more than main cabin, and the main cabin got service started before 1st class.3-1/2 hour flight and I got a small room temp can of coke with no ice. Flight attendant never asked again for anything else. People in the main cabin kept going up to the front of the plane to use the first class restroom and nothing was every said. I paid extra to be more safe from covid and not having half the plane walking by to use the restroom. The plane with filthy. Across the isle, the side of the seat was covered with spilled coffee. The seats was dusty and had someones dirty shoe prints on the back. It looked like it hadn't been cleaned of vacuumed in years. The snack tray was broken and wouldn't stay flat. Basically I just paid $1000 extra dollars to sit one row in front of main cabin. I have flown first class on other airlines, and this is far the worst. Don't waste your money on first class, if you decide to fly Alaska. I will drive next time. I just wasted $1000 extra dollars for nothing because I got last class service, not first class. Alaska sure has gone down hill.
read more
Shree Gina

Terrific

Reviewed on 2021-03-03T00:11:12

Last time I was in US, they upgrade to business class for me. Thanks Alaska Airline. Terrific!!
Esther Rowland

I quit flying Alaska several years ago…

Reviewed on 2021-03-02T06:29:26

I quit flying Alaska several years ago and started using Delta. I recently took a trip with family to California.I remember now why I stopped using Alaska air. The plane smelled terrible and I got to sit next to two white Karen’s, that would take pleasure in removing their masks to feign a drink or a bite of food to justify removing their masks for most of trip.Delta would have given a polite request of the rules. If rules are not enforced why did you make them. To be politically correct. No comparison between Alaska Air and Delta. I’d pay more not to fly Alaska.
read more

Employmenthero

Employment hero is australia's first cloud-based hr software, payroll and benefits platform for employers & employees. free trial for...... More

Category

Finance

Monthly Traffic

362.75k

89.29%

Ad Spend

$44.47k

Fashionnova

Fashion nova is the top online fashion store for women. shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. cheap & affordable fashion online.... More

Category

Lifestyle

Monthly Traffic

24.39M

14.93%

Ad Spend

$83.29k

Mode

Mode is a collaborative data platform that combines sql, r, python, and visual analytics in one place. connect, analyze, and share, faster.... More

Category

Lifestyle

Monthly Traffic

479.78k

89.34%

Ad Spend

$30.83k