Reviewed on 2021-03-10T06:13:59
terrible! worst app in the world, I can't pay with any non chinese cards
Locked account before I finished opening it
Reviewed on 2021-01-18T03:24:31
Would give negative stars if possible. I downloaded it, put in my phone number, and it instantly said my account was locked and I had to call to unlock it.Called them, they said it would take 3 working days to unlock. I haven't even made an account and you've already locked it?
They wouldn't explain why this occurred. Will not be trusting them with my money when they can't handle something as simple as setting up an account.read more
Charging Unauthorized "cash advance" payments
Reviewed on 2020-11-29T18:56:05
As other buyers have stated earlier Alipay is processing credit card transactions as unauthorized "cash advance" payment.I try to be extra careful online and try to use an extra layer of protection when possible. In this case, I used Paypal with my Credit Card as primary payment. I made a single payment and no additional charges were informed or mentioned. I was not aware at the time that Ali was processing as Unauthorized Cash Advances and even the extra layer of protection with Paypal regardless still allowed processing of my credit card payment as a "Cash Advance" payment with $10 transaction fee plus Daily Interest. They seem to be trying to use a loophole in the system to scam customers into paying fees they would otherwise incur if they set up a proper Credit Card Charge system. Fraud!!!
I should have learned when I had a bad experience in 2013 with AliExpress; the wrong item was received and my dispute was never resolved.
Avoid the "ALI" corporation like the plague.read more
Racist, teribble interface!!!!
Reviewed on 2020-11-24T03:39:24
Terrible interface, after 12 good hours of trying to create account. Mutliple messages that shows you can't access this feature because not from mainland china,really racistic behaviour. Website is so confusing...read more
Processed credit card transaction as an unauthorized "cash advance"
Reviewed on 2020-11-07T11:19:38
Made two small purchases on Ali Express which uses Alipay for payment. They processed my credit cardpayment as a "Cash Advance" so each purchase incurred a $10 transaction fee when it reached my credit card company. Terrible experience trying to straighten this out. Could not get anyone to help at AliPay or Ali Express. No more purchases for me using anything that starts with "Ali".read more
WARNING ALIPAY money transfer is a FRAUD
Reviewed on 2020-09-25T09:26:11
WARNING ALIPAY money transfer is a complete FRAUD.
Two weeks ago my wife used Alipay to international transfer money to my commbank account.The money was not credited to my account; but, it has been taken from her account.read more
Reviewed on 2020-09-23T08:19:36
terrible user interface, no easy way of adding/removing cards, resetting your password when adding new card?No way to contact support, terrible terrible terribleread more
Reviewed on 2020-09-02T23:55:56
Alipay is a scam. There are many articles created out there by their trooper to make sure foreigner who stay outside of China able to use Alipay,however in actual fact without verify your account using a require Bank card from a bank incorporated in Mainland China.( it has to be a bank presence physically in MAINLAND China) any fund which they didn’t stop other transfer to your Alipay will stay frozen in that account forever(it mean stay with Alipay forever). There is no way you can get the fund, when you can’t even get yourself verify especially foreigner who are not able to open a bank account in MAINLAND China without being a residence in CHINA. It is one big scam of cheating foreigner money. All those articles owned by China will not allow you to post any bad comment, they filter it and make sure other foreigner get scam and end up money flow into Alipay and get forfeit by Alipay. When you try to call their customer service, the phone number does not work, when you try chat with customer service , the AI will keep telling you I don’t understand your question.read more