Review (April 2024)
Allegiant® air offers cheap flights & hotel deals on vacation packages to top destinations. save big when you bundle low airfare, hotels, and car rentals!
10k
Estimated Revenue
6.57M
Website Visitors
2.3/5
Trustpilot Score
What are the monthly traffic metrics for Allegiantair?
6/mo Traffic Growth
9.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
7M
Time on Site
6.0Mins
Pages per Visit
5.0
Bounce Rate
39%
How fast is Allegiantair growing?
Allegiantair has grown by 15.6% in the last 6 months according to SimilarWeb.
How do people interact with Allegiantair?
Last month, Allegiantair received 7M visitors who spent an average of 6.0 minutes on the website and visited 5.0 different pages per session. Overall, 39% of people bounce on the first visit.
How do people find Allegiantair?
3.1M people (47%) visit Allegiantair directly. 3.2M (48%) people search for them in Google. Whereas, 27k (0%) discover Allegiantair through Facebook, Reddit, and YouTube. 113.7k (2%) visitors come from Allegiantair's email newsletters. Finally, 27.4k (0.4%) people come from affiliates and or paid referrals.
Who uses Allegiantair?
Allegiantair's top market is the United States and they receive 6.5M (98.7%) people.Then the 2nd is Canada with 53.3k (0.8%).The 3rd is is Mexico with 5.7k (0.1%).
Traffic Growth (last 6 months)
What are Allegiantair's ads on Google?
Google Ads
Discover Airfare for Less | Book Great Deals on Allegiant
https://www.allegiantair.com/
Fly nonstop to top destinations on low fares & save bundles on your vacation! Categories: Flight, Hotel, Car Options: Round Trip, One Way
Allegiant Air® | Official Site
https://www.allegiantair.com/airports/newark-liberty-international-airport
Deals On Flights & Packages To Top Travel Is Our Deal. Reserve Today! Vacation pkgs available. Non-stop flights. Destinations: Ashville, Cincinnati, Fort Walton Beach, Knoxville, Savannah.
Allegiant Air® Official Site - Low Fares & Travel Deals
https://www.allegiantair.com/
Bundle Cheap Airfare, Car Rental & Hotel Stays For Your Next Vacation with Allegiant®. Book Direct & Save On Your Next Flight with Allegiant®. Cheap Flights & Travel Deals.
Allegiant Air® Official Site - Cheap Flights & Airfare Deals
https://www.allegiantair.com/
Book Direct & Save On Your Next Flight with Allegiant®. Low Cost Flights & Travel Deals. Bundle Cheap Airfare, Hotel Stays, and Car Rentals For Your Next Vacation.
Allegiant Air® Official Site | Nonstop Domestic Flight Deals
https://www.allegiantair.com/
Allegiant® Air Offers Nonstop Flights & Deals on Vacation Packages To Top Destinations. Save Big on Your Trip When You Bundle Air, Hotel, and Car Rentals with Allegiant® . One Way Fares from $34* Domestic Non-Stop Flights. Hotel & Car Rental Deals.
What do Allegiantair's customers say about them?
Review Score
2.3/5
Total Reviews
37
Info
Allegiant5 Star
25.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
60.0%
Read reviews that mention
Shakila Razack
Allegiant Customer Service
Reviewed on 2021-04-12T07:20:40
Allegiant Customer Service , Thanks a lot for making your loyal customers wait atleast 5 to 6 hours before answering their call ☎️ We certainly appreciate it!!A special shout out to Neil from Chennai ?? & Natalie from Uganda ?? for being being the be-con / stalwart fro what what all Americans expect from Allegiant Air ✈️
BTW, have U started charging for breathing air on your flights ✈️ Some one mentioned that you will start that soon, hence the hurry to book a flight our of Cleveland
Take care & have a pleasant trip to Las Vegas ??Or wherever the bell you u are flying ✈️
Toodles✋
Sincerely
Shakila Razack,
Avon Lake ,
Ohio
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Mike K
I fly with Allegiant about twice a…
Reviewed on 2021-03-11T04:00:52
I fly with Allegiant about twice a month and have nothing but good things to say about them.
CW
Dumped in the middle of nowhere
Reviewed on 2021-03-03T16:39:38
I traveled Allegiant on 2/28/21 and it was a nightmare. I departed from Fort Lauderdale where from the time I walked up to the ticket counter until I made it to board the plane,the customer service was lackluster and subpar. The rep at the ticket counter was extremely rude, she literally answered her personal cell phone in the middle of assisting me. When I called her out on it, her response was “don’t worry you have plenty of time to make your plane.”
Fast Forward to the two gate agents who apparently hadn’t had their morning coffee, were extremely offensive and rude. Everything about their demeanor screamed I don’t want to be here or deal with people today. I had one small suitcase and a small LV backpack purse & she wanted to charge me $50 for it. It’s so small I can barely fit a 16oz bottled water in it. I asked for a manager and they gave me attitude. The guy that they called was clearly not a manager, he literally walked up and stood there. No greeting, no “how can I assist you,” or anything. Nevertheless I ended up having to pay for the bag, and I questioned why we were being targeted when other passengers had well over what was allowed. I had a Caucasian passenger stand right in front of them and attest to the fact that he had 3 bags and no one asked him to check them. At this point I felt it was discriminatory behavior.
To add insult to injury, we arrive to Concord, NC and couldn’t land due to fog (understandable). We are in the air an additional 45 minutes, then the pilot says he will have to travel to Asheville, NC a nearby airport to refuel. He informs us that he will then take us back to Concord.
Once we arrived in Asheville, we sat on the plane an additional hour or so before being told we will not return to Concord. We had the option to get off and find our own transportation, or go back to FLL. They couldn’t give us any information regarding our luggage etc. I purchased a 6 a.m. flight so that I could make it home to attend a wedding. Going back to FLL was not an option. I had to find my own transportation to get home, missed my best friend’s wedding, and wasn’t able to get my luggage until 9:30 pm at night which was damaged.
I called Allegiant to complain and they have done nothing as of today. I travel a lot, and I’ve spent way too much money with them to be treated this poorly.
Bad weather & protecting our lives at all costs I understand and appreciate, but horrible, discriminatory customer service practices I’ll never understand. Dumping ppl in the middle of nowhere with no recourse, I don’t understand. Think twice before flying this airline
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True American
Allegiant was the last airline to…
Reviewed on 2021-01-01T11:54:16
Allegiant was the last airline to implement mask. There is absolutely no science to support mask wearing.In fact studies shown the don’t work in stopping viral spread. Masking people who are not sick is useless. I pay to fly and the government with our tax dollars subsidize airlines. So if doesn’t end I will not fly any longer and will be utilizing RV. Mask aren’t meant to ever be touched and you are supporting the spread of containment face coverings by doing this.
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lin friend
I had purchased a flight before the…
Reviewed on 2020-10-24T17:13:59
I had purchased a flight before the “Great American Shut Down” (aka COIVD-19). I was able to resolve my original flight with WONDERFUL customer service (S/O to an employee named Suzanne).This airline really does take into consideration with each individual & their circumstances. The managers/support staff are what keep the people coming back. (As well as the pricing). #TeamAllegiant
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Carlos M. Oquendo Jr
Poor customer service for Veterans with their Service Dogs
Reviewed on 2020-09-05T18:14:06
There was a link I wanted to add to this but they aren't permitted. It's an article by 60 mins titled"One mile at a time." On 07/28/20 I was advised my father was terminally ill and I booked a flight with Allegiant to fly out on the 31st with my family and service dog (SD). We made our flight without any problems. We returned home on 08/14/20, after my father passed, only to take care of some business that needed my personal attention. When I boarded on both days I was never asked for any documentations for my SD. He was wearing a vest clearly marked as a SD. We had to return for my father's funeral on 08/21 and scheduled a flight with Allegiant. We arrived on time, but this time they requested documentations for my SD's health and shot records. Obviously I didn't have them since they never asked for it on my two previous flights. They asked what tasked is he trained for (per the Americans w/ Disability Act any business can ask two questions. Is the dog an SD and what task does he perform). I told them, but they began to ask personal questions against Hippa about symptoms the dog assist me. We explained what the ADA allows them to ask. Sylvia was the "manager" who then came out to assist us. We explained how we previously flew on the 31st and the 14th and no one asked for documents for my SD. They verified it, but they still refused to let us board. I explained we were flying to PA for my father's funeral. I tried to show the Obituary with the funeral info, but Sylvia wouldn't even look at it. I went online to see who else I could speak to and found a site stating if someone has a problem they can request to speak to a CRO (customer resolution officer). I asked to speak to one and Sylvia stated they were all CRO's behind the counter. We asked for Sylvia last name but she refused to provide it. Long story short, I missed my father's funeral. How does one get that back? After this incident I began to research Allegiant and found the above listed link. On the 14th as we were returning and preparing to land, it felt like the plane was going to drop out of the sky. I've been flying for many years and have never experienced a landing like this. The above article from 60 mins explains why.
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Sadie Rose
I am appalled at the customer service I…
Reviewed on 2020-09-03T19:51:39
I am appalled at the customer service I received from Allegiant, or should I say lack there of...I arrived at the Asheville airport 38 minutes before my flight today. I tried to check in and give my bag to the flight attendant at the desk (keep in mind I already paid for my bag). The manager, Nate, told me that the policy is you have to arrive 45 minutes before the flight in order to get checked in. I simply asked if there was a way I could get checked in and give him my bag, I was 7 minutes over. He explained again and again that that’s not the policy. I could tell he was getting frustrated with me and he wasn’t showing “customer service” at all. You would think being the manager he would have been able to click print on the computer and give me my ticket. After the 7th time explaining the same policy like I am an illiterate 4 year old (I’m a 26 year old, teacher) and not giving me any type of alternative, I was told to wait until MY FLIGHT LEFT so I could get some help from another employee. When I asked Nate for his name he was holding his badge like he didn’t want me to report him. He finally gave it to me after LAUGHING at me for asking in the first place. Next, Marianne comes out after making sure MY FLIGHT is safe and on the way and says I’m supposed to help you. At this time, I am on the phone trying to decide what to do next as I’m about to miss a very important weekend in my life. She calls across the room and says, “I’m supposed to help you, I am going to leave again if you don’t come over.” I’m sorry WHAT!??? She tells me she can book me a flight on Sunday and I have to $75 MORE. Feels like a joke right!!!??? I can feel myself getting frustrated so I apologize to Marianne and say I know it’s not her fault. She brushes that off and continues to give me a nasty attitude. She says if I don’t want the Sunday ticket then I’m out of luck because I missed my flight...... what!!? I was here 38 minutes before my flight. I am frustrated again and I ask to speak to Nate again. Marianne huffs off like she owns Allegiant and I am inconveniencing her at her job. She comes back and says Nate won’t come back out (isn’t that his job??) she gives me a paper with a number to call corporate, I ask for a pen to write down Nates name and her name. She says she doesn’t have a pen.... the nice lady behind her hands me a pen (thank you). I ask Nate’s last name, she says she doesn’t know.... ok whatever, I ask her name and walk out.
The first person I was connected to at corporate was amazing, I was frustrated and he handled it well. I wish I remembered his name. Again, I was told nothing could be done. Finally he says I can get a voucher for my bag, a whooping $35. Again, not his fault! I asked to speak to the Manager on duty. Her name was Anne she had the same mentality as Nate and when I got frustrated with her talking to me like I’m 4, she said she understood why Nate and Marianne spoke to me the way they did. Complete JOKE of a company. I refused the voucher because I would rather pay $35 than deal with this airline ever again.
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Derek Price
Think twice before booking!!!!!
Reviewed on 2020-08-13T13:35:07
I think an indication of Allegiant Air's customer service is shown in the fact that they have not replied to any of the positive or negative comments put forth on this website.I had written a review on another company, CheapFlights.com and they responded to my comments and cleared up the issue immediately. No so obviously for Allegiant Air. If nothing else it has triggered me to write a more positive review of CheapFlights.com.
To sum up. My wife and I booked a flight and rental car on Allegiant's website after we had to cancel a trip to Japan due to my wife's brother passing away. Instead we booked the flight to Mesa, AZ to get away after the funeral. This too we had to cancel due to the outbreak of COVID. We rescheduled the flight and vehicle car rental using the voucher we received after our original cancellation. We are scheduled to fly early September however about 2 weeks ago we received an email from Allegiant stating they had pushed back the outgoing flight by 8 hours from 12.41 pm to about 8.30 pm. This obviously has made us change accommodation and itinerary due to the late night arrival. Unfortunately Allegiant did not also change the car rental times which required a call to Enterprise, a "chat" with Allegiant and then a very early phone call, ie, 4am, to avoid excessive wait times. All this to change the rental car times that one would have thought would automatically be updated with the change in itinerary forced upon us by Allegiant. After checking the new itinerary however we spotted the fact that the Boarding Priority which we had originally paid for (in typical Allegiant fashion paying for everything) had not been transferred. Out goes another email which to this date, 5 days later, has not been replied to.
The long and short of it is, and my advice would be, if at all possible, avoid booking with Allegiant and, if you do, be prepared for poor customer service and, apparently, numerous delays.
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