Review (May 2025)
0
Estimated Revenue
3.92M
Website Visitors
3.2/5
Trustpilot Score
What do we know about AmiAmi?
What are the monthly traffic metrics for Amiami?
6/mo Traffic Growth
-2.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
4M
Time on Site
5.3Mins
Pages per Visit
7.0
Bounce Rate
31%
How fast is Amiami growing?
Amiami has grown by 24.0% in the last 6 months according to SimilarWeb.
How do people interact with Amiami?
Last month, Amiami received 4M visitors who spent an average of 5.3 minutes on the website and visited 7.0 different pages per session. Overall, 31% of people bounce on the first visit.
How do people find Amiami?
2.7M people (69%) visit Amiami directly. 352.5k (9%) people search for them in Google. Whereas, 521.7k (13%) discover Amiami through Facebook, Reddit, and YouTube. 294.1k (7%) visitors come from Amiami's email newsletters. Finally, 4.6k (0.1%) people come from affiliates and or paid referrals.
Who uses Amiami?
Amiami's top market is the United States and they receive 1.3M (33.2%) people.Then the 2nd is Canada with 287.7k (7.3%).The 3rd is is Singapore with 187k (4.8%).
Traffic Growth (last 6 months)
What do Amiami's customers say about them?
Review Score
3.2/5
Total Reviews
115
Info
AmiAmi English5 Star
40.0%
4 Star
15.0%
3 Star
0.0%
2 Star
15.0%
1 Star
30.0%
Read reviews that mention
Andi Notts
The worst ever! Japan plaza is better!
Reviewed on 2021-05-22T00:28:58
Very poor, no customer service, hardly any stock of products (everything is out of stock).Was not able to get a price for shipping unless I placed an order and waited for them to work it out. Then when it came back as double what it should be (I know as I was buying the same size items from Japan Plaza) there was no option to cancel or edit the order, I did not buy the item so they barred me from buying from them for a month. I told them its fine, close my account as you're just terrible and disgusting to make people wait for a price and threaten them if they don't pay it, no matter what it costs. This is no way to do business, you have lost a customer who has more money than sense and who is a shopaholic, I will be sure to spread my opinion and experience across all the social media platforms I'm a member of as everyone should know what you're really like and that it's time to stop it.
I shall be glad to never visit your site ever again and will be happy to buy from your competitors!
You should be ashamed of your selves, you have no honour!
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Bill Le
Good
Reviewed on 2021-05-04T20:42:23
The figures are real in AmiAmi but the shipping fees are really expensive.
Leo A Tacugue
Thank Japan i chose AmiAmi for my first figma purchase
Reviewed on 2021-04-09T04:07:46
My two Figmas from AmiAmi came today all the way from Japan to Australia. It only took them 3 days from packing and shipping straight to my door via DHL Express.Shipping cost is 2,706 yen, which is only 32.42 Aud or 24.76 Usd. I had to pay 10% gst on top which is still a bargain as both figures would have costed me $159.00 retail each here in Australia. Also super impressed with the prompt customer service, updating me on the progress of my order via email. The speedy delivery and point by point tracking updates. If you’re looking for great anime figures for a bargain price, then there is no better option than AmiAmi.
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Tee3001
They do not respect US customers
Reviewed on 2021-03-29T09:42:42
I have been using amiami for many years now but I will no longer. They do not care or respect customers from outside of Japan and specifically the US at all.They still offer EMS shipping without knowing if it will over be open to the US again.This means if you ordered a figure with EMS shipping before it closed you are either stuck with waiting until it opens or paying for DHL only. In my circumstance I chose EMS for a figure over a year ago and now that it has come out I can only use DHL which is almost the same price of the figure that I ordered which is outrageous. I had to cancel and because of this they closed my account saying that they no longer want to do business with me and closed all my orders and deleted my points saved from purchases.
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Nakia Williams
I used to love AmiAmi...
Reviewed on 2021-03-12T04:09:41
I've used AmiAmi since 2013 with no problems. I know with COVID they won't be perfect and things will run a bit behind,but no other Japanese site I've ordered from during this time has been as slow as they are. I've had a paid figure that came out in October upgraded to Surface shipping in January, and it still hasn't been shipped out. I've had a couple other Surface packages from other sites sent out and delivered in this timeframe. I didn't use DHL since it costs almost as much as the figure itself, and I haven't gotten any responses from customer service almost 2 weeks later. Very frustrated.
Edit: Finally got a reply. Told me it shipped already, but there won't be any tracking, order updates, or notifications till it's in the US since it's via Surface...even though they initially told me I would be notified and other sites give me tracking for Surface right when it ships. Done after I get this figure.
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Taylor Rider
Ami Ami a great site for new and pre owned figures but always read the grades of the pre owned items
Reviewed on 2021-02-14T03:48:23
Ami Ami has been great for me I am obsessed with S.H.Figuarts kamen rider but the problem with them is their prices go from reasonable to extortion on eBay Amazon etc.But on ami ami pre owned section you can get brand new figures for a very good price and this covers not just figuarts but nearly everything on their site I’ve made a few orders from them now and after a hiccup that was resolved by their amazing and incredibly patient team i have not had trouble since.
A head ups if you are ordering from their pre owned section they have a grade system letting you know of their condition A:being brand new B+:being opened with no visible damage and it declines from their so be carful and pay attention to what your item grade is.
My incident was where I had ordered a large order consisting of 6 S.H.Figuarts kamen rider figures 4 being of A and 2 being B+. The order was quick to the UK and on arrival unfortunately their war damage to the 2 B+ figures that was major unfortunately I don’t think they were inspected right but I’m not here to diss ami ami. I let them know and straight away they responded and a refund was agreed upon when the 2 items had been sent back and they also payed for their shipping and the money came back within a few days my only problem was I couldn’t get half my import fees back that I’d asked for but realistically thats Royal Mail charging that not ami ami so it was greedy of me to ask but since then I’ve had 2 or 3 orders with more planned and they have all been excellent truly one of the best sites to get Japanese figures from at very good prices but again if you plan to browse the pre owned section just always make you know exactly what grade your looking for and getting but apart from that absolutely excellent highly recommend for fans of anime tokusatsu and more
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Kris Layton
Anime Figures? AVOID
Reviewed on 2021-02-06T14:29:30
I know AmiAmi is probably the biggest retailer of Anime figures, but you should avoid it like plague for the following reasons:
1.No tax refund. Given that this .com site is exclusively an export seller, it is bizzare that they still charge you the 10% Japanese VAT and don't even offer you a way to claim tax refunds. While Jeff Bezos' company automatically deducts the tax for you.
2. Refusal to ship to proxy services like Tenso. Even if ordered from their .jp site or on amazn marketplace, they will unilaterally cancel the order if they see the address is a Japanese proxy. Why should they care what my address is? This is a direct violation of consumer law and an act of discrimination.
Further more, be aware that there's a high likelihood of your parcel being given UK custom charges. That is 20% of the value of the whole content (including Japanese VAT & Postage) + £8 RM or £12 PF handing fees. You might end up paying 50% more than what you think it would cost
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Taliathebeastgamer
Absolutely amazing!!!
Reviewed on 2021-02-03T19:06:15
Absolutely incredible!!! I brought 2 figures from there. Me expecting first of all the shipping to be high considering it was coming from Japan to the UK!But it was so much lower than I thought £22 exactly!!! Next was the delivery! Me thinking it would take a month at least to arrive 3 days later I pay and the next day they shipped it!! Took 3 days to arrive! Packaging was amazing also because we are out of the EU here I thought I would have a custom charge but again no! I am so surprised how good this site is! Surprised how low it is scored! Amazing site and will happily buy from again!
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