Review (April 2024)
Official site of anthem blue cross blue shield, a trusted health insurance plan provider. shop plans for medicare, medical, dental, vision & employers.
1.74B
Estimated Revenue
6.82M
Website Visitors
3.2/5
Trustpilot Score
What do we know about Anthem?
Estimated Revenue (2020)
$1.74B
Total Employees
12000
Founded
2010
Industry
Insurance
Location
Indianapolis, United States
About
Anthem: Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. Shop plans for Medicare, Medical, Dental, Vision & Employers.
What is Anthem's Revenue?
Anthem's estimated revenue for 2023 is $1.74B.
What does Anthem do?
At Anthem Blue Cross and Blue Shield we understand our health connects us to each other. What we all do impacts those around us. So Anthem is dedicated to delivering better care to our members, providing greater value to our customers and helping improve the health of our communities. Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Products vary by state. Learn more about our plans and legal information at www.anthem.com
What are the monthly traffic metrics for Anthem?
6/mo Traffic Growth
0.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
7M
Time on Site
7.9Mins
Pages per Visit
6.0
Bounce Rate
26%
How fast is Anthem growing?
Anthem has grown by -9.9% in the last 6 months according to SimilarWeb.
How do people interact with Anthem?
Last month, Anthem received 7M visitors who spent an average of 7.9 minutes on the website and visited 6.0 different pages per session. Overall, 26% of people bounce on the first visit.
How do people find Anthem?
4.4M people (65%) visit Anthem directly. 1.7M (26%) people search for them in Google. Whereas, 59k (1%) discover Anthem through Facebook, Reddit, and YouTube. 178.7k (3%) visitors come from Anthem's email newsletters. Finally, 32.2k (0.5%) people come from affiliates and or paid referrals.
Who uses Anthem?
Anthem's top market is the United States and they receive 6.8M (99.2%) people.Then the 2nd is India with 18.1k (0.3%).The 3rd is is Canada with 6.4k (0.1%).
Traffic Growth (last 6 months)
What do Anthem's customers say about them?
Review Score
3.2/5
Total Reviews
1
Info
Anthem5 Star
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4 Star
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3 Star
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2 Star
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1 Star
100.0%
Read reviews that mention
Dadisi Goodwin
Anthem sucks!
Reviewed on 2020-11-14T01:39:29
Anthem sucks!
I called the nurse line today 11/13/2020 for a few reasons hoping that it will prevent me from having to go to the HOSPITAL.
I had to call 3 times and between the agents and nurses,I think I wasted an hour getting verified and still never got helped.
HOW IS THIS NURSELINE HELPFUL!
I gave my information so many times I felt like cussing at all of them!
The agent answers the call and transfers you to a nurse. The first agent heard me ask for a nurse and then she said, so you are looking for a nurse?
I didn't say a word. Then she said one moment and after a few seconds, she asked if I was looking for a nurse.
I SAID CAN YOU HEAR ME WELL AND SHE SAID, YES. I said so you heard me ask for a nurse right and she said yes!
SO WHY IS MY TIME BEING WASTED???
I WAS FINALLY TRANSFERRED...
Nurse answered and asked for my name DOB address, number, and where I was at the moment as if that is any of her business!
If someone listens to the call, they will hear her stall to prevent from having to help me.
I can't believe these people were so UNPROFESSIONAL!
THEY DIDN'T NEED ANYTHING BUT MY ID CARD NUMBER, NAME, AND DOB...AS FOR MY ADDRESS, ASK IF ALL THE REST OF MY INFORMATION IS UP TO DATE, get the answer and MOVE ON...
IT DOESN'T MAKE ANY SENSE FOR ME TO CALL 3 TIMES AND SPEAK TO 6 PEOPLE AND STILL NOT GET ANY ADVICE FROM A NURSE!
I WANT MY COMPLAINTS AGAINST ALL 6 PEOPLE FILED AND I AM GOING TO MAKE SURE IT HAPPENS BY FILING A COMPLAINT WITH THE BBB AND OTHER COMPANIES.
The agents who accessed my account and even the ones who didn't played a role in wasting my time!
PEOPLE ARE DYING!
And you much rather waste 30 minutes on my phone numbers??????
Waste all my time asking which state I am currently in??????
Answer the Nurse Advice line, hear me ask for a nurse and waste my time asking if I am calling for a nurse!!!
IF I WERE THEIR MANAGERS, THEY WOULD ALL BE WRITTEN UP MONDAY MORNING!
I want all 6 complaints filed.
I hung up after ENOUGH OF MY TIME WAS WASTED...
With the 1st, 2nd and 3rd agent!
I am not about to allowing these goofy people take me through these changes after being verified!
This is a PERFECT example on why some patients are rude to Nurses!
IT'S NOT FOR NOTHING!
I am not playing any games with these people...
A sane person justo doing their jobs would have assisted me properly!
Ask for my name, DOB and get my ID #, then ask is everything up to date in your account, like address, and number?
GET A YES AND MOVE ON!
If HIPAA is making you ask, heres how to do it.
Ask the patient in one question to verify the name, DOB, address, phone number AND MOVE ON!
That can be done quickly!
It does NOT take 6 people and still be acting like you can't understand.
After verifying my account, I felt like stupid comments and questions were being asked to waste my time and not have to help me.
I GAVE A DIFFERENT PHONE NUMBER WITH THE LAST AGENT. HAD SHE ASKED ME IF THE NUMBERS ON FILE ARE STILL GOOD I WOULD HAVE SAID, YES.
Instead, she wanted to waste 30 additional minutes of my time discussing each number and what they are good for. Can I use that number for this and that? Okay and what about the other numbers can I use them for this that? OHHH MY GOODNESS!
I DON'T HAVE TIME FOR ANYTHING!
The Customer service, was HORRIBLE!
I have ran in to MORE HORRIBLE AGENTS THAN GOOD ONES!
I Filed a Grievance in August and NEVER HEAR BACK FROM ANYONE...
I have checked the status and wasted my time!
Anthem is so NOT THE BUSINESS!
Plan to have your time WASTED with no chance to ask your medical questions for any resolution! IF YOU SIGN UP FOR ANTHEM!
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