Review (April 2024)

Inspiring individuality since 1966. shop online now.

1.5B

Estimated Revenue

1.38M

Website Visitors

2.5/5

Trustpilot Score

What do we know about Bottega Veneta?

Estimated Revenue (2020)

$1.5B

Total Employees

2200

Industry

Luxury Goods Jewelry

Location

Milan, Italy

About

Bottega Veneta: 探索 BOTTEGA VENETA 的世界。低调内敛、卓越品质及精湛工艺——1966年起，为奢侈品牌建立起新的定义。

Social Links

Alexa Ranking: 4670

What is Bottega Veneta's Revenue?

Bottega Veneta's estimated revenue for 2023 is $1.5B.

What does Bottega Veneta do?

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Daniel Lee creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

What are the monthly traffic metrics for Bottegaveneta?

6/mo Traffic Growth

10.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

1.9Mins

Bounce Rate

46%

How fast is Bottegaveneta growing?

Bottegaveneta has grown by -5.8% in the last 6 months according to SimilarWeb.

How do people interact with Bottegaveneta?

Last month, Bottegaveneta received 1M visitors who spent an average of 1.9 minutes on the website and visited 6.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Bottegaveneta?

282.1k people (20%) visit Bottegaveneta directly. 984.1k (71%) people search for them in Google. Whereas, 21.5k (2%) discover Bottegaveneta through Facebook, Reddit, and YouTube. 1.8k (0%) visitors come from Bottegaveneta's email newsletters. Finally, 68.4k (4.9%) people come from affiliates and or paid referrals.

Who uses Bottegaveneta?

Bottegaveneta's top market is the United States and they receive 434.5k (31.4%) people.
Then the 2nd is Korea, Republic of with 159.1k (11.5%).
The 3rd is is Japan with 117.3k (8.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Bottegaveneta's ads on Google?

Google Ads

Bottega Veneta® Official | Luxury Italian heritage

https://www.bottegaveneta.com

Explore refined new season looks for men and women now at BottegaVeneta.com. Discover handcrafted leather goods and everyday essentials at the official online store. Personalised Appointment. Official Site. Free Express Shipping. Free Returns. Pick Up in Store Option.

Bottega Veneta® Official | Luxury Italian heritage | Beauty in simplicity‎

https://www.bottegaveneta.com/

Explore refined new season looks for men and women now at BottegaVeneta.com. Discover handcrafted leather goods and everyday essentials at the official online store. Free Express Shipping. Free Returns. Pick Up in Store Option. Personalised Appointment. O

Bottega Veneta® Official - Discover the new collection

https://www.bottegaveneta.com/en-us/women/shoes

Discover handcrafted leather goods and everyday essentials at the official online store. The Salon 02 Collection has arrived. Shop at the official online store. Official Site. Complimentary Shipping. Free Returns.

Bottega Veneta® Official - Shop the latest Sandals

https://www.bottegaveneta.com/ca/women/onlineboutique/flats

Discover handcrafted leather goods and everyday essentials at the official online store. Explore refined new season looks for men and women now at BottegaVeneta.com.

Bottega Veneta® Official | Shop the latest Bags | bottegaveneta.com‎

https://www.bottegaveneta.com/us/women/onlineboutique/bags

Explore the new season Bags collection at BottegaVeneta.com. Pick Up in Store Option. Free Returns. Personalised Appointment. Free Express Shipping. Official Site. 225 Liberty Street, Suite 124, New York‎ - ‎Open today · 10:00 AM – 8:00 PM Friday 10:00 AM

What do Bottegaveneta's customers say about them?

Review Score

2.5/5

Total Reviews

11

Info

Bottega Veneta
5 Star
11.1%
4 Star
11.1%
3 Star
0.0%
2 Star
0.0%
1 Star
77.8%
Read reviews that mention
Maher Soliman

Bottega Veneta needs to retrain their…

Reviewed on 2021-04-01T14:13:33

Bottega Veneta needs to retrain their customer support staff. It is extremely disappointing for a high end brand to have such low quality customer support.When I called to ask about an order that was cancelled after I was charged, they simply said they don’t know why it was cancelled and that I should simply try again. Keep in mind that this is after 2 days of waiting - I had ordered this for my SO birthday and because of their low quality customer support, the bag did not arrive in time. Also, it took them over 42 hours to open my reply to their verification request email, even after I called them and ask them to check it themselves (as to avoid delays since I had ordered the next day shipping option). For someone selling lamb skin bags, they really do have some pig skin customer support.
read more
christopher alexander

Outstanding customer service, you get what you pay for.

Reviewed on 2021-02-01T01:46:00

Outstanding customer service. The team went out of their way. A luxury brand should do a good job,but the team in Tyson's Corner took pictures of the product in store so I could see it without the lighting used on the website and were in constant contact. Shipped it to me in DC so I could save on taxes and it came in a day.
read more
Ms. DESIREE RODRIGUEZ

The worst customer service in my 68…

Reviewed on 2021-01-06T23:14:22

The worst customer service in my 68 years. I began a purchase online of handbag. The computer took me back to google and I again went in and ordered handbag.Then I got two confirmations - one for one handbag and one for 2 handbags - over $9,000 charge on my cc. It was 12/24. I immediately emailed them and explained what had happened. On 12/26 I called and spoke with an agent and told her what happened. She said she would call warehouse and stop second order and call me back. She never did. On Tuesday - which was now 12/29 I finally get a response from my 12/24 email saying oops too late - already shipped. I call again and ask for manager. The most snotty, arogant woman gets on and tells me they don't check emails for 48 hours - I say from 12/24 to 12/29 - excluding Sunday and holidays means you should have got back to me on Monday, 28. Also I called and your agent promised to stop mailing on 12/26. They did not mail second package till the 29th - 3 days they had to stop it. Then she tells me since package went out this date she will call fedex and stop and refund for two bags. I say okay and to email me and let me know. less than 30 minutes later I get an email saying oops its gone. So now I am sending everything back and will never purchase from them again - their stores or their products. For the cost of their products - they need a complete retrain on customer service. No empathy, no admission of their error, nothing.
read more
Fianne

My shopping experience

Reviewed on 2020-11-03T12:12:31

A few weeks ago I bought the popular Tire boots from the Bottega Veneta website and I was happy to be able to find them in my size as they were sold out in other places.The package came fast. However, the packaging was a bit underwhelming in comparison to purchases from other luxury brands. They came in their box but the box was a bit damaged. I would have hoped for their lovely green shopping bags too. I know it's about the shoes, but honestly, I was a bit disappointed because I also like the packaging if I buy from luxury shops. Other then that, I'm happy with my purchase.
read more
Megan Macdonald

I purchased a handbag online as a…

Reviewed on 2020-10-22T22:01:56

I purchased a handbag online as a birthday present for myself. I did not like the Cassette Bag Chain (extremely heavy and bulky in person).The next day I called Botega Veneta in Miami Design District to return the handbag, however he instructed me they do not accept returns in store and to return VIA UPS. I did just that, and it has been two weeks without any contact from the company regarding my refund nor any refund at all. I tried emailing and calling the company with the tracking number (it did indeed reach their return warehouse) on several occasions and have not had any luck reaching anybody. The customer service does NOT exist with Botega Veneta. I am very surprised that a brand I thought was a high end brand does not have any customer service at all. I returned it 5 days later VIA UPS instructions and have not heard back after two weeks.
read more
One Night Stand Designer Dress Hire

Absolutely the worst service!!

Reviewed on 2020-08-02T00:26:34

Absolutely the worst service!!! And poor quality. Bought the cassette bag in beige.Wore it for 20 minutes and noticed a slight colour transfer from my jeans, took it straight back to bottega to be swapped and they would not help me. They only offered to clean. This is terrible service. They never informed me that this could happen to such an expensive bag however the quality is so poor they don’t even include the colour transfer on the warranty, They still have my bag. Also they want to send it away for 1 month to be cleaned instead of just replacing it. Still dealing with their terrible service. I will be writing a review on every single platform I can find and have also contacted a lawyer to deal with them. This is not right or fair trading to anyone aNd needs to be stopped and changed immediately
read more
Francesco

WORST customer service and quality ever

Reviewed on 2020-07-23T13:33:36

Stay away from them, stay away from their Padded low sandals model ref. 609105VBRR09122. WORST customer service EVER,the shoes broke after only five days of use, shown to them, Retail price € 550 They replied to us without even apologizing for the inconvenience saying that it was due to the use?!? After only 5 days and used just for go out fo dinner?! Disappointed by the very low quality and even worse by their customer service, I own Zara sandals better than these. Badly spent money, never again Bottega Veneta.
read more
Sharon christensen

Bought a bag from them in November 2019…

Reviewed on 2020-03-16T09:46:53

Bought a bag from them in November 2019 - 2 months later the strap broke - emailed to let them know -it’s now March 2020 and still not received a new strap - again another high end designer with poor customer service - the compliants must be high for them to take so long to sort this out
read more

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