Review (April 2024)

10k

Estimated Revenue

10k

Website Visitors

2.3/5

Trustpilot Score

What are Caixabank's ads on Google?

Google Ads

Plans de pensions CaixaBank - Aportacions periòdiques

https://ad.caixabank.es/uri/https/www.caixabank.es/particular/planes/ventajasmedios_ca.html

Contracta aportacions periòdiques al teu pla de pensions. Informa't! Comença a estalviar pel teu futur des d'ara. Aportacions periòdiques. Decideix quant aportar. Traspassos de plans. Assegura la jubilació. Pensem en el teu futur. Tipus: Traspassos, Aportacions.

Plans de pensions CaixaBank - Aprofita la promoció

https://ad.caixabank.es/uri/https/www.caixabank.es/particular/planes/ventajasmedios_ca.html

Gaudeix de l'estiu amb una exclussiva tovallola i bossa de platja. Aporta un mínim de 1.000 euros al teu pla de pensions. Consulta condicions. Aportacions periòdiques. Assegura la jubilació. Decideix quant aportar. Traspassos de plans. Pensem en el teu futur.

Planes de pensiones CaixaBank - Bonificación de hasta el 4%

https://ad.caixabank.es/uri/https/www.caixabank.es/particular/planes/campanatraspasosmedios_es.html

Traspasa y aporta a tu plan y llévate hasta un 4% de bonificación. Hasta el 31/07.

Keyword: caixa de ahorros de vigo

What do Caixabank's customers say about them?

Review Score

2.3/5

Total Reviews

21

Info

CaixaBank
5 Star
18.2%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
81.8%
Read reviews that mention
Z.J. Cong

Pathetic

Reviewed on 2021-05-25T12:55:23

Pathetic, absolutely horrifing experience. The bank froze my business account without any notice,resulting in delayed transfer and harmed my business. Customer service is non-existent, when I call them, they just hang up. Branch staffs are rude and confused all the time (Except for one, who is quite nice and helpful but could not help me in practical anyway)-
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Richard John Brophy

This bank takes absolutely no notice of…

Reviewed on 2021-05-02T09:59:07

This bank takes absolutely no notice of its customers. They never acknowledge complaints.They very conveniently avoid any complaint against a member of its staff even when they are giving the worst service ever!!! Avoid Caixabank at all costs.
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CROWE

I am absolutely delighted with the bank…

Reviewed on 2021-04-29T07:28:51

I am absolutely delighted with the bank - compared to my bank here in the UK they are outstanding -the app works well and if you need help the help line is answered quickly without having to go through dozens of menus or use of voice recognition to identify the problem - they speak excellent English and they deal with things with a minimum of fuss and a sensible but not excessive amount of security. They actually try to help proactively. Brilliant - oh that banks were that helpful in the UK!
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Yas

If I could give them zero stars I…

Reviewed on 2021-01-28T15:43:45

If I could give them zero stars I would. The worst piece of crap. Their PC system is from the Flinstone era.Works just as badly as the people who work at Caixa. Useless customer service. Rotten through and through. AVOID THIS BANK.
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CAROLYN OVERTON

Just how banks should be!

Reviewed on 2021-01-25T14:46:20

When I needed to open a new Spanish bank account in the middle of a pandemic I searched long and hard to find a bank that would allow me to open an account remotely from the UK.CaixaBank was quite low on my list due to the reviews on Trustpilot but they were able to open an account online so I took my chance and went ahead. I have been so impressed by the experience I feel obliged to write a review! The service I have received from them has been incredibly good, far better than any UK bank. I locked myself out of the online account when trying to set it up and called their helpline and was guided through the solution by a very kind and helpful Spanish gentleman. When I went to the branch in November to verify my identity they were very welcoming and friendly. I took unpaid bills which they put through their system manually and paid from my account for me, nothing was too much trouble. Their English website is so clear and easy to follow and use. Their charges are exactly as agreed when I signed up for the account. Having spoken with friends who have Spanish bank accounts at other banks, I would recommend Caixabank above other Spanish banks any day of the week. I wish I hadn't taken so much notice of all the bad reviews as they gave me sleepless nights without any need for concern. Thank you Caixabank for helping me out when other banks didn't want to know.
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TarinJ

WORSE BANK EVER

Reviewed on 2020-12-28T23:44:42

Seriously! This was just bad1 Charged me $50 for not having more than $2500 going in my account in 3 months!It's insane
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Alessia

AVOID IT

Reviewed on 2020-11-12T16:31:07

The worst customer service ever. We are abroad, we obviously cannot go to Spain for travel restrictions,so we called the customer service number. They made us wait more than 25 minutes, they did not attend us, not even mention solve the problem! I DO NOT recommend it if you want to keep your mental sanity!
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amy

DO NOT USE THIS BANK!

Reviewed on 2020-10-30T11:16:38

DO NOT USE THIS BANK! Terms of service were not made clear when setting up the account,I was also NOT TOLD when the terms of service were changed. I am so disappointed with my experience with this bank, I have been constantly lied to and charged ridiculous fees. Disgusting service.
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