Review (March 2024)

Don't run the risk of buying a used car with costly hidden problems. shop with confidence for a car with the carfax vehicle history that's right for you.

500M

Estimated Revenue

27.99M

Website Visitors

1.4/5

Trustpilot Score

What do we know about CARFAX?

Estimated Revenue (2020)

$500M

Total Funding

$6.4M

Total Employees

1200

Founded

1986

Industry

Internet

Last Funding Date

Venture (Round not Specified) Mar 2013

Location

Centreville, United States

About

CARFAX: Don't run the risk of buying a used car with costly hidden problems. Shop with confidence for a car with the CARFAX vehicle history that's right for you.

Social Links

Alexa Ranking: 1395

What is CARFAX's Revenue?

CARFAX's estimated revenue for 2023 is $500M.

What does CARFAX do?

CARFAX started with a vision – to be the leading source of vehicle history information for buyers and sellers of used cars. Today, CARFAX has the most comprehensive vehicle history database available in North America, with more than 23 billion records and counting. Every day, we're proud to help millions of people confidently shop, buy, own and sell used cars with innovative solutions. 2019 Top Workplace by The Washington Post (8th year in a row!) 2019 Great Place to Work by Washingtonian (9th year in a row!)

What are the monthly traffic metrics for Carfax?

6/mo Traffic Growth

-5.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

28M

Time on Site

4.7Mins

Bounce Rate

51%

How fast is Carfax growing?

Carfax has grown by 4.9% in the last 6 months according to SimilarWeb.

How do people interact with Carfax?

Last month, Carfax received 28M visitors who spent an average of 4.7 minutes on the website and visited 4.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Carfax?

10M people (36%) visit Carfax directly. 11.4M (41%) people search for them in Google. Whereas, 645.6k (2%) discover Carfax through Facebook, Reddit, and YouTube. 312.2k (1%) visitors come from Carfax's email newsletters. Finally, 63.3k (0.2%) people come from affiliates and or paid referrals.

Who uses Carfax?

Carfax's top market is the United States and they receive 27.4M (98.1%) people.
Then the 2nd is Canada with 193.5k (0.7%).
The 3rd is is Mexico with 57.8k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Carfax's ads on Google?

Google Ads

CARFAX® Used Car Listings - The Best Used Cars Available

https://www.carfax.com/cars-for-sale

Shop With Confidence For A Car With The CARFAX® Vehicle History That's Right For You. Shop Great Deals On Used Cars With CARFAX®. Each Listing Comes With A Free Report.

Carfax.com | CARFAX® - Official Site | Order A CARFAX History Report‎

https://www.carfax.com/

Search Over 15 Billion+ Auto Records. Be Confident In Your Used Car Purchase. Get Reports Instantly · Show me the CARFAX · Check for Major Accidents · Trust the Fox Types: Vehicle Highlights, Lemon History, Warranty Check

carfax.com - Official Site - VIN Check‎

https://www.carfax.com/

Enter a VIN to see how many records are in your personal report. Check Detailed History · Get Reports Instantly · Trust the Fox Types: Vehicle Highlights, Lemon History, Warranty Check

CARFAX® - Official Site - Order A CARFAX History Report - carfax.com‎

https://www.carfax.com/

Search Over 15 Billion+ Auto Records. Be Confident In Your Used Car Purchase. Types: Vehicle Highlights, Lemon History, Warranty Check

CARFAX® VIN Number Check | Search Records by VIN Number‎

https://www.carfax.com/vehicle-history-reports/

Check Vehicle Service Records and History On A Used Car Before You Buy. See a Suggested Price. Get Reports Instantly. Check for Major Accidents. Show me the CARFAX. Know Before You Buy. Trust the Fox. Get Reports on the Go. Check Detailed History. Service

What do Carfax's customers say about them?

Review Score

1.4/5

Total Reviews

159

Info

CARFAX
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Lee Gardner

We had an issue with Carfax to update…

Reviewed on 2021-04-02T16:42:20

We had an issue with Carfax to update and delete an old report that stated our car was a total loss based on the VIN number.Our vehicle was never in a collision to be highlighted as a total loss. Our title did not have our vehicle as a total loss. It took us 5 weeks to discover that Carfax does not have the ability to change or update any negative information on your VIN. (NICB) National Insurance Crime Bureau can help you They can be reached at 1-800-835-6422
read more
K P

Can't sell my car because of incorrect reporting. Carfax now responding fast enough.

Reviewed on 2021-03-30T21:18:11

If you are buying a used car, you want to see no issues. Then you buy a car with no reported issues.That is what I did in June 2014. Bought a CPO with clean carfax report. Now in 2021, when I want to trade-in the car, dealers are not willing to give me good price for it because, the carfax report shows possible 'odometer rollback' even before I bought it! I am loosing valuable time and resale on my car everyday until hopefully carfax fixes the error in the report. Who would be responsible for my loss?!
read more
Hannah Harris

I just paid for 1 carfax report and…

Reviewed on 2021-03-30T15:35:41

I just paid for 1 carfax report and have been charged for 6 reports which is $106 instead of $39.99 for one report!I only have one car, why would I need 6 reports. This is unethical and a scam!
read more
Alan Caldwell

i looked for a 370z and found a 2019…

Reviewed on 2021-03-30T04:47:40

i looked for a 370z and found a 2019 low mileage one on a car lot for sale around the corner with aclear carfax report i ran the serial number and found it at a auction yard for sale with the rear quarter panel the door and the passenger side suspension destroyed yet her it is fixed with a clean report I asked a friend of mine who works for an insurance company and she said if theres damage weather its a complete basket case or just a bumper and airbags when a dealer buys the car from a auction yard and fixes it then it gets a clean report from carfax and they just tell you it sold at auction if a private person buys the car then it gets a salvage title after looking for several months at tons of cars the ones that said sold at auction by carfax have been destroyed so dont trust these guys EVER on anthing sold at auction or by any dealership its probably been jacked up at one point in time
read more
Tom

THEY STOLE MONEY FROM ME

Reviewed on 2021-03-26T22:41:53

RUN! They stole money from me. I ordered 1 carfax report for $39.99 and I was charged $108 for 6 reports,which I didn't order. Now, there customer service team won't give me a refund. Most pathetic business ever. I will fight this until I get my money back
read more
Mike

Paid for 1 report and got charged 99…

Reviewed on 2021-03-13T01:16:09

Paid for 1 report and got charged 99 bucks! Charge back coming quick.
robert mulligan

This company has really gone downhill I…

Reviewed on 2021-03-11T22:47:50

This company has really gone downhill I purchased the three reports for $59 tried three different carsit just keeps loading never got any reports got tired of sitting outside the potential vehicles location waiting for the report was pretty embarrassing and I'm out the $59
read more
A Ghamougui

I am so ungry with this company

Reviewed on 2021-02-25T22:02:46

I am so ungry with this company, I can't describe my feeling & frustration. Because they have nocompetition; they treat people unprofessionally.
read more

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