As a dealerdhip catgura is unprofecinal…
Reviewed on 2021-04-16T19:28:40
As a dealerdhip catgura is unprofecinal rip of tin pot usa outfit open a shed in ireland for the ukoperation to avoid uk tax they take addsfrom other sites un knowrn to thr dealer most cars are long gone thats why the customer gets no replys they have no idea whats id good fair or low price visit dealer direct for info andto view vehicle also aviod carzoo the only offer 7 days money back as they have to by law this isdistant selling but they dont tell you that both very underhand outfits the owners tjink they will take overrunnlng the world some say tyump is the ceo go diret to a dealership and be treated fairleyread more
Don't trust this site all lies and poor service
Reviewed on 2021-04-15T06:15:36
I personally think cargurus is a site that is only out to make money.
I contacted them regarding aseller who is selling cars unfit for purpose and being investigated by trading standards yet they continue to let them advertise on their website.
Also when I posted a review sending me an email stating that the star rating did not match my review and to change it!!
No thats not how reviews work
Very poor company and I definitely do not trust themread more
4 times over the past few months i have…
Reviewed on 2021-03-27T17:37:23
4 times over the past few months i have tried getting a called back from this company about cars im interested in,even spoke online to an agent who told me id get a call back and still ive not heard anything. Absolutely terrible customer service and 'response' times....meaning none at all! wouldnt bother!read more
I have had nothing but hassle since I…
Reviewed on 2021-03-19T11:43:48
I have had nothing but hassle since I used CarGurus. I have even received three fake totally invalidinvoices from Autotrader Birmingham LTD via CarGuru for two and a half grand for a car I never bought! Very difficult to contact.
Avoid.read more
Reviewed on 2021-03-15T10:17:27
No reply from sellers, false advertising, absolute waste of time and engery even looking.
71% 1* Feedback and still more lies!
Reviewed on 2021-03-07T14:47:49
Cars advertised at cheap/good deal prices only to find out that they're upto 4k dearer on the dealer website...they will try and say its an older vehicle that's sold or it's an admin error and try to sell you the car anyway! AVOID AVOID AVOIDread more
Reviewed on 2021-03-05T11:54:54
Sold my parents a category N vehicle without disclosing it. When my parents went to sell the vehicle on they found out.They then contacted the dealer who said he would sort it out for them, little did they know, that meant string them along whilst they arrange legal council.
The person admitted on the phone he had no idea it was a category N, saying he was annoyed that he was sold a category N vehicle by someone he trusted. But after talking to head office has completely changed his tune. Apparently it was disclosed on Auto Trader, but they bought it off the forecourt, the never even went on Auto Trader, but apparently that's their fault.
Car Gurus are also impossible to contact, you email them, but they do not reply. What kind of company doesn't have a phone number.... A shady one who cons people.read more
I'll give it 4 starts because it has…
Reviewed on 2021-02-28T20:04:32
I'll give it 4 starts because it has more cars what I am looking for than auto trader.But for my next car whenever that is I maybe tempted to leave Car Gurus out of my 'search tools' simply because the app on my iPhone and their website never stays logged in. This seems like basic stuff in this day and age.
Good overall though, they even have WhatsApp integration for asking questions about cars and Car Gurus staff will even message me back which is more than you get than auto trader and Ebay.
I am sure car gurus are behind the scenes trying to improve too... lots of potentialread more
