Review (April 2024)

Chargebee is the leading subscription billing software powering end-to-end recurring billing, subscription management & auto invoicing for 2000+ saas businesses

35M

Estimated Revenue

1.44M

Website Visitors

2.4/5

Trustpilot Score

What do we know about Chargebee?

Estimated Revenue (2020)

$35M

Total Funding

$93.17M

Total Employees

560

Founded

2011

Industry

Computer Software

Last Funding Date

Series F Oct 2020

Location

Walnut, United States

About

Chargebee: Chargebee is the leading subscription billing software powering end-to-end recurring billing, subscription management & auto invoicing for 2000+ SaaS businesses

Social Links

Alexa Ranking: 4334

What is Chargebee's Revenue?

Chargebee's estimated revenue for 2023 is $35M.

What does Chargebee do?

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Sign up for a free trial at chargebee.com and take the pain out of your subscription billing.

What are the monthly traffic metrics for Chargebee?

6/mo Traffic Growth

-2.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

4.1Mins

Bounce Rate

35%

How fast is Chargebee growing?

Chargebee has grown by 4.8% in the last 6 months according to SimilarWeb.

How do people interact with Chargebee?

Last month, Chargebee received 1M visitors who spent an average of 4.1 minutes on the website and visited 5.0 different pages per session. Overall, 35% of people bounce on the first visit.

How do people find Chargebee?

726.1k people (50%) visit Chargebee directly. 268.1k (19%) people search for them in Google. Whereas, 25.7k (2%) discover Chargebee through Facebook, Reddit, and YouTube. 79.4k (5%) visitors come from Chargebee's email newsletters. Finally, 2k (0.1%) people come from affiliates and or paid referrals.

Who uses Chargebee?

Chargebee's top market is the United States and they receive 516.1k (35.7%) people.
Then the 2nd is India with 111.4k (7.7%).
The 3rd is is United Kingdom with 72.7k (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Chargebee's ads on Google?

Google Ads

Easy Recurring Payment - chargebee.com‎

https://www.chargebee.com/recurring-payments/

Simple & Flexible Recurring Payment Platform. Sign Up For Free Today! Services: Subscription Management, Recurring Billing, Automated Invoicing, Frictionless Payments, Offline Billing, Free Trial

Manage Recurring Payments - Recover failed payments

https://www.chargebee.com/recurring-payments-with-chargebee/

Integrate with 24+ payment gateways. Accept recurring payments across 100+ payment methods. With Chargebee keep an account of your payments and track revenue metrics that matter! Offline Billing. 99.9% Uptime. 24*7 Dedicated Support. Automated Tax Updates.

Easy Subscription Management | Make it Simple with Chargebee‎

https://www.chargebee.com/subscription-management/

Configure Chargebee to handle every subscription billing scenario; Try for free! Slick Invoicing. Deal: 100% off Your First $50K

Stripe Subscription Payments - Simple, One-Click Integration

https://www.chargebee.com/stripe-recurring-payments-chargebee/

Automate payment collection, manage subscriptions, recover lost revenue & configure taxes. Plug Chargebee with Stripe to easily setup your billing system & start accepting payments. Hosted Checkout Pages. Powerful Revenue Recovery.

Stripe Payments Made Easy | Get Your First $50K for Free‎

https://www.chargebee.com/payment-gateways/stripe/

Chargebee is Stripe's preferred partner for handling subscriptions and billing! Powerful Revenue Recovery. 99.9% Uptime. Hosted Checkout Pages. Automate & Track Invoices. No Hidden Fees or Lock-In. Effortless Tax Filing. Vast Integration Library. Offline

What do Chargebee's customers say about them?

Review Score

2.4/5

Total Reviews

21

Info

Chargebee

[email protected]

+1 (877) 900 1818

5 Star
30.0%
4 Star
0.0%
3 Star
10.0%
2 Star
10.0%
1 Star
50.0%
Read reviews that mention
Matthew Bingham

Continue to bill customers after cancellation

Reviewed on 2021-01-27T08:33:42

Morale of the story: If cancelling, ensure all subscriptions are cancelled correctly! When using the Chargbee service as an active customer their support service is relatively good.They dealt with some of my stranger requests well. The billing side of things also worked well. However, after I left I ran into major issues. Before closing my account I checked that all subscriptions were cancelled and nothing was active. My account was closed and I no longer had login access. A few weeks later, I get a notification from Stripe telling me they had been charged for a subscription via Chargebee! I have contacted the support team several times and had a single reply. I'm worried they will charge the card again at the next renewal date (that I had cancelled). It's been over three weeks and still no reply. I would try billsby. Same product, better pricing and support.
read more
Megan

I used chargebee for my garments…

Reviewed on 2020-12-07T10:47:54

I used chargebee for my garments website. The customer support was terrible. everytime I had an issue,I had to call the team multiple times and would get redirected. Regret the choice and I dont recommend chargebee.
read more
Jean

To be avoided, it will cost you LT!

Reviewed on 2020-11-20T07:52:03

Chargebee started as a good product challenging Recurly. But as times goes on their super weird pricingpolicy will get the best of you. Their representative explicitly lied to to us to get us on a higher pricing in order to get his bonus and then you are stuck with another representation trying to get you to pay even to get his bonus aswell for the same feature that were promised earlier by someone else. Their management really needs to train their staff better & decide on a pricing policy that aligns interest (fixed or variable -- you can have it both ways! ) First chance we get, we get away from this scamming company!
read more
Noel

Excellent service from my experience...

Reviewed on 2020-10-27T12:05:31

Wow, its shocking to see how these many bad reviews for this amazing company, not sure if I'm using the same chargebee as they are!My experience with them for last 3 years has been nothing but amazing. They have always provided amazing customer support and the sheer amount of features they are providing puts other similar services to shame.
read more
Pleased Customer

Impossible to unsubscribe from their…

Reviewed on 2020-07-28T10:15:18

Impossible to unsubscribe from their marketing - they still email you anyway. Serious lack of care fordata and privacy
read more
Eliana Ferdman

This company is a scam

Reviewed on 2020-06-22T16:04:29

This company is a scam. Go with any other company - please. As you upgrade plans, they increase their overage fees.This makes absolutely no sense as a business model. If you upgrade and pay more monthly you would expect to get a discount on overage fees, yet this company wants to squeeze the maximum amount of money out of you. They also false advertise that they only charge overage fees on revenue. This is a lie. They take into account every invoice created. So, if a customer starts a purchase and doesn't go through with it till the end you are still paying chargebee for that. This is not a partnership, it is robbery. I don't know who runs this company but they are not in the business of creating a happy strong user base. They are around to make a quick buck. STAY AWAY.
read more
Jon Zimmerman

Great customer service

Reviewed on 2020-04-28T20:29:25

Great customer service, excellent product that integrates with a lot of the CRM. The onboarding teamwas great and helped with setting up the software.
read more
Jane Durez

Our experience with the product was ok

Reviewed on 2020-02-04T10:43:53

Our experience with the product was ok, but their cancelation methods are very strange.We closed our division that relied on the Chargebee software, and there is no way to cancel your subscription with Chargebee directly on the software. This is already quite strange, but after the 2nd email, the agent simply didn't reply. I am now on the 4th email, that confirms asking them to cancel the subscription, and it still hasn't been done... I am not exactly in how far, how they handle cancelations is legal, as it now has been a few days, and it's technically impossible to cancel a subscription with them.
read more

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