Review (March 2024)

Decathlon ▻▻▻ matériel, vêtements, chaussures de sport. livraison à domicile de tous les articles de sport decathlon parmi plus de 45000 références.

13.4B

Estimated Revenue

12.44M

Website Visitors

1.9/5

Trustpilot Score

What do we know about DECATHLON FRANCE?

Estimated Revenue (2020)

$13.4B

Total Employees

25000

Founded

1976

Industry

Sporting Goods

Location

Villeneuve-d'Ascq, France

About

DECATHLON FRANCE: DECATHLON ▻▻▻ Matériel, vêtements, chaussures de sport. Livraison à domicile de tous les articles de sport DECATHLON parmi plus de 45000 références.

Social Links

Alexa Ranking: 6456

What is DECATHLON FRANCE's Revenue?

DECATHLON FRANCE's estimated revenue for 2023 is $13.4B.

What does DECATHLON FRANCE do?

Chez Decathlon, nous portons un sens fort : être utile aux gens et à leur planète. Notre mission d'entreprise est de rendre durablement le plaisir et les bienfaits de la pratique des sports accessibles au plus grand nombre. Nous sommes 100 000 collaborateurs dans 70 pays à vivre ce sens commun et partageons une culture d'entreprise forte et unique renforcée par nos quatre valeurs que sont la vitalité, la responsabilité, l'authenticité, et la générosité. De la recherche à la vente, en passant par la conception, le design, la production et la logistique, nous innovons pour améliorer l'expérience des sportives et sportifs tout en agissant pour protéger nos terrains de jeu : économie circulaire, éco-conception de nos produits sportifs, développement des énergies renouvelables pour nos sites, … Nos coéquipiers sont vitaux car ils sont avant tout positifs et plein d'énergie. Ils sont autonomes et prennent les meilleures décisions pour la satisfaction des sportives et sportifs locaux.

What are the monthly traffic metrics for Decathlon?

6/mo Traffic Growth

9.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

12M

Time on Site

5.3Mins

Bounce Rate

36%

How fast is Decathlon growing?

Decathlon has grown by 15.2% in the last 6 months according to SimilarWeb.

How do people interact with Decathlon?

Last month, Decathlon received 12M visitors who spent an average of 5.3 minutes on the website and visited 6.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Decathlon?

3.6M people (29%) visit Decathlon directly. 7.8M (63%) people search for them in Google. Whereas, 183.5k (1%) discover Decathlon through Facebook, Reddit, and YouTube. 340.4k (3%) visitors come from Decathlon's email newsletters. Finally, 56.2k (0.5%) people come from affiliates and or paid referrals.

Who uses Decathlon?

Decathlon's top market is the France and they receive 11.7M (94.4%) people.
Then the 2nd is Switzerland with 115.8k (0.9%).
The 3rd is is Belgium with 103.5k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Decathlon's ads on Google?

Google Ads

Tapis de course RUN100 Domyos | Decathlon - decathlon.fr

https://www.decathlon.fr/p/tapis-de-course-run100/_/R-p-185332

Tapis de course : c'est parti pour une session de fitness cardio. Le sport ne connaît pas de saison. Profitez de la livraison à domicile. Drive sans contact offert.

Repose Canne à Pêche - A petits prix chez Decathlon

https://www.decathlon.fr/browse/c0-tous-les-sports/c1-peche-au-coup/c3-support-de-cannes/_/N-6atznf

Retrouvez votre caisse de peche sur decathlon.fr. Complétez votre équipement! Repose canne à pêche. Caperlan vous équipe dans la pratique de la pêche au coup. SAV de Référence. Echanges Gratuits. Decathlon s'engage. Réparez votre Matériel.

Le Top Tables De Ping Pong - A Prix Bas Chez Decathlon - decathlon.fr‎

https://www.decathlon.fr/C-528862-tables-de-tennis-de-table

Profitez Des Meilleures Marques (Artengo, Cornillau) Et De La Livraison Gratuite Marques: Kipsta, Artengo, Inesis, Fouganza, Geologic, Newfeel, Oxelo Types: Chaussures de football, Chaussures de tennis, Chaussures de randonnée, Chaussures de marche

Keyword: black ping pong table

Chaussures à roulette Heelys | Decathlon - Decathlon.fr‎

https://www.decathlon.fr/C-681005-heelys-chaussures-a-roulette

Commandez Vite Tous Vos Articles de Sports sur Decathlon.fr

Keyword: heely shoes for adults

Vélo d'occasion - Service de reprise à Bordeaux

https://www.decathlon.fr/

Prenez contact avec votre magasin Decathlon préféré pour connaitre les options de reprise. Achetez/vendez votre vélo d'occasion chez Decathlon à Bordeaux. Variété De Paiements. Financement Disponible. Service Client Disponible. Types: Gymnastique, Football, Natation.

Keyword: acheter un velo a bordeaux

What do Decathlon's customers say about them?

Review Score

1.9/5

Total Reviews

952

Info

Decathlon
5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Bhupendra Kshatriya

Worst experience

Reviewed on 2021-05-13T04:15:46

Worst experience, I never understood their size matrix, are they selling European size in us market.Took risk to order, however, Hard time returning their products. You can easily order but difficult to return. Their website sucks. After various followup someoneresponded, logged in and processedreturnas per their instructions. They said since it doesn't have tags, they won't refund and you will have to pay for return. I gave up $90 and never recommend anyone to buy their products
read more
Marlene BreakfastTea

If I could give zero stars I would.

Reviewed on 2021-05-11T16:33:37

If I could give zero stars I would. By far the worst SAV I have experienced thus far and that's saying a lot. I purchased a domyos elliptical at the start of 2020.The pedal snapped off and, still under warranty I contacted decathlon for exchange. No exchange was available so the agent said I would get a refund and they sent people to pick it up. The elliptical was picked up, I waited the 14 day refund period and no refund. I thought it odd and waited a bit longer, checked my account, no refund. Called on 3 May after being told to via email Agent said request had been made, she can see it and will follow up. No follow up. Called today 11 May. Rude. The agent was rude and hostile from the get go and told me that I would have to contact ONEY directly as it was paid in installments. What? This is not for me, the client to do as the purchase was made through decathlon. Furthermore I had been told twice that the refund was in course and now I'm being told to contact someone else? After arguing with her and myself getting very unpleasant in response to her refusing to assist and do the job that she is paid to do, the agent then told me instead of ONEY I would have to contact the decathlon tresorie...again...this is not something that the customer should be doing and conflicting information because the rep is too lazy to do her job. Why is decathlon paying this person? Then the agent gave a false email address for me to email thus further delaying the refund request. I had to pass through the chat function of the website to get the correct email address. I am absolutely disgusted with their outsourced call centre agents (you can tell because they have no access to the decathlon system and won't hand over a supervisor because the supervisor has no power and is too lazy to follow up, they want to look good for their client, right) We'll see if I actually get my refund which I need this month as this is quite a lot of money and I need to buy groceries. Given that I've been waiting two months now for a refund for a defective product (seriously, the metal bar snapped in two and I injured myself on the machine when I fell off it) and that SAV are doing everything they can to delay the refund, this doesn't look promising. I am absolutely disgusted by decathlon and the SAV.
read more
howard carter

Decathlon have not yet developed the…

Reviewed on 2021-05-08T11:19:55

Decathlon have not yet developed the ability to answer a ringing phone .
Michelle

The worst

Reviewed on 2021-04-30T22:04:53

The worst! I ordered a month ago and they can’t find my address. I called them 3 times and emailed.Now I get an email saying my package will be refunded. Great! Can I just have what I paid for please for the love of god! Never seen such bad service in my life
read more
David

Lousy, late customer service

Reviewed on 2021-04-30T11:04:29

Paid £800 for a kayak. Long wait for delivery, and it eventually arrived with a handle not fitted.They wouldn't get her replacement screws to fit it myself, do it had to be returned. They wouldn't hold one in stock for me to have a replacement, do by three time they had processed there return it was out of stock. Now they've sent me an email saying the replacement will be delayed. It'll be well over a month, at least, of they do finally deliver. Lousy customer service.
read more
Charlie Arnold

I bought a pair of Inesis waterproof…

Reviewed on 2021-04-24T10:48:31

I bought a pair of Inesis waterproof golf shoes. I would just like to say that they are great quality and very comfortable.For the price of £64:99,they are a bargain.
read more
nithin shetty

Pathetic customer service

Reviewed on 2021-04-16T19:01:44

Pathetic customer service. I placed an order and even and was given a delivery time of 6 days during booking.No update on the order even after 4 days of booking. I tried to call them to check if someone was even working. No one cares to answer calls. Was told wait time would be 6 mins. Waited for 30mins, still not sign of someone picking up the call. Just frustrated with their customer service.
read more
Brian Rice

Product not at click & connect

Reviewed on 2021-04-10T16:44:03

We ordered the first pair of climbing shoes for our young son for a special day we had arranged - wewere informed via email that they were delivered to the Asda we assigned for collection on the Thursday - when we visited on the Saturday the Asda staff could find no record - we complained to Decathlon via email and were informed they will look into it sometime over the next two days, a time period that ensures our son will not have his main present on his special day. We have been regular customers of Decathlon over the years but no longer.
read more

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