Review (April 2024)

Delhivery private limited is india's largest b2b & c2c logistic courier service provider in india. we provide fastest ✓parcel transportation ✓warehousing ✓order & waybill tracking for e-commerce companies and leading enterprises. visit now!

243.63M

Estimated Revenue

7.74M

Website Visitors

2.4/5

Trustpilot Score

What do we know about Delhivery?

Estimated Revenue (2020)

$243.63M

Total Funding

$959.57M

Total Employees

10000

Founded

2011

Industry

Logistics And Supply Chain

Last Funding Date

Other Dec 2020

Location

Gurgaon, India

About

Delhivery: Delhivery Private Limited is India's largest B2B & C2C Logistic Courier Service Provider in India. We provide fastest ✓Parcel Transportation ✓Warehousing ✓Order & Waybill Tracking for e-commerce companies and leading enterprises. Visit Now!

Social Links

Alexa Ranking: 1858

What is Delhivery's Revenue?

Delhivery's estimated revenue for 2023 is $243.63M.

What does Delhivery do?

Delhivery is India's leading fulfilment platform for digital commerce. With its nationwide network extending beyond 2500+ cities, the company provides a full suite of logistics services such as express parcel transportation, PTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. We bring unparalleled cost efficiency and pan-India reach to the businesses of over 10000 customers and over a billion consumers every month. Our team has successfully fulfilled over 650 million orders to more than 250 million households across India. 24 automated sort centers, 85 fulfilment centers, 70 hubs, 3000+ direct delivery centers, 11000+ partner centers, 15000+ vehicles, and 40000+ team members make it possible to deliver a million packages a day, 24 hours a day, 7 days a week, 365 days a year. We are Delhivery!

What are the monthly traffic metrics for Delhivery?

6/mo Traffic Growth

17.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

3.2Mins

Bounce Rate

43%

How fast is Delhivery growing?

Delhivery has grown by 8.4% in the last 6 months according to SimilarWeb.

How do people interact with Delhivery?

Last month, Delhivery received 8M visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Delhivery?

4.9M people (63%) visit Delhivery directly. 2.3M (30%) people search for them in Google. Whereas, 125.3k (2%) discover Delhivery through Facebook, Reddit, and YouTube. 241.7k (3%) visitors come from Delhivery's email newsletters. Finally, 2.2k (0.0%) people come from affiliates and or paid referrals.

Who uses Delhivery?

Delhivery's top market is the India and they receive 7.4M (95.8%) people.
Then the 2nd is United States with 116.3k (1.5%).
The 3rd is is Sri Lanka with 59.8k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Delhivery's ads on Google?

Google Ads

Doorstep Express Delivery | Online Courier Service | Delhivery...

https://direct.delhivery.com/

Experience hassle-free shipping from the comfort of home or office with Delhivery Direct! A leading logistics and supply chain services company in India. Contactless Delivery. Doorstep pickup. Safe Packaging. Online Booking. Destinations: Ambala, Amritsar.

Keyword: courier pickup from home chennai

Doorstep Express Delivery | Online Courier Service | Delhivery...

https://direct.delhivery.com/

Experience hassle-free shipping from the comfort of home or office with Delhivery Direct! A leading logistics and supply chain services company in India. Safe Packaging.

Keyword: home pickup courier services bangalore

Doorstep Express Delivery | Online Courier Service | Delhivery...

https://direct.delhivery.com/

Experience hassle-free shipping from the comfort of home or office with Delhivery Direct! A leading logistics and supply chain services company in India. Doorstep pickup.

Keyword: courier pickup from home pune

Doorstep Express Delivery | Online Courier Service | Delhivery...

https://direct.delhivery.com/

Experience hassle-free shipping from the comfort of home or office with Delhivery Direct! A leading logistics and supply chain services company in India. Contactless Delivery. Online Booking. Doorstep pickup. Safe Packaging. Destinations: Ambala, Amritsar, Botad City.

Keyword: courier pick up service hyderabad

Doorstep Express Delivery | Online Courier Service | Delhivery...

https://direct.delhivery.com/

Experience hassle-free shipping from the comfort of home or office with Delhivery Direct! A leading logistics and supply chain services company in India. Doorstep pickup.

Keyword: courier pickup from home bangalore

What do Delhivery's customers say about them?

Review Score

2.4/5

Total Reviews

23

Info

Delhivery
5 Star
25.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
Rahul Meheta

Package arrived earlier

Reviewed on 2021-02-28T10:16:31

Package arrived earlier. Good service. I'm satisfied.
Salison Panicker

Worst among the worst .

Reviewed on 2021-01-14T09:21:09

Worst among the worst . Never use them They dont call or even inform u the product has been arrived in the office,they dont deliver , i think then dont even know they have a job .
read more
Daniel Michael

Better than expected

Reviewed on 2021-01-12T08:57:29

After reading several bad reviews on this site and others, I was a bit skeptical of their service.I had ordered an item that is scarce in stock at the moment, so I was even more concerned if they might mess it up. But to my pleasant surprise, the service while it was not super fast, it was good enough. I ordered an item on 6th of January and got it delivered on the 12th, one day before the estimated date. The tracking information was good and updated whenever there was a significant update. The product I ordered was coming from Kolkata and I guess they shipped it via road, cos for a day and a half there was no updates, which made me concerned again, but eventually on the 2nd day I got an update that it reached my city Chennai. My only complaint would be the fact that they haven't got or shared any contact number, but the email support responded a day after I had sent them a mail. Overall, I had a good experience, and I have had Delhivery deliver some other items from bigger retailers like Flipkart and Souled store without any issues. So, if for some reason you find out that the item that you ordered is gonna be delivered by Delhivery, I hope my review will kind of ease some of your fears after reading all the other negative reviews. I don't mean to discredit the bad reviews, I am sure they had issues, but I just want to appreciate them also when they deliver as expected.
read more
Kanchan Yadav

WORST! PATHETIC! UNPROFESSIONAL!

Reviewed on 2021-01-04T12:02:20

I wish we had option to rate in NEGATIVE! Pathetic service. All my goods are totally broken when reached the destination.No one is taking ownership for the damage. NOT- NEVER- RECOMMENDED!
read more
Axit Patel

Complain Regarding Lack of Transparency and Customer Service

Reviewed on 2021-01-04T05:11:27

Hello, My name is Axit Patel. I am having a very bad experience from your side. My queries are not being answered and there is no way to get in touch with you as well.You guys turned Unicorn this year and you don't even have a dedicated customer care number to service your clients. Lack of transparency and lack of communication goes to show how important customer service is for you. I am sure you must have heard of Shree Maruti Courier, Shree Tirupati Courier Services, DTDC, Shree Anjani Courier Services etc. None of these are as big as you yet even they have dedicated customer support numbers for their clients. I am not even mentioning FedEx, UPL etc. You do not have any customer care number where clients can reach you to resolve an issue. Your customer service email replies after 48 hours. Whatsapp chat is not useful at all, very limited options. Updates regarding shipments are trash as well. You need to match your customer service to your level. Your attempt at customer service is just plain pathetic and pitiful. This incident has made me very cautious of using you in future. I am sure, One client doesn't mean anything to you but I am planning to post this review everywhere and hopefully other people will realize how shocking your customer service is! Thank you.
read more
Tej

This is the pathetic delivery service

Reviewed on 2021-01-03T11:27:18

This is the pathetic delivery service. They are just reckless and lazy that keep the parcels at the hub and don't deliver them.While my delivery is to be delivered on 2nd jan 2021, they have reached the hub on 29th dec 2020 and stuck there. And they have rescheduled the delivery to 6th jan. Why do they need 8 days to deliver the parcel from hub to my home which is roughly 10km away??
read more
Raja Rajan

It always happens that the shipment…

Reviewed on 2020-12-21T10:52:29

It always happens that the shipment reaches the nearest destination and gets stuck for two three weekswithout any updates. Current order promised date 21.12.2020 they rescheduled 25.12.2020 without reason parcel reached my nearest hub at 16.12.2020 All my previous orders were also the same, never received at the promised date minimum reschedule by 2,3 times. from chidambarm and kattumannarkoil branches in tamilnadu. I don't know about other branches. 99.99 percent sure the parcel will not be delivered that 1st rescheduled date also. next time must leave a note to the seller don't send through DELHIVERY. if only this carrier better cancel the order ...
read more
Sundaramoorthy Palanisamy

Too many bad experience with…

Reviewed on 2020-12-15T04:47:01

Too many bad experience with Delhivery.It always happens that the shipment reaches the destination and gets stuck for 5 to 6 days without any updates.There is no customer service available.
read more

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