Review (March 2024)

Dhl is the global leader in the logistics industry. specializing in international shipping, courier services and transportation.

17.34B

Estimated Revenue

58.36M

Website Visitors

1.3/5

Trustpilot Score

What do we know about DHL?

Estimated Revenue (2020)

$17.34B

Total Employees

90000

Founded

1969

Industry

Logistics And Supply Chain

Location

Westerville, United States

About

DHL: DHL, leader mondial du transport et de la logistique. DHL offre un portefeuille inégalé de services de logistique, allant de la distribution nationale et internationale de colis au transport express international, en passant par le fret routier, ferroviaire, aérien et maritime, ainsi que la gestion des chaînes d'approvisionnement industrielles.

Social Links

Alexa Ranking: 462

What is DHL's Revenue?

DHL's estimated revenue for 2023 is $17.34B.

What does DHL do?

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world". DHL is part of Deutsche Post DHL Group.

What are the monthly traffic metrics for Dhl?

6/mo Traffic Growth

-1.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

58M

Time on Site

3.5Mins

Bounce Rate

38%

How fast is Dhl growing?

Dhl has grown by 3.2% in the last 6 months according to SimilarWeb.

How do people interact with Dhl?

Last month, Dhl received 58M visitors who spent an average of 3.5 minutes on the website and visited 3.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Dhl?

32.5M people (56%) visit Dhl directly. 18.7M (32%) people search for them in Google. Whereas, 640.3k (1%) discover Dhl through Facebook, Reddit, and YouTube. 1.9M (3%) visitors come from Dhl's email newsletters. Finally, 204.9k (0.4%) people come from affiliates and or paid referrals.

Who uses Dhl?

Dhl's top market is the United States and they receive 10M (17.2%) people.
Then the 2nd is Mexico with 4.5M (7.8%).
The 3rd is is Germany with 3.6M (6.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Dhl's ads on Google?

Google Ads

CTPAT and trade Compliance | Supply Chain Risk Management‎

https://www.resilience360.dhl.com/risk-management-products/c-tpat-compliance/

Improve CTPAT compliance and reduce transportation times to improve supply performance. Increase regulatory compliance standards and reduce supply chain disruptions. Risk Management Help. Supply Risk Assessments. Supplier Monitoring. Map Your Supply Chain

CTPAT and trade Compliance | Supply Chain Risk Management‎

https://www.resilience360.dhl.com/risk-management-products/c-tpat-compliance/

Improve CTPAT compliance and reduce transportation times to improve supply performance. Increase regulatory compliance standards and reduce supply chain disruptions. Map Your Supply Chain. Supplier Monitoring. Supply Risk Assessments. Risk Management Help

DHL International Shipping - DHL Global Shipping

https://express-resources.dhl.com/us-shipping.html

Get a Rate and Time Quote with DHL Express. Personal and Business Shipping Solutions. Our Fantastic Delivery Services Provide Simple, Reliable & Affordable Shipping. Exports and Imports. Worldwide Coverage. On Time Every Time. Over 120k Destinations.

Ship with DHL - International Shipping

https://locations.us.express.dhl.com/ny/queens/55-30-myrtle-ave

DHL Express Offers Shipping, Tracking & Courier Delivery Services. Visit A Service Point.

DHL Express - DHL International Shipping

https://express-resources.dhl.com/us-shipping.html

Learn Why DHL is the Leader in International Shipping. We'll Ship Your Package with Care. Get a Rate and Time Quote with DHL Express. Personal and Business Shipping Solutions. No Hidden Costs. Over 120k Destinations. On Time Every Time. Worldwide Coverage.

What do Dhl's customers say about them?

Review Score

1.3/5

Total Reviews

6360

Info

DHL
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Steph Liebel

the worst shipping serve you can ever…

Reviewed on 2021-04-06T23:18:54

the worst shipping serve you can ever use. If I could give it 0 stars, I would.
Jon

Unreliable

Reviewed on 2021-04-06T19:07:29

Unreliable, unhelpful, utter pish. Please avoid them and any company that uses them.
ADAM MACINTOSH

Appalling customer serve and communication

Reviewed on 2021-04-06T19:03:05

Through the last few years I've ordered things from different stores online and DHL end up getting the job of 'delivering'whatever that may be. The last three orders for within a two month period they have repeatedly cancelled the delivery when I've booked a day off purposely to sign for them and this last time they just said on my our way and then it's returned to the depot for some reason. Awful company to deal with.
read more
tomoko

Need a GOOD Training to their drivers. - Lost Parcel

Reviewed on 2021-04-06T19:00:59

It is NOT the first time that DHL driver delivered my parcel to wrong address, and it is NOT the first time that I contact them and asked them to insgtruct their drivers to check the house name.However, I have the same problems whenever the holiday cover drivers are in charge of my area. WHY DHL CANNOT GIVE A GOOD INSTRUCTIONS????
read more
John Locke

Waited all day for a collection

Reviewed on 2021-04-06T18:18:30

Waited all day for a collection. No email/ message re " window of collection time". Called customer service 4 x.Middleton depot is responsible. No message as requested to confirm if collection will take place. Am reporting them to Trading Standards for misleading information in booking process. Pandemic or not, you CANNOT mislead customers.
read more
Adhara Perez

Good

Reviewed on 2021-04-06T12:18:49

I receives my parcel very quick and drivers are nice. Thank you
medinakhan

DHL Worst Company Ever

Reviewed on 2021-04-06T10:09:51

Worst Company Ever! Dont use DHL, I have sent an expensive package with sign for and tracking number,and now nowhere to find my parcel, just disappeared. Everytime i try to track, it says Delay on parcel and it says collected thats all. When i try to contact DHL customer service, they kept saying we will chase this for you, and couple of weeks later when i call them again, they told me to fill the form and send it to claim office as they cant find my box. It wasnt small box or somewhere where you "accidentally" drop. Now I'm out of couple of hundreds £ out my pocket. I recommend not to use DHL, worst customer service. even this 1 star is a lot to them. I was gonna give 0 but it didnt let me
read more
Isaac Hunter

Try ringing the door bell…

Reviewed on 2021-04-06T09:59:07

Try ringing the door bell rather than leave rescheduling card with call costs of 7p per minute.Total scam
read more

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