Review (March 2024)

Dillard's: shop designer dresses, shoes, clothing, handbags, cosmetics and beauty, bedding, lingerie, wedding registry items and more.

5.15B

Estimated Revenue

17.18M

Website Visitors

1.8/5

Trustpilot Score

What do we know about Dillard's Inc.?

Estimated Revenue (2020)

$5.15B

Total Employees

15000

Founded

1938

Industry

Retail

Location

Little Rock, United States

About

Dillard's Inc.: Dillard's: Shop designer dresses, shoes, clothing, handbags, cosmetics and beauty, bedding, lingerie, wedding registry items and more.

Social Links

Alexa Ranking: 4285

What is Dillard's Inc.'s Revenue?

Dillard's Inc.'s estimated revenue for 2023 is $5.15B.

What does Dillard's Inc. do?

Dillard's, Inc. ranks among the nation's largest fashion apparel and home furnishings retailers with annual revenues exceeding $6.1 billion. The Company focuses on delivering maximum fashion and value to its shoppers by offering compelling apparel and home selections complemented by exceptional customer care. Dillard's stores offer a broad selection of merchandise and feature products from both national and exclusive brand sources. The Company operates nearly 300 Dillard's locations spanning 29 states, all with one nameplate - Dillard's.

What are the monthly traffic metrics for Dillards?

6/mo Traffic Growth

-22.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

17M

Time on Site

4.0Mins

Bounce Rate

55%

How fast is Dillards growing?

Dillards has grown by 26.2% in the last 6 months according to SimilarWeb.

How do people interact with Dillards?

Last month, Dillards received 17M visitors who spent an average of 4.0 minutes on the website and visited 4.0 different pages per session. Overall, 55% of people bounce on the first visit.

How do people find Dillards?

5.9M people (34%) visit Dillards directly. 10.2M (59%) people search for them in Google. Whereas, 198.2k (1%) discover Dillards through Facebook, Reddit, and YouTube. 110.9k (1%) visitors come from Dillards's email newsletters. Finally, 417.1k (2.4%) people come from affiliates and or paid referrals.

Who uses Dillards?

Dillards's top market is the United States and they receive 16.7M (97.1%) people.
Then the 2nd is Canada with 67.1k (0.4%).
The 3rd is is Mexico with 47k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Dillards's ads on Google?

Google Ads

Mother of the Bride Gowns - New Arrivals

https://www.dillards.com/c/women-the-wedding-shop-mother-of-the-bride

Celebrate In Style. Shop Dresses & Gowns the Mother of the Bride Collection at Dillard's. Stay On Trend. Shop Stunning Styles from the Mother of the Bride Collection at Dillard's! Style Since 1938. New Arrivals Daily. Find A Store Near You. Free Shipping $150+.

Groom Mother Dress - dillards.com‎

http://www.dillards.com/c/women-dresses-mother-of-the-bride

Shop Mother of the Groom Dresses for any season at Dillards.com!

Shop Mother of the Bride Now - More than 700 Styles - dillards.com‎

http://www.dillards.com/c/women-dresses-mother-of-the-bride

Choose a long sequin gown or a short lace sheath for the big day!

Mother of Bride - Formal Dresses & Gowns

https://www.dillards.com/c/women-the-wedding-shop-mother-of-the-bride

Celebrate In Style. Shop the Mother of the Bride Collection at Dillard's! Free Shipping $150+.

Mother of the Groom Dress‎

http://www.dillards.com/c/women-dresses-mother-of-the-bride

Shop Mother of the Groom Dresses for any season at Dillards.com! Styles: Short Dresses, Long Dresses, Separates

What do Dillards's customers say about them?

Review Score

1.8/5

Total Reviews

117

Info

Dillard's
5 Star
15.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
NG

Terrible experience!

Reviewed on 2021-05-17T02:01:19

I ordered a non returnable dress online a while ago. I understand it was non returnable under normal condition,and I never intended to return it, but the dress was defective and when I tried to return it in the store the manager said she cannot do anything about it and I can take the dress to a retail store and pay someone to fix it. Unbelievable!
read more
Alvin Zedlavs

Don't buy from them. Worst purchase experience.

Reviewed on 2021-05-12T21:23:54

Ordered something for my mom to ship to her US address. The payment went through, but then order was cancelled without notification.They did not give the full amount back. I called their customer support and they were not helpful and they basically repeated the same thing about not taking payment from the UK except they did. Avoid buying from them. Terrible service, reading from a script.
read more
Vicky Lioudi

Excellent

Reviewed on 2021-05-05T07:07:37

I was afraid in the beginning after all these bad reviews..my experience was perfect...I ordered two pairs of shoes..from usa to greece only 4 days via dhl express.. really worth it..i will buy again for sure.
read more
Lisa

HORRIBLE SERVICE REPRESENTATIVES ARE…

Reviewed on 2021-04-06T21:35:20

HORRIBLE SERVICE REPRESENTATIVES ARE NOT GOOD TO DEAL WITH AND THEIR SHIPPING HAS ALOT TO BEDRSIRED
read more
Anna Cohen

Dillard's still has sales and…

Reviewed on 2021-04-05T14:17:01

Dillard's still has sales and competitive prices during the pandemic. Stock levels have been down,but the products they do have are of high quality. With Sear and Penny's leaving the malls, they are one of the last department stores left with good merchandise.
read more
Madison

Horrible customer service

Reviewed on 2021-03-11T23:30:51

The lady at the Dillard’s in Columbia Missouri was horrible and she was being extremely homophobic to my friend.She was mouthing us off and acting super high and mighty. 11/10 will never return here.
read more
Frances Igou

Margaret’s great customer service!

Reviewed on 2021-03-03T19:47:58

My husband and I went to the Dillards at Shops Lane in the Avenues Mall to purchase a pair of men’s shoes.We just wanted to give a shout out to Margaret in the Men’s Shoes Department. She provided excellent customer service. Thank you again Margaret for all your help and with a pleasant positive attitude!
read more
Omaha Customer

Great Consumer Experience

Reviewed on 2021-02-24T23:04:03

Dillard’s consistently provides a great consumer experience though selection, customer service,quality and value!!
read more

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