Review (March 2024)

Cyber week 2021: 25.-29.11. ❤️ *auf viele produkte, ohne code ❤️ gratis-proben ✓ über 2.000 top-marken ➽ douglas!

3.83B

Estimated Revenue

9.03M

Website Visitors

2.8/5

Trustpilot Score

What do we know about Douglas?

Estimated Revenue (2020)

$3.83B

Total Employees

3400

Founded

1910

Industry

Retail

Location

Düsseldorf, Germany

About

Douglas: Online-Parfümerie DOUGLAS ❤️ Beauty-Trends ❤️ Versandfrei ab 24,95 € ✓ Gratis-Proben ✓ Über 2.000 TOP-Marken ➽ DOUGLAS!

Social Links

Alexa Ranking: 23832

What is Douglas's Revenue?

Douglas's estimated revenue for 2023 is $3.83B.

What does Douglas do?

Douglas is the leading premium beauty platform in Europe. Offering more than 100,000 beauty and lifestyle products in online shops, the beauty marketplace and over 2,000 stores, Douglas inspires customers to live their own kind of beauty by a previously unparalleled assortment. The continued expansion of the fast-growing e-commerce business is the focus of the #FORWARDBEAUTY.DIGITALFIRST strategy programme. In fiscal year 2019/2020, Douglas generated sales of 3.2 billion euros in the areas of perfumery, decorative cosmetics, skin and hair care as well as nutritional supplements and accessories. #letsdobeautiful Get to know more about us and your career opportunities at https://corporate.douglas.de/karriere/?lang=en Interested in digital media campaigns for your brand on our wide-reaching channels? Find out more on Douglas Marketing Solutions: https://www.douglas-marketing-solutions.com/

What are the monthly traffic metrics for Douglas?

6/mo Traffic Growth

2.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

9M

Time on Site

4.2Mins

Bounce Rate

47%

How fast is Douglas growing?

Douglas has grown by 70.2% in the last 6 months according to SimilarWeb.

How do people interact with Douglas?

Last month, Douglas received 9M visitors who spent an average of 4.2 minutes on the website and visited 5.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Douglas?

3.3M people (37%) visit Douglas directly. 4.7M (52%) people search for them in Google. Whereas, 87.7k (1%) discover Douglas through Facebook, Reddit, and YouTube. 105.2k (1%) visitors come from Douglas's email newsletters. Finally, 333.1k (3.7%) people come from affiliates and or paid referrals.

Who uses Douglas?

Douglas's top market is the Germany and they receive 8.5M (94.1%) people.
Then the 2nd is Austria with 67k (0.7%).
The 3rd is is Switzerland with 49.7k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Douglas's ads on Google?

Google Ads

MAC Cosmetics online kaufen » Beauty-Shop | Douglas

https://www.douglas.de/de/b/mac/b0642

Jetzt Beauty Produkte von MAC online bestellen und 2 Gratisproben sichern! Beauty-Trends und Inspirationen von über 700 Top-Marken im Douglas Online Shop entdecken. Gratis-Geschenkverpackung. Kauf auf Rechnung. Über 100.000 Artikel. Inkl. 2 Gratis-Proben.

Drunk Elephant bei Douglas - 20% mit Code: BEAUTY20

https://www.douglas.de/de/b/drunk-elephant/b6571

Bestelle Beauty Produkte von Drunk Elephant und sichere dir 20% Rabatt. Sale: Spare 20% mit Gutscheincode 'BEAUTY20' ab einem Bestellwert von 39€. 1-3 Tage Lieferzeit. Kauf auf Rechnung. Über 150.000 Artikel. Inkl. 2 Gratis-Proben. Gratis Versand ab 24,95€.

Jeffree Star Cosmetics online kaufen | Douglas

https://www.douglas.de/de/b/jeffree-star-cosmetics/b5895

Bestelle Beauty Produkte von Jeffree Star Cosmetics und sichere dir 20% Rabatt. Sale: Spare 20% mit Gutscheincode 'BEAUTY20' ab einem Bestellwert von 39€. Über 100.000 Artikel. Gratis-Versand ab 24,95€. Kauf auf Rechnung. Inkl. 2 Gratis-Proben.

La Roche-Posay online kaufen » Beauty-Trends | Douglas

https://www.douglas.de/de/b/la-roche-posay/b7508

Jetzt Beauty Produkte von La Roche-Posay online bestellen und 2 Gratisproben sichern!

Dr.Hauschka Naturkosmetik & Make up bei douglas.de

https://www.douglas.de/de/b/dr-hauschka/b1133

Sichere dir deine Lieblingsprodukte von Dr. Hauschka bei Douglas.de. Unser Kundenversprechen für dich: exklusive Vorteile, tolle Geschenke & top Angebote!

What do Douglas's customers say about them?

Review Score

2.8/5

Total Reviews

1481

Info

Parfümerie Douglas GmbH

[email protected]

0211168470

Düsseldorf

5 Star
25.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Shirin Shahriari

I ordered a clinique cream online and…

Reviewed on 2021-03-19T23:12:08

I ordered a clinique cream online and Douglas.de sent me an email mentioned the package was delivered to the neighbor.But I did not receive any notification in my post box and I fo not know to whom they delivered the package! My order number is Auftragsnummer: DGLDE000074393001. I have already sent Douglas email in both German and English but they didn’t reply me back yet!!!
read more
Yin Li

My order is misdirected for the wrong address

Reviewed on 2021-03-09T23:41:41

I ordered some stuff in Douglas that costs me 300 euro. After 3 days, I realized the package is misdirected because I inputted a wrong street number of my home address.And I don’t speak German, can’t call. so I wrote the Douglas service three times to change the address. But no one replies... I am afraid my order would be delivered to someone I didn’t even know. My order number is DGLDE0000494083, and home address is Spandauer Damm 134, 14050 Berlin. Not “spandauer Damm 34”. Anyone helps? Correct the address or Even cancel this order please? Help!
read more
bogdybaciu

Super !!!!!!

Reviewed on 2021-03-07T13:47:25

Super !!!!!!
Vera Vera

Ordered a parfume for my friend...i…

Reviewed on 2021-02-25T01:25:47

Ordered a parfume for my friend...i live in Norway, wanted to surprise my friend in Germany..Ordered online.. They lost it.. Said they will refund me.. After countless emails trying to get back my money, they couldn't even get my name right and just responded rudely all the time that they paid me over PayPal when I never paid in that way.. 9 months later, I still never received my money back.. Worse experience ever... I am clearly reffering to the online experience, which was the worst I ever experienced... Just as a side note.. I always wrote to them in German and not in English (I speak fairly ok German, not the best gramatical versión, but enough to make myself understood, but that didn't make any difference)...
read more
Maria Jones

Worse online purchase experience EVER

Reviewed on 2021-02-23T13:21:38

Worse online purchase experience EVER They just take your money and only way to get it back is to lodge dispute with credit card company. Ordered 1k worth on creme de la mer,after 2 weeks of having no dispatch confirmation I contacted them via email, after 2 more emails and un answered call my only way to get such a large sum of money back is to report it as a fraudulent transaction - which is what is is.. "we will take your moneythen never communicate again" I could understand if the product was unavailable for a time and they emailed to explain delay but no nothing. i'll take you 1k and run!! Do not use
read more
V.

Bad service

Reviewed on 2021-02-17T16:28:07

Price products incorrectly and then simply cancel the orders without saying a word. Mistakes can happen,but good customer service would have left the order out of customer friendliness anyway !!
read more
Clayten

I have bought goods many times here

Reviewed on 2021-02-10T10:34:34

I have bought goods many times here. Stuff is very helpful and they do speak in English.Its not a secret that in Germany people don't like to speak foreign languages, so for me it's a huge plus +++ :) Always gives a fast answers to my questions
read more
John Ives

Only one of two items shipped

Reviewed on 2021-01-26T15:01:04

Only one of two items shipped. Missing a 150€ item. Four emails. Multiple calls. No answers.Never again.
read more

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