Review (March 2024)

Parfumerie douglas ❤️ gratis 24-uurslevering ❤️ gratis twee samples ✓ meer dan 1.100 topmerken!

10k

Estimated Revenue

3.06M

Website Visitors

2.3/5

Trustpilot Score

What are the monthly traffic metrics for Douglas?

6/mo Traffic Growth

38.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

4.2Mins

Bounce Rate

47%

How fast is Douglas growing?

Douglas has grown by -22.0% in the last 6 months according to SimilarWeb.

How do people interact with Douglas?

Last month, Douglas received 3M visitors who spent an average of 4.2 minutes on the website and visited 5.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Douglas?

1.1M people (36%) visit Douglas directly. 1.7M (56%) people search for them in Google. Whereas, 22.9k (1%) discover Douglas through Facebook, Reddit, and YouTube. 18.9k (1%) visitors come from Douglas's email newsletters. Finally, 93.1k (3.0%) people come from affiliates and or paid referrals.

Who uses Douglas?

Douglas's top market is the Netherlands and they receive 2.9M (94.3%) people.
Then the 2nd is Belgium with 108.9k (3.6%).
The 3rd is is Germany with 9k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Douglas's ads on Google?

Google Ads

OPI Nagellakken » online kopen | Douglas - douglas.nl

https://www.douglas.nl/OPI/Nagellakken/Nagellakken/index_b114601.html

Blader nu door meer dan 30.000 merkproducten en ontvang ze gratis binnen 1 werkdag! Bestel op werkdagen voor 22:00 en uw bestelling wordt morgen gratis thuisbezorgd. Gratis verzending. Gratis 2 samples. Levertijd: 1-2 dagen. Meer dan 30.000 producten.

Dr. Hauschka online kopen » Beauty-trends | Douglas - douglas.nl

https://www.douglas.nl/Dr.-Hauschka/index_b3922.html

Blader nu door meer dan 30.000 merkproducten en ontvang ze gratis binnen 1 werkdag! Bestel op werkdagen voor 22:00 en uw bestelling wordt morgen gratis thuisbezorgd. Gratis 2 samples. Levertijd: 1-2 dagen. Meer dan 30.000 producten. Gratis cadeauservice.

bareMinerals bij Douglas - Your Partner in Beauty - douglas.nl

https://www.douglas.nl/bareMinerals/index_b4026.html

Spaar Beauty Points en profiteer van exclusieve voordelen met de Douglas Beauty Card. Onze klantbelofte voor u: exclusieve voordelen, speciale cadeaus en topaanbiedingen! Gratis verzending. Levertijd: 1-2 dagen. Gratis cadeauservice. Meer dan 30.000 producten.

MAC bij Douglas - Your Partner in Beauty

https://www.douglas.nl/MAC/index_b0642.html

Spaar Beauty Points en profiteer van exclusieve voordelen met de Douglas Beauty Card. Onze klantbelofte voor u: exclusieve voordelen, speciale cadeaus en topaanbiedingen!

MAC Cosmetics online kopen » Make-Up | Douglas

https://www.douglas.nl/MAC/index_b0642.html

Blader nu door meer dan 30.000 merkproducten en ontvang ze gratis binnen 1 werkdag! Bestel op werkdagen voor 22:00 en uw bestelling wordt morgen gratis thuisbezorgd. Meer dan 30.000 producten. Gratis cadeauservice. Gratis 2 samples. Levertijd: 1-2 dagen.

What do Douglas's customers say about them?

Review Score

2.3/5

Total Reviews

801

Info

Parfumerie Douglas Nederland

[email protected]

08008991115

Nijmegen

5 Star
30.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
65.0%
Read reviews that mention
JD

Really bad service

Reviewed on 2021-03-18T07:47:55

Really bad service. Just before Xmas, I ordered some makeup for my goddaughter but some package were dirty or damaged.I wanted them to be exchanged but of course they answered more than 1 month later and I had no choice but to give the present in that state. When they answered they proposed that I would send back what I bought or I could get a makeup or skincare present. I found this quite nice but once again it is very disappointing. I received a pouch named “pouch skincare van Shisheido” hahahaha. If you want to make it good with your clients, that for sure the best way to do!! (ironic)
read more
Amber

Never had any problems with douglas.nl

Reviewed on 2021-03-17T13:56:59

Never had any problems with douglas.nl, always fast delivery.
Rossita Pishpintupitta

AVOID THIS POORLY MANAGED CHAIN OF…

Reviewed on 2021-03-15T10:38:31

AVOID THIS POORLY MANAGED CHAIN OF PERFUMERIES!!! Extremely arrogant, unhelpful and disrespectful staff,including the manager of the store. A frustrated, irritated female wo was verbally aggressive and rude to me wen I was returning a poor quality product! How dare I to return something from their poorly formulated lip balm range, right? When I tried to give a customer feedback by saying the balm was very sticky and lips didn't feel hydrated underneath it, she went ballistic and very was very defensive and arrogant at the same time! Rolling her eyes and treating me like an annoying insect! Disgusting behavior towards customers!!! NEVER AGAIN!
read more
Andrea Farkasová

Cancelled order

Reviewed on 2021-03-10T08:52:59

So i ordered 4items from a website and paid for it directly. And 2days later i got an email that my whole order was cancelled because one item was in a meantime out of stock.Normally the companies are in this case sending the other 3items and making a partial refund, but looks like thats impossible by douglas. I called a callcenter and they said i can reorder those items and the missing one is in a stock again... So why dont u send my order then if its in a stock again? Ridiculous! And then now i need to wait 3-4working days to get my money back. I will never order again from this website!
read more
Flower Hiki

Terrible, don't spend your money there

Reviewed on 2021-03-08T19:08:27

Terrible, won't recommend at all. They are failing to provide their proposal, their website is NOTsuited for proper e-commerce and they just don't care about their customers at all. Made a big order (>200 euros) that was supposed to be delivered on the 8th of March (meaning they had a couple of days to gather my order). Received an email in the afternoon of the 8th that they don't have some items that were displayed on the website, so they naturally had to cancel my entire order. They didn't offer a discount or douglas points, they just failed to deliver what I paid for and called it a day. When I tried to repeat my order without the items out of stock, I couldn't pay on their website at all, even though I tried 3 TIMES. So 1. they had a promotion and discounts and they failed to deliver their offer 2. can't properly pay through their website 3. complete lack of care about their customers. Won't shop again
read more
mariz

Order cancelled for no reason

Reviewed on 2021-03-06T03:08:46

So i ordered today, in the evening I got an email that they had cancelled my order because not everything was in stock.My money would come in a few days although legally they should pay me back straight away. Feeling pissed off already i went to the site, did exactly the same order because everything was in stock. Already filed a complaint, apparently my money isnt good enough for products, and its normal to lie to clients who just spend heaps of money in your store. They are total incompetent, im not a person to lie to, i will check to see what's what. I think its totally abnormal getting lied to either. Stores like this are everywhere, I will just order someplace else. I will return the order obviously.
read more
Petar Petar

"give money and get lost"

Reviewed on 2021-02-23T09:53:45

I was shopping for DAO Rituals and somehow in basket I got different product, DAO wasn't available.I guess my mistake for not checking what's really in the basket. But then, I tried contacting support - nobody reads emails, they do take money very well though, no problem there ! Products came in poor packaging both (wrong) bottles broken. Well that's it.... tossed 55€ in the garbage, could have done that without them. I suggest you do the same.
read more
Daria

Ordered from Douglas quite a few times

Reviewed on 2021-02-02T08:54:12

Ordered from Douglas quite a few times. Was happy with delivery time (to Belgium) and service.

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