Review (April 2024)

Drift’s conversation cloud helps businesses connect with customers in the moments that matter most — using chat, email, video, and more.

10M

Estimated Revenue

625.48k

Website Visitors

4.2/5

Trustpilot Score

What do we know about Drift?

Estimated Revenue (2020)

$10M

Total Funding

$114M

Total Employees

510

Founded

2014

Industry

Internet

Last Funding Date

Series C Apr 2018

Location

Boston, United States

About

Drift: Drift is the new way businesses buy from businesses. Try our conversational marketing & sales tools designed to make buying easier today, totally free.

Social Links

Alexa Ranking: 45484

What is Drift's Revenue?

Drift's estimated revenue for 2023 is $10M.

What does Drift do?

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human. Learn more at www.drift.com. - Twitter: https://twitter.com/Drift - Instagram: https://www.instagram.com/Drift/ - Facebook: https://www.facebook.com/heydrift/

What are the monthly traffic metrics for Drift?

6/mo Traffic Growth

-14.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

625k

Time on Site

5.8Mins

Bounce Rate

50%

How fast is Drift growing?

Drift has grown by 4.5% in the last 6 months according to SimilarWeb.

How do people interact with Drift?

Last month, Drift received 625k visitors who spent an average of 5.8 minutes on the website and visited 4.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Drift?

458.8k people (73%) visit Drift directly. 116.9k (19%) people search for them in Google. Whereas, 12.7k (2%) discover Drift through Facebook, Reddit, and YouTube. 19.9k (3%) visitors come from Drift's email newsletters. Finally, 1.2k (0.2%) people come from affiliates and or paid referrals.

Who uses Drift?

Drift's top market is the United States and they receive 293.8k (47.0%) people.
Then the 2nd is Canada with 54.4k (8.7%).
The 3rd is is United Kingdom with 49.4k (7.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Drift's ads on Google?

Google Ads

Drift™️ Official Site | Try Our Bot Preview Tool

https://www.drift.com/offers/drift-platform-a/

Ever wondered how Drift would look on your website? It only takes 30 seconds to try it. Enter your website address today and see why over 50,000 businesses choose Drift. Chatbots Sell 24/7/365. Rated #1 Live Chat App. No CC Required. 50,000+ Customers.

Chatbots For Modern Marketers | Build A Bot In Minutes‎

https://www.drift.com/offers/chatbot-software/

Generate more revenue & shorten your sales cycle. Build custom bots in minutes. Create a customer-centric buying experience through real conversations. Get a demo today!

The Ultimate Guide to ABM - Download The Free Guide

https://www.drift.com/offers/the-guide-to-conversational-abm/

Account based marketing uses highly targeted campaigns to help you close target accounts. Download our complete guide to ABM best practices & strategy today, totally free. Rated #1 Chat Service. 50,000+ Customers. Live Chat For Sales.

Drift® Conversational Chatbot | Website Lead Generation Tool‎

https://www.drift.com/offers/chatbot-software/

Qualify leads - WITHOUT forms. Improve your site conversion rate with Drift on your site.

Drift® Conversational Chatbot | 24/7 Automated Chatbot‎

https://www.drift.com/offers/chatbot-software/

Engage & book meetings with your most important leads as they arrive on your website. Qualify Leads -- Without Forms & integrate seamlessly into your CRM. No CC Required. Slack Integration. Chatbots To Qualify Leads. 100% Free to Start. Live Chat For Sale

What do Drift's customers say about them?

Review Score

4.2/5

Total Reviews

55

Info

Drift
5 Star
90.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Mark Cox

Highly recomended

Reviewed on 2020-10-20T11:43:55

Very good. Easy setup plus very nice responsive design. Much better than many competitors
Arta Seyzed

Drift is a great tool, but...

Reviewed on 2020-10-18T05:54:56

Drift is a great tool, most importantly its free and can't complain. We had to remove it from our website and switch to another provider.The reason was, it makes the website's TTFB to high. In another explanation, drift makes the website slow.
read more
Darryl White

Drift is a great!

Reviewed on 2020-10-13T13:44:59

Drift is a great conversational marketing tool. Makes it easier for your prospects and customers to connect with someone to get their questions answered right away.Love the ability to personalize your message for targeted accounts and pages they are visiting. One of the best customer support teams I've experienced as well!
read more
Wayne W.

Drift support is the best!

Reviewed on 2020-09-25T21:03:56

My company is getting ready to launch Drift on our website in the coming week. I have to say,getting set up has been so easy, thanks to the great help of our Customer Success Manager, John R. He has been very helpful and provided video instructions, one-on-one meeting consultations, and quick answers to my email questions. All of the materials he has provided have been easy-to-follow and comprehensive, reflecting how intuitive and user-friendly the platform is to use during set-up. I am so excited for Drift to launch on our site, thanks to all of the great support we've received from John and everyone at Drift!
read more
David sabahi

This is a great site

Reviewed on 2020-08-15T04:13:16

This is a great site, I wish I had found it sooner
Martin Lloyd

Indispensable tool, fantastic team!

Reviewed on 2020-07-01T08:47:53

Drift is a fantastic tool which has quickly enabled us to better capitalise on opportunities generated through website visits.Shannon and Blake have been exemplary in their efforts to help us get up and running and better optimise our playbooks, which has resulted in nearly $2m worth of new business opportunities generated through the chatbot in less than 2 months. Thrilled with the service so far!
read more
Ryan Lacerda

Drift + Salesforce = Quick Lead Creation

Reviewed on 2020-06-13T21:30:46

Drift intelligently gathers and syncs over information from a customer contact like a name, email address,and phone number to Salesforce which makes the tedious lead creation process easy as 1 2 3. Excellent product!
read more
Info Spiral Notion

Exactly what I was looking for!

Reviewed on 2020-05-28T17:47:17

Exactly what I was looking for. I simply need a chat function that can be embed in my website.Drift made the backend interface user friendly, highly recommended.
read more

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