Review (March 2024)

Join thousands of remote individuals and businesses who use earth class mail to access their postal mail online. 16 million pieces of mail processed to date.

11.06M

Estimated Revenue

117.92k

Website Visitors

3.6/5

Trustpilot Score

What do we know about Earth Class Mail?

Estimated Revenue (2020)

$11.06M

Total Funding

$28.8M

Total Employees

75

Founded

2004

Industry

Computer Software

Last Funding Date

Venture (Round not Specified) Oct 2008

Location

San Antonio, United States

About

Earth Class Mail: Join thousands of remote individuals and businesses who use Earth Class Mail to access their postal mail online. 16 million pieces of mail processed to date.

Social Links

Alexa Ranking: 44735

What is Earth Class Mail's Revenue?

Earth Class Mail's estimated revenue for 2023 is $11.06M.

What does Earth Class Mail do?

Earth Class Mail is the leading virtual mailbox and virtual address provider in the U.S., allowing customers like Zapier, Reddit, and Lyft to take their postal mail paperless. From individuals to enterprise-level businesses, our customers improve their flexibility and security through mail scanning, automatic check deposit, and cloud integrations. Our HIPAA-certified technicians turn paper mail and documents into high resolution, searchable PDFs that integrate with other cloud-based applications. Customers can deposit checks, pay bills, and share documents online — all without ever touching an envelope. Learn more at https://www.earthclassmail.com/.

What are the monthly traffic metrics for Earthclassmail?

6/mo Traffic Growth

-10.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

118k

Time on Site

2.1Mins

Bounce Rate

43%

How fast is Earthclassmail growing?

Earthclassmail has grown by -10.6% in the last 6 months according to SimilarWeb.

How do people interact with Earthclassmail?

Last month, Earthclassmail received 118k visitors who spent an average of 2.1 minutes on the website and visited 3.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Earthclassmail?

72.1k people (61%) visit Earthclassmail directly. 34k (29%) people search for them in Google. Whereas, 1.9k (2%) discover Earthclassmail through Facebook, Reddit, and YouTube. 3k (3%) visitors come from Earthclassmail's email newsletters. Finally, 3.4k (2.9%) people come from affiliates and or paid referrals.

Who uses Earthclassmail?

Earthclassmail's top market is the United States and they receive 88.2k (74.8%) people.
Then the 2nd is Poland with 5.4k (4.6%).
The 3rd is is Mexico with 1.7k (1.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Earthclassmail's ads on Google?

Google Ads

Virtual Mailbox Provider | (Recommended Service) | EarthClassMail.com‎

https://www.earthclassmail.com/addresses/ny/new-york

Access Online, Anytime, Anywhere - We Are Your Premier Business Mail Provider! Transform Daily...

Virtual Mail Box For SnailMail - Access Online From Anywhere.‎

http://get.earthclassmail.com/virtual-mailbox/

Say goodbye to your snail mail. 20+ Addresses. Signup for a free trial. Services: Virtual Address, Virtual Business Address, Virtual Mailbox, Virtual Mailroom, Document Scanning

Virtual Mailbox | Go Paperless Today | Learn More Today

https://www.earthclassmail.com/solutions/virtual-mailbox/

Turn Your Mail and Important Office Documents Into Actionable Digital Documents.

Virtual Business Address - #1 Online Mail Management Service‎

http://get.earthclassmail.com/generic/?service=Virtual Business Address

Receive,Scan,Forward & Manage Mail. 10M+ Mails Handled. · Low Monthly Fee · National Address Network.

NY Virtual Business Address | Access Your Mail Online 24/7‎

https://www.earthclassmail.com/addresses/ny/new-york

Say Goodbye to Messy Paper Mail - We Digitize Your Business! Work From Anywhere.

What do Earthclassmail's customers say about them?

Review Score

3.6/5

Total Reviews

8

Info

Earth Class Mail

[email protected]

(210) 802-5211

San Antonio

5 Star
50.0%
4 Star
0.0%
3 Star
0.0%
2 Star
12.5%
1 Star
37.5%
Read reviews that mention
Mag

Five star and more.

Reviewed on 2021-03-28T16:41:45

I have been a personal customer for over ten years and have always had reliable, prompt,professional service and have watched ECM grow in technology, services and business without sacrificing anything.
read more
James G

Grateful nonprofit customer

Reviewed on 2021-03-15T17:42:46

As a small nonprofit organization, we have loved our Earth Class Mail experience, ever since switching early 2020.We were already using the solution some pre-COVID lockdowns, but we pulled the rip cord fully in mid-March 2020 to have all of our mail route to ECM, which enabled us to operate seamlessly while our staff works remotely. As we look back a year later, we are thrilled with the decision we made to sign up and believe the portfolios of service offerings has really enabled us for a fully remote-work environment going forward. Thank you and keep up the great work!
read more
Eric Schwartz

We use Earth Class for all of our Corporate Mail and Check Processing

Reviewed on 2021-03-15T15:26:56

We use Earth Class for all of our corporate mail and check processing. Started before Covid-19 and thank god we did!Great product, service has been very good.
read more
Esther

Not transparent with all the many…

Reviewed on 2021-02-02T17:26:26

Not transparent with all the many charges and add on fees. Doesn't reply quickly to customer service requests and will continue to try to charge you after you close your account.I would proceed with caution or choose another service as they're not the only option
read more
jw

Great Service

Reviewed on 2020-11-19T13:37:30

I have been an Earth Class Mail customer since the early days. Never had a single problem, dispute,or mail issue. The product just keeps getting better.
read more
Paul

Avoid ECM and save yourself the headache

Reviewed on 2020-09-15T23:32:14

As the other reviewers have said: there are many hidden costs and price increases. The service is also unreliable.I have had pieces of mail sitting in my virtual inbox for days without being scanned, and I have no idea what is in them because ECM has not scanned the contents. When I initially signed up I was expecting to pay around $60-70/mo. Last month my bill was over $150. I am going to cancel as soon as possible, but it is a difficult process now that all of my clients have been using this address. Avoid the mess and don't get involved with them in the first place.
read more
Sam J

Untrustworthy and unreliable company best avoided

Reviewed on 2019-10-05T01:40:28

I've been a customer of Earth Class Mail (ECM) for many years, but the recent more-than-doubling of their prices (from $14.95 to $29 and now to $79!)has forced me to move to another better, cheaper provider (Anytime Mailbox). The last time ECM doubled their prices (in 2017, shortly after their bankruptcy) they committed in writing that us loyal customers would enjoy a "lifetime credit for an extra address" and should accept the change on the basis that we "will not be excluded from new features and improvements in the future". Not even a year later they instead reduced service levels, claiming it was "not an economical business model". Then a year after that (September 2019) they reneged on their "lifetime" promise, instituting a huge 70% price increase and charging for addresses. As if that wasn't enough, the "premium" San Francisco address is itself a forwarder, meaning that my packages are more often than not being rejected; this "service" currently costs $109/month before usage fees! To add insult to injury, I've just learned from another irate customer that they plan to continue charging me for 6 months after I leave, but there's no point discussing with them as they will just refer to clauses buried deep in their terms. The best way to avoid the disruption and expense I'm experiencing now is to avoid signing up in the first place; there are plenty of other, better options out there.
read more
JR

Endless price increases, poor support

Reviewed on 2019-08-29T11:41:28

Great idea, poor interface, recent unfair pricing practices. Probably one of the better mail management services until they employed sneaky pricing practices.Customers who have had certain addresses for 10 years or more will now be charged double with only recourse to downgrade to newly defined "non premium" address simply to maintain current pricing - while incurring cost and heartache of changing address. Also new terms include a cancellation fee of $50. Beware of this company - what you sign up for is likely not what you will end up paying in long run. Nothing worse than sneaky lack of transparency when signing up for online services.
read more

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