Reviewed on 2021-03-26T18:33:06
Edge is superb- fast customer support that is helpful and wise, privacy, private keys, anonymity,beautiful app, and stupid easy to use. Edge is a gem, highly recommend it! Don't think twice, you will be in great hands- for newbies and advanced investors.read more
Best App. Best Support. Best Features.
Reviewed on 2021-03-12T22:00:50
I love this wallet. Firstly it has an incredibly pleasing interface, aesthetically speaking.They have a wide variety of crypto currency types to purchase with good rates and low processing fees. The low exchange fees are also tremendous. Most of all, they far excel in customer service excellence; they take an individualistic approach and I only have/had to correspond with one amazing, always positive and friendly support specialist. The specialist is always ridiculously prompt in responding to my emails; sometimes only a few hours, to a couple of days, and even on weekends. An incredibly sharp contrast indeed to the generally cold & shady crypto app/product environment that throws you to the wolves with a new support person each correspondence; that tend to blame the user for any errors as an excuse to ignore them.
They don't have any sense of blame in their correspondence and take everything I say seriously. Even when I was frustrated and sent a snarky email, my support person remained steadfast in his friendly and attentive demeanor. So I encourage anyone reading this to use this wallet. If there are bugs, well, it's a new app, anything coded will have errors unforseen but the amazing Developers work hard to iron them out, keeping the user in the loop with support status updates. That's the good thing about my experience with them. I have the highest respect and trust their integrity to keep my crypto safe and easy to manage.read more
Easy to use and great support
Reviewed on 2021-02-18T11:13:19
Easy to use and great support when I've needed it.
Support replied within the hour to advise on issue that was my fault,and sorted.read more
Thanks to Edge Wallet I lost £11.7k…
Reviewed on 2021-01-20T16:54:13
Thanks to Edge Wallet I lost £11.7k because trusting their recommendation I put my savings on Cred Earn.Yes, they DID recommended Cred, nothing gets lost in the internet. Funny how they now officially call Cred as misfortune making fool of people.
I was hoping Edge is going to sue Cred as everyone does now to get any money back but.... NO! Edge stepped back. I guess it's true what they say that Edge got profits from this Ponzi and now is scared that in case of any legal action against Cred, Cred's CEO Dan Schatt could reveal things.
p.s. Also funny how they ask employees to put 5 stars to keep general rank above 4.read more
The responses were swift and never…
Reviewed on 2021-01-11T15:21:48
The responses were swift and never complex. Kudos to the team most especially David Coen.
Reviewed on 2021-01-05T11:10:48
good wallet, secure and easy to use.
Customer service really good and fast
Best
Reviewed on 2020-12-30T13:31:27
Perfect, solved my problem less then 20 minutes. So good.
Edge has the best customer service with a wallet
Reviewed on 2020-12-27T21:07:12
Edge what is the best customer service you could ever come acrossthey're good and friendly people theycare about their users they care about helping you get your account back if you have an issue with your account of course be advised to their service that you have to remember your password please write it down that's my recommendation for you guys remember right down your password you can remember by memoryread more
