Review (April 2024)

Find the perfect handmade gift, vintage & on-trend clothes, unique jewelry, and more… lots more.

539.93M

Estimated Revenue

450.35M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Etsy?

Estimated Revenue (2020)

$539.93M

Total Employees

5400

Founded

2005

Industry

Internet

About

Etsy: Find the perfect handmade gift, vintage & on-trend clothes, unique jewelry, and more… lots more.

Social Links

Alexa Ranking: 66

What is Etsy's Revenue?

Etsy's estimated revenue for 2023 is $539.93M.

What does Etsy do?

Etsy is a marketplace where people around the world connect, both online and offline, to make, sell and buy unique goods. The heart and soul of Etsy is our global community: the creative entrepreneurs who use Etsy to sell what they make or curate, the shoppers looking for things they can't find anywhere else, the manufacturers who partner with Etsy sellers to help them grow, and the Etsy employees who maintain and nurture our marketplace. Our mission is to Keep Commerce Human. People make Etsy possible. We provide a meaningful space for sellers to turn their creative passions into opportunity. We enable buyers to discover unique items made with care. And we treat our employees and our community with respect. We're here because the world needs less of the same and more of the special. Dedication to our mission is at the core of our identity. It guides our day-to-day decisions while inspiring us to think big for the long term. It reflects what makes our marketplace so special and our commitment to having a positive social, economic, and environmental impact. We have 9 offices globally, with over 800+ full-time employees. Etsy has 2 Million active Sellers and 35.8 Million active Buyers.

What are the monthly traffic metrics for Etsy?

6/mo Traffic Growth

3.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

450M

Time on Site

6.2Mins

Bounce Rate

44%

How fast is Etsy growing?

Etsy has grown by 29.5% in the last 6 months according to SimilarWeb.

How do people interact with Etsy?

Last month, Etsy received 450M visitors who spent an average of 6.2 minutes on the website and visited 6.0 different pages per session. Overall, 44% of people bounce on the first visit.

How do people find Etsy?

207.5M people (46%) visit Etsy directly. 186.2M (41%) people search for them in Google. Whereas, 34.4M (8%) discover Etsy through Facebook, Reddit, and YouTube. 7.6M (2%) visitors come from Etsy's email newsletters. Finally, 7.3M (1.6%) people come from affiliates and or paid referrals.

Who uses Etsy?

Etsy's top market is the United States and they receive 270.7M (60.1%) people.
Then the 2nd is United Kingdom with 42.5M (9.4%).
The 3rd is is Canada with 22.9M (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Etsy's ads on Google?

Google Ads

Etsy.com - Etsy Official Site - Shop The Etsy Marketplace

https://www.etsy.com

Shop, Create & Be Inspired By Unique Items You Can't Find Anywhere Else. Buy & Sell Millions Of One-Of-A-Kind Items. Personalized Gifts. Everyday Supplies. One-of-a-Kind Community. Unique & Vintage Items. Independent Creators. Free Shipping Available.

Etsy Official Site - Shop The Etsy Marketplace‎

https://www.etsy.com/?utm_source=google&utm_medium=cpc&utm_term=etsy_designs&utm_campaign=search_ca_ca-en-src-brand-exact-general

Unique Goods For Everyday Life! Connect To Buy & Sell Handcrafted Products. Independent Makers · Handmade & Vintage Items · One-of-a-Kind Gifts

Etsy.com - Etsy - Official Site

https://www.etsy.com/

Buy Directly From Someone Who Put Their Heart And Soul Into Making Something Special. Find Things You'll Love. Support Small Businesses. Only On Etsy. Unique & Vintage Items. Free Shipping Available. One-of-a-Kind Community. Talented Creators. Personalized Gifts.

Etsy.com - Etsy Official Site

https://www.etsy.com/

Shop The Etsy Marketplace. Magical, Meaningful Items You Can't Find Anywhere Else. Unique Goods Curated For You. Connect To Buy And Sell Products. Free Shipping Available. Ready To Ship Top Sellers. Everyday Supplies. Talented Creators. One-of-a-Kind Community.

Shop Etsy's Global Marketplace | Dog Collars | etsy.com‎

https://www.etsy.com/discover/dog-collars

We Have Just The Right Thing For Your Furry And Feathery Friends. US Orders Of $35+ From Any Participating Shop Now Ship Free. One-of-a-Kind Community. Secure Shopping. DIY Headquarters. Independent Creators. Handmade & Vintage Items. Personalized Gifts.

What do Etsy's customers say about them?

Review Score

2.1/5

Total Reviews

4311

Info

Etsy
5 Star
30.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
65.0%
Read reviews that mention
Cloud

Land of pirates and no justice

Reviewed on 2021-04-06T16:12:11

I have to leave a bad review sadly. I will take it back if Etsy finally listens to me.I had a bad experience with a shop selling me counterfeit goods, because it takes so long to wait for the ability to open a case with etsy. I went though paypal in order to get my money back. But since it is a lot quicker the seller can work the system and cancel your order taking away the ability to open a case or leave a review on etsy. After talking to etsy's customer service and going around and around its a simple case of etsy does not care that a pirate is making money off of fake goods and scamming people. You have no voice with this company and if it wasn't for paypal i most probably wouldn't of gotten my money back. The shop in question by the way so my voice might be a whisper - MattAliceShop. Sells poor quality fakes with an attitude. Do NOT support this shop.
read more
Michael radcliffe

Complete Rip Off Not value for money

Reviewed on 2021-04-06T11:58:02

The item I ordered was dreadful, it was grossly overpriced for the item I received.Had I had gone to a shop and looked at this item for the cost I paid I would never have purchased it. I also had a UK deliver and customs charge before the delivery took place of a further cost of £95. The item was 14crt Gold but it was hollow and there was no weight in the item. I did not send it back because I would have lost the UK and customs charge I took it to have it valued and the valuation was £45 / £50. I paid over £500 with the extra charges levied when it arrived. I would not recommend this rip off company. This was for a 21st Birthday present and I am embarrassed to give it to the recipient. Be careful before your order from this company
read more
Ms Cossins

BEWARE CUSTOMS DUTY

Reviewed on 2021-04-06T10:15:19

Ordered 4 cushion covers from ETSY Aurélie KZ, cushions arrived but had to pay £16.26 extra at the post office for customs fees,when I asked supplier to contribute they refused! Poor customer care. BEWARE of these extra costs on your order, would not use them again. Quality of product supplied average.
read more
Joanne

I purchased from etsymollshop

Reviewed on 2021-04-06T09:12:26

I purchased from etsymollshop An Easter wreath. It arrived last minute - Easter Saturday despite beingpurchased 2 months prior . The quality was shocking and bore zero resemblance to the picture of the item I’d ordered . Paid $40 for something I wouldn’t have bought for more than £5 if I’d seen it beforehand . Dreadful - will not be ordering ever again .
read more
Xi Chen

Chatbot is useless

Reviewed on 2021-04-06T07:34:25

Chatbot is useless
LJ Wilkerson

DO NOT BUY FROM ETSY

Reviewed on 2021-04-06T05:10:29

DO NOT BUY FROM ETSY This is my first and last purchase from Etsy, who I assumed to by reputable because they were well known.I should have checked the reviews first. I ordered a product and checked the tracking which had been consistently updated via transit with an arrival of April 2. When I checked again on April 5, tracking was updated to say that the product had not been shipped and there was "no further information". I contacted Etsy and submitted an inquiry. After about 15 minutes, Etsy emailed me a response stating that the seller was no longer eligible to sell and that they would not return. The last sentence stated that "this case was closed". They gave a suggestion to contact the credit card company, but they took no responsibility for the seller at all. Etsy should not be in business.
read more
Lynn

Horrible seller accused me of damaging…

Reviewed on 2021-04-06T01:12:18

Horrible seller accused me of damaging the shoes. Wearing them. Didn't recognize or refused to accept it was their own glue at the bottom of shies!I sent them back and they threw dust on them said I wore them. I dont ever want to buy from Etsy again. I couldn't have worn the shoes! They tore the heels of shoes by wearing them for 40 seconds. They refused to reimburse me my money. Its ELF shoes
read more
Alemtours Alemtours

a racist company

Reviewed on 2021-04-05T23:18:46

a racist company

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