Reviewed on 2021-04-08T13:36:07
Falsely advertised video game as including all major updates/DLC. It was discovered this was not the case,and I requested the correct item to be furnished. Fangamer admitted to knowingly falsely advertising the product but would not fix the problem.
Disgusting, illegal behavior. Stay far away from these con artistsread more
Reviewed on 2021-02-06T16:06:31
The quality is great and all but why the hell does the shipping take so long? Also a few prices are atad bit steepread more
Excellent job on the packaging!
Reviewed on 2021-02-05T22:39:39
I saw some of the reviews and I think Fangamer did too. My vita game came package inside a box and my other items is double packaged in Fangamer's colorful bubble packaging.Excellent job on the packaging! 2/5/2021read more
Reviewed on 2020-12-09T14:26:18
Collectors edition game arrived damage, and I emailed their support. Guess what they said?'Our policy doesn't cover external damage of the product'. The whole point of buying a collectors item is to keep it in nice condition. This is unbelievable. Do not buy their items if you are hoping for it to arrive in one piece.read more
Reviewed on 2020-11-30T17:36:24
Perfect! Got my flip grip for Esp rade, Crimzon lover and maybe Ketsui ^^m Love from France.
Horrible Customer Service and Fees
Reviewed on 2020-11-24T20:23:28
Horrible Customer Service and far too many fees. The company messed up the shipping address by leavingoff the apartment number and then proceeded to blame me and charge me the ridiculous shipping price twice. It took well over a month and some change after the initial estimated date for the package to arrive (missing two thirds of the items ordered). Not to mention the horrendous, aggressive customer service that should really be renamed to customer disservice considering how rude, vulgar, and generally poorly trained they were.
Their customer service department needs some obvious major overhaul considering the lack of tact and people skills displayed that borderline left me ready to explode (coming from a customer service expert who is used to giving a lot of leeway to these things). Either the website or labeling department also needs some changes considering how they messed up the package, perhaps simply dedicating more resources to ensure proper delivery considering the horrendous prices you charge.
Either way I do not intend to ever spend money on this hell site again regardless of if the merch is only officially sold on it or not. Pirating and unofficial merch is far better than attempting to deal with Fangamer.read more
Reviewed on 2020-11-23T12:01:33
Great, got my order imported to the UK, delivered in 2 weeks once dispatched with standardshipping.read more
Reviewed on 2020-10-18T10:40:13
Great quality, fast shipping, awesome t-shirts. Gives free stickers, pins etc. Per purchase.
