Reviews had me worried but it all turned out perfectly!
Reviewed on 2021-04-06T04:41:15
Having read some of the reviews here I kinda crossed my fingers when placing my order.But there was no need because everything went perfectly! Received a fresh, full, beautiful bouquet of flowers that was exactly as pictured/expected. Delivery driver even went the extra mile to deliver the flowers to a slightly different location when we weren’t home for the delivery.read more
I can't submit the review with no stars…
Reviewed on 2021-03-15T08:35:36
I can't submit the review with no stars so I am forced to give one star.
They replaced the flowers I ordered to some very (lilies and roses)to some inexpesive flower not the same style nor value at all.
NEVER AGAIN!!!read more
Reviewed on 2021-02-21T05:42:43
Deceiving website photos. Your bouquet will be 40% smaller than advertised. Missing varieties /colors make the final product look like funeral flowers.
Useless customer service and recovery. Refused to exchange or refund, but instead sent a tiny 'apology bouquet' made of cheap and ugly flowers that will infuriate you even more.read more
Reviewed on 2021-02-16T08:09:48
This company is just a platform reseller, they arent the florist and will not take any responsibility for any issues.They genuinely dont care about you, will lie to get you off the phone and if you have an issue that they can't handle be prepared for them to just hang up. GO DIRECTLY TO AN ACTUAL FLORIST, NOT THESE GUYSread more
Reviewed on 2021-02-15T05:23:43
Wilted flowers, late....poor direction on website.... would not purchase from again.Ive found that many of the sites that cater to international buyers do markup, but the quality is quite good. Flower chimp is the exception.....buyer beware...read more
dont trust this company guys
Reviewed on 2021-02-14T07:37:09
dont trust this company guys. they deliver so late that will compromise your plans
Very disappointing service
Reviewed on 2021-02-10T18:03:37
Very disappointing service
This would seem to be a regular occurrence and complaint with the chimpswebsite.
They processed my order only to tell me they cant do it because of the location they cant deliver total lie they are still advertising the city on their website
When I emailed them they promise they would send through there sister company this I agreed to they took my money and sent me a confirmation number and time and date of delivery my partner waited in all afternoon nothing arrived I emailed them only to be told they had cancelled my order.
If you want to make sure you get your order delivered then find another company this lot don't know the first thing about customer service not even an apology.
.Dont trust this company, not reliable and give a worse than lousy service!read more
I would give no star if I can
Reviewed on 2021-02-10T05:25:54
I would give no star if I can. My husband ordered flowers for my birthday as a surprise. He ask for 2pm delivery.But the delivery did not come. He text them at 2pm, trying to confirm if delivery will reach on time and got a reply at 4pm saying waiting for driver to come pick up.
At 4.30pm, I (the birthday girl) called up and spoken to a guy named Adam. He ask to wait while he check. So I waited on the phone till 4.40pm, only for him to say he can't get delivery guy. I told him I knock off at 5pm and can only wait till 5.30pm the latest as I already have birthday dinner plan. He say ok and he will call me back after he get response and insisted to say delivery will be done before 6pm.
I waited till 6pm (pls note I am late for my dinner plan) and no one came. I tried calling flower chimp as Adam did not get back to me as he promised, the call line is closed. I left my work place at 6.10pm. an email was written as well to cancel order as it defeat the purpose already.
At 7.40pm, received an email by Icha of flower chimp claiming flowers been delivered. I made a check with my colleagues and no delivery came.
Email to Icha to check and she say she will revert. Told her to check if she want but I want a refund.
Next email is refund will be proceeded. No words of apology are even offered! Definitely lousy experience and flower chimp is not even apologetic for making a supposed birthday surprise null!read more