Review (April 2024)

Achat en ligne sur fnac.com : produits culturels, techniques et électroménager. retrait gratuit en magasin en 1 heure: dvd, jeux vidéo et jouets enfants, cd , musique, livres, mp3, ordinateurs, portables, appareils photo, caméscopes et bien plus encore !

7.5B

Estimated Revenue

22.21M

Website Visitors

1.3/5

Trustpilot Score

What do we know about Fnac?

Estimated Revenue (2020)

$7.5B

Total Employees

7000

Founded

1954

Industry

Retail

Location

Paris, United States

About

Fnac: L'actualité high-tech, les tests, guides d'achats et comparatifs de nombreux produits réalisés par les experts du Labofnac.

Social Links

Alexa Ranking: 5546

What is Fnac's Revenue?

Fnac's estimated revenue for 2023 is $7.5B.

What does Fnac do?

Envie de challenge ? Intégrez une entreprise innovante : rejoignez le groupe Fnac, leader sur ses marchés avec 3,9 milliards de CA, 187 magasins présents dans 8 pays et fnac.com, deuxième site retail en France avec 12 millions de visiteurs par mois et élu meilleur site mobile par la FEVAD. Par le déploiement de sa stratégie omnicanale, le développement de nouveaux formats de magasins, et son expertise reconnue, la Fnac crée une expérience client unique et renforce sa position de leader. Que ce soit au siège, en magasin, en France ou à l'international, trouvez l'emploi qui vous ressemble !

What are the monthly traffic metrics for Fnac?

6/mo Traffic Growth

5.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

22M

Time on Site

3.7Mins

Bounce Rate

51%

How fast is Fnac growing?

Fnac has grown by -57.2% in the last 6 months according to SimilarWeb.

How do people interact with Fnac?

Last month, Fnac received 22M visitors who spent an average of 3.7 minutes on the website and visited 4.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Fnac?

7.9M people (35%) visit Fnac directly. 12.3M (55%) people search for them in Google. Whereas, 292.9k (1%) discover Fnac through Facebook, Reddit, and YouTube. 354.2k (2%) visitors come from Fnac's email newsletters. Finally, 756.8k (3.4%) people come from affiliates and or paid referrals.

Who uses Fnac?

Fnac's top market is the France and they receive 19.1M (86.1%) people.
Then the 2nd is Belgium with 552k (2.5%).
The 3rd is is Switzerland with 244.6k (1.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Fnac's ads on Google?

Google Ads

Kiosque Presse Fnac - Soldes : jusqu'à -80%

https://abonnement-magazine.fnac.com/

Pendant les soldes : jusqu'à -80% sur vos abonnements magazines. Petits Prix d'Automne. Paiement Sécurisé. Satisfait ou remboursé. Plus de 2000 magazines. Garantie prix les + bas.

Abonnements Magazines en Promo - Jusqu'à -80% sur vos Abos

https://abonnement-magazine.fnac.com/

Cultivez-vous sans modération : Jusqu'à -80% sur vos abonnements magazines. Du Choix...

Abo à Abonnement Paris Match

https://abonnement-magazine.fnac.com/magazine-paris-match.html

Trouvez votre Abonnement au Meilleur Prix à votre Magazine dès Aujourd'hui ! Noël : Des Offres Exclusives, jusqu'à -80% sur certains magazines. Garantie prix les + bas. Paiement Sécurisé. Plus de 4000 magazines. Satisfait ou remboursé.

S'Abonner à Vivre Côté Paris - Vente flash : jusqu'à -85%

https://abonnement-magazine.fnac.com/magazine-vivre-cote-paris.html

Trouvez votre Abonnement au Meilleur Prix à Vivre Côté Paris dès Aujourd'hui ! Vente flash : jusqu'à -85% sur vos abonnements magazines. Plus de 4000 magazines. Paiement Sécurisé.

Keyword: vivre cote paris magazine

Vos abonnements magazines au meilleur prix par Fnac.com

https://abonnement-magazine.fnac.com/

Noël : Des Offres Exclusives, jusqu'à 80% sur certains magazines. Pour Elle, Lui, les Enfants, les Parents ou pour Vous, Des Centaines de Titres pour Tous. Petits Prix d'Automne. Satisfait ou remboursé. Plus de 2000 magazines. Paiement Sécurisé. Garantie prix les + bas.

What do Fnac's customers say about them?

Review Score

1.3/5

Total Reviews

4239

Info

Fnac
5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Hamdi Chehdi

i don't recommend this website for many…

Reviewed on 2021-05-18T06:36:16

i don't recommend this website for many reason the website contains errors, it's difficult to contactvendor or to open a reclamation also there is a delay in shipment
read more
Rune McKellar

FNAC supports fraudulent Chinese sellers

Reviewed on 2021-05-03T23:18:48

Ordered a "new" phone. Received a refurbished phone in a counterfeit box with generic low-grade accessories.On top of that the seller has modified the phone's operating system - it shows a message warning that the bootloader has been unlocked. FNAC refused to step in and is forcing me to try and get a refund straight from the seller - the same seller who deliberately set out to defraud me! What's stopping them from simply getting the phone back, and never refunding me? Since FNAC won't intervene, there is nothing to protect my return. UN-be-lievable. Never buy from them, you are not protected and if anything goes wrong (and they're not exactly proactive about protecting buyers), you'll be on your own. I wonder what the Service de Répression des Fraudes will have to say about all this!
read more
Adam

No shipping to Ireland!

Reviewed on 2021-05-02T09:44:54

They send you emails with useless Promo Codes. When you try to apply the promo code to your shopping cart,it says, "Sorry this is not valid." They also have an address pulldown menu listing every country in the world. Yet, they don't ship to the Republic of Ireland. Hello? France? Yes, you are actually the CLOSEST EU NEIGHBOR TO IRELAND.
read more
Mark MCCALL

A faulty product and execrable service

Reviewed on 2021-04-21T10:30:17

A faulty product, bought through the FNAC website, from a partner, Doogee. A very frustrating,obstructive procedure, that sees designed to string things out and not solve the problem. Firstly, Doogee have failed totally to respond, and have no infrastructure in France. the FNAC is responsible, and should chose their partners more carefully. Now that the FNAC have allegedly taken things in hand, things are no better. After harassing them for a response, emails arrive saying there is a message, and to click on the link, which never works. Impossible to find personal messages on the site. When I have managed to get a response, all I get is a request for photos of the phone, then more photos. Things are just going round and round, and to date we have not advanced at all. UPDATE: Received a message from FNAC saying, the attachment will allow me to return the phone: no attachment. Click on the link to respond to the message: doesn't work. Really?!?
read more
Rudo Ponicky

STAY AWAY - SCAM!

Reviewed on 2021-04-20T10:17:38

STAY AWAY! This website is a scam. It is not possible to cancel orders or speak to customer representatives in writing. All the links pointing to help /contact point to other links which bring you to the first link - it's a loop. Currently I am stuck in an order I made by mistake, with no way of cancelling it or letting customer support know - and no, I am not going to fall for another scam by calling them and paying 0.40/min for them to pick up.
read more
Reinaldo Loyo

Awful consumer experience!!!!!!! Complete crap

Reviewed on 2021-04-08T20:13:15

Awful consumer experience!!!!!!!! Seems like they are making an effort to make it difficult for consumers to buy in this place.I wonder who is in charge of looking after the consumer experience in this place. It must be a competitor. Bad service, bad delivery, bad response. Not one single good thing in this experience. Would not be surprised if this place disappears very soon!!! One star is way too much
read more
Cristian Palin Oprea

I appreciate this book with website

Reviewed on 2021-03-28T11:09:36

I appreciate this book with website
Marta Diaz

Weird

Reviewed on 2021-03-28T04:36:31

Took my pre order then cancelled because they said they had a low availability from supplier.Then a month later when it should’ve been released they said they had to cancel it again because of insufficient funds and they tried to take the funds several times. Usually companies notice you if you they try take funds and it doesn’t work and how can you cancel the same order twice?
read more

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