Genesys: See Their Revenue, Competitors, Traffic, and Reviews (April 2024)

Review (April 2024)

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Estimated Revenue

1.49M

Website Visitors

4/5

Trustpilot Score

What do we know about Genesys?

Estimated Revenue (2020)

$2B

Total Funding

$900M

Total Employees

6600

Founded

1990

Industry

Computer Software

Last Funding Date

Private Equity Jul 2016

Location

Daly City, United States

About

Genesys: Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Social Links

Alexa Ranking: 44089

What is Genesys's Revenue?

Genesys's estimated revenue for 2023 is $2B.

What does Genesys do?

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

What are the monthly traffic metrics for Genesys?

6/mo Traffic Growth

-25.80%

All Time Traffic Growth

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Monthly Hits

1M

Time on Site

1.9Mins

Bounce Rate

61%

How fast is Genesys growing?

Genesys has grown by -5.1% in the last 6 months according to SimilarWeb.

How do people interact with Genesys?

Last month, Genesys received 1M visitors who spent an average of 1.9 minutes on the website and visited 2.0 different pages per session. Overall, 61% of people bounce on the first visit.

How do people find Genesys?

550.7k people (37%) visit Genesys directly. 702.4k (47%) people search for them in Google. Whereas, 42.9k (3%) discover Genesys through Facebook, Reddit, and YouTube. 31.9k (2%) visitors come from Genesys's email newsletters. Finally, 2.7k (0.2%) people come from affiliates and or paid referrals.

Who uses Genesys?

Genesys's top market is the United States and they receive 399.4k (26.8%) people.
Then the 2nd is India with 189.5k (12.7%).
The 3rd is is Canada with 93.6k (6.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Genesys's ads on Google?

Google Ads

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