Review (April 2024)
Set the mood in any room with aromatic goose creek candles and wax melts. discover body care products made with our quality fragrances. shop now.
3.92M
Estimated Revenue
722.59k
Website Visitors
2.7/5
Trustpilot Score
What do we know about Goose Creek Inc.?
What is Goose Creek Inc.'s Revenue?
Goose Creek Inc.'s estimated revenue for 2023 is $3.92M.
What does Goose Creek Inc. do?
America's Best Scented Candles! Goose Creek Candles are all poured in the U.S. with the highest quality ingredients available. Each jar candle is designed to quickly fill the entire room with fragrance. These fragrances are long lasting and linger throughout the entire home. Let us earn your trust and become your new candle company! Get started today.
What are the monthly traffic metrics for Goosecreekcandle?
6/mo Traffic Growth
-31.50%
All Time Traffic Growth
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Monthly Hits
723k
Time on Site
5.2Mins
Pages per Visit
5.0
Bounce Rate
43%
How fast is Goosecreekcandle growing?
Goosecreekcandle has grown by -21.2% in the last 6 months according to SimilarWeb.
How do people interact with Goosecreekcandle?
Last month, Goosecreekcandle received 723k visitors who spent an average of 5.2 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.
How do people find Goosecreekcandle?
428.7k people (59%) visit Goosecreekcandle directly. 168.4k (23%) people search for them in Google. Whereas, 59.7k (8%) discover Goosecreekcandle through Facebook, Reddit, and YouTube. 23.9k (3%) visitors come from Goosecreekcandle's email newsletters. Finally, 37k (5.1%) people come from affiliates and or paid referrals.
Who uses Goosecreekcandle?
Goosecreekcandle's top market is the United States and they receive 695.6k (96.3%) people.Then the 2nd is Australia with 7.8k (1.1%).The 3rd is is Viet Nam with 4.9k (0.7%).
Traffic Growth (last 6 months)
What do Goosecreekcandle's customers say about them?
Review Score
2.7/5
Total Reviews
16
Info
Goose Creek5 Star
18.8%
4 Star
0.0%
3 Star
18.8%
2 Star
31.3%
1 Star
31.3%
Read reviews that mention
Zoe
Worst candles ever!!!
Reviewed on 2021-03-26T17:56:23
The worst candles that I have ever purchased in my entire life! Sure, the scent throw was good but the smell was unbearable and nauseating.I ordered 3 candles and each one was like this. It was so bad I had to put then out and won't ever use again. Contacted customer service who offered to issue a call tag for $10 and emphasized the importance careful and proper packaging of each candle. They want each candle to be individually and securely wrapped in the box. If the candle breaks no refund. This makes sense, however, why did they not take the same measures of protection packaging when they sent the candles out to me?! Sure I got my candles in one piece by some miracle but they were not individually wrapped. They were simply placed in the box altogether with two holders one on top and one on bottom.
I'm not sure why these candles have such great reviews? Have people never smelled a good candle. I have and this is not it. In fact, I ordered a second set of candles which arrived on the same day as this one from another company and those smelled amazing.
Like others I noticed that low rated reviews are not published or simply get deleted right away. The 1-2 stars are none existant and the 3 star is rare. I reviewed 2 of the candles with a 1 star and decided to rate one candle with 3 stars to test them out. What do you know?! My two 1 star rated reviews never showed up but my 3 star rated review did. Mind you all 3 ratings were submitted by me at around the same time. Though that still begs the question why do they have any 4-5 star ratings to begin with. Do people really like them, are they paid for the good reviews, or does the company just fake the reviews? And just what percentage of reviews is negative? I'd be willing to bet that well over half are negative and the company doesn't publish them nor does it do anything to improve its candles. They simply sell crap.
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Pamela
Worth the wait
Reviewed on 2021-02-27T20:46:45
The candles are outstanding do not trim the wicks they will burn evenly to the very bottom if left as they come.I have made many orders yes like the other reviews stated the shipping is very slow I am in the United States yes they also do not let you put a review on the website you can only leave a review if they invite you to leave one and then they edit it or don't use it at all depending on what you put in it. Overall the value for the money is worth the slow shipping the candles are amazing many of them have very strong throws which I personally like some of my favorites are black cherry pina colada and Beach vibes. Hopefully they will eventually get their shipping under control. I have only had one order come broken and they immediately refunded me.
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Maura wall
Like some of the other reviews
Reviewed on 2021-02-24T17:12:34
Like some of the other reviews, I have been waiting over 3 weeks for my order. I am in Ireland so Ifeel it may be something to do with Brexit as a friend in the UK got hers There customer service is the worst ever, no reply and no refund.
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Heaven Leigh
I absolutely loved their candles...once…
Reviewed on 2021-01-30T14:51:28
I absolutely loved their candles...once I finally got them. After almost two months with no update,I finally found out that the post office had broken my package and returned it to Goose Creek, which isn't the company's fault, but they never even reached out to me to let me know that they had received my returned package. Customer support offered me a gift card for the balance or a refund.
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Delta Dawn
Indifferent BUT Nervous ?
Reviewed on 2021-01-29T22:35:07
Indifferent but nervous after these reviews. Fell in love with a hand soap I used and immediately placed an order.But after nearly 3 weeks (2 ofwhich are with “tracking” Canada Post!! I’m in Italy and ordered from the ‘EU’ site) I haven’t received anything. I’ve written a kind email and am 24 hours into waiting for a reply (weekdays)... so I’m hopeful!! Will update based on experience but can’t say I’d give the overall service more than 3 .. products can’t confirm quality yet but optimistic (4 or 5)
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Ireland
Absolute disgrace of a Company
Reviewed on 2021-01-27T21:27:47
Absolute disgrace of a Company. Still have not received my Order & cannot get a straight answer from their supposed Customer Service.1st time ordering & will Never use them again..Avoid at all costs. Not even worth 1 star.
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Eric K.
They are in no hurry to ship your items.
Reviewed on 2021-01-16T14:11:15
They are not up to the current times with shipping. You might as well be ordering from a catalog in the 1960's....Customer service is useless.
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SANDRA S
Worst customer service I ever…
Reviewed on 2021-01-12T15:38:39
Worst customer service I ever encountered.... I dont even have the candles yet, and I will not order from them again because they are sooooooo slow.Finally found a CS # on the BBB website (cause of so many complaints) 800-775-1388. I talked to someone got the excuse they are a small company. Well, hire temps or more people... If you cant handle the orders then dont advertise on Facebook!!!!
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