Review (April 2024)

Be known for great customer support with happyfox, an online help desk software and a web based support ticket system - schedule a one-on-one demo

10M

Estimated Revenue

620.59k

Website Visitors

3.7/5

Trustpilot Score

What do we know about HappyFox?

Estimated Revenue (2020)

$10M

Total Employees

77

Founded

2011

Industry

Computer Software

Location

Irvine, United States

About

HappyFox: Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Social Links

Alexa Ranking: 49810

What is HappyFox's Revenue?

HappyFox's estimated revenue for 2023 is $10M.

What does HappyFox do?

HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. Our software ensures better organization, faster responses, the ability to track everything and giving you the best customer service option out there! We also just launched a FREE live chat software with premium performance, unlimited chats, deep app integrations and 10 agents free! Get it at - http://bit.ly/hfchat!

What are the monthly traffic metrics for Happyfox?

6/mo Traffic Growth

6.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

621k

Time on Site

5.5Mins

Bounce Rate

50%

How fast is Happyfox growing?

Happyfox has grown by 17.5% in the last 6 months according to SimilarWeb.

How do people interact with Happyfox?

Last month, Happyfox received 621k visitors who spent an average of 5.5 minutes on the website and visited 3.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Happyfox?

305.6k people (49%) visit Happyfox directly. 209.5k (34%) people search for them in Google. Whereas, 5.5k (1%) discover Happyfox through Facebook, Reddit, and YouTube. 8.3k (1%) visitors come from Happyfox's email newsletters. Finally, 189.5 (0.0%) people come from affiliates and or paid referrals.

Who uses Happyfox?

Happyfox's top market is the United States and they receive 368.3k (59.3%) people.
Then the 2nd is United Kingdom with 47.5k (7.7%).
The 3rd is is India with 24.7k (4.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Happyfox's ads on Google?

Google Ads

HappyFox - Best Ticketing System

https://go.happyfox.com/ticketing-system-demo

Web-based ticketing system. Easy to set up and highly customizable. Supports 38 Languages.

Looking for ticketing system? | Learn why HappyFox is rated #1‎

https://go.happyfox.com/support-ticketing-system

Web-based help desk, customer support and live chat software solution. Easy to setup. Highly customizable. Multi-channel support. Task management. IT Ticketing. Asset tracking.

HappyFox - Best Ticketing System

https://go.happyfox.com/ticketing-system-demo

Web-based ticketing system. Easy to set up and highly customizable. Supports 38 Languages.

IT Help Desk Ticketing System | Voted #1 by PC Magazine.‎

https://www.happyfox.com/

HappyFox Vs. Other Help Desks - Voted #1 by PC Magazine.‎

https://www.happyfox.com/

Best Multi-Channel Help Desk Software. Rated best for simplicity & ease of use!

What do Happyfox's customers say about them?

Review Score

3.7/5

Total Reviews

1

Info

Happyfox
5 Star
100.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Paul Ghiron

FIXED: Poor Customer Support, Doesn't answer emails or messages

Reviewed on 2019-08-12T01:14:14

Unfortunately despite our like of the service their Customer Support is not very good.They claim 24/7 customer support but now it is more than 48 hours and have had no response to 4 phone calls where I left messages, and three emails and 2 submitted support tickets. For a company that is in business to help company's provide great customer support they need to take care of their own house. UPDATE: Happyfox certainly went above and beyond after my initial complaint and fixed my problem. I am not sure if they will fix their support on weekends since that was my initial complaint, but they have fixed my issue with Shopify integration and even upgraded their system to get all past order at my request,
read more

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