Review (April 2024)
Helpcrunch is a customer communication platform combining live chat software, email marketing, help desk, knowledge base, and more tools.
1.2M
Estimated Revenue
98.79k
Website Visitors
3.2/5
Trustpilot Score
What do we know about HelpCrunch?
Estimated Revenue (2020)
$1.2M
Total Funding
$500k
Total Employees
20
Founded
2016
Industry
Computer Software
Last Funding Date
Other Sep 2016
Location
Palo Alto, United States
About
HelpCrunch: HelpCrunch is a customer communication platform combining live chat software, email marketing, help desk, knowledge base, and more tools.
What is HelpCrunch's Revenue?
HelpCrunch's estimated revenue for 2023 is $1.2M.
What does HelpCrunch do?
Support. Interact. Engage. HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships. All communication is synced across multiple platforms and channels - mobile, web, chat, email, social media and third-party integrations through a single online account letting you connect with customers everywhere and easily manage interaction.
What are the monthly traffic metrics for Helpcrunch?
6/mo Traffic Growth
99.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
99k
Time on Site
8.5Mins
Pages per Visit
6.0
Bounce Rate
46%
How fast is Helpcrunch growing?
Helpcrunch has grown by -10.9% in the last 6 months according to SimilarWeb.
How do people interact with Helpcrunch?
Last month, Helpcrunch received 99k visitors who spent an average of 8.5 minutes on the website and visited 6.0 different pages per session. Overall, 46% of people bounce on the first visit.
How do people find Helpcrunch?
52.8k people (53%) visit Helpcrunch directly. 43.1k (44%) people search for them in Google. Whereas, 508.7 (1%) discover Helpcrunch through Facebook, Reddit, and YouTube. 941 (1%) visitors come from Helpcrunch's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.
Who uses Helpcrunch?
Helpcrunch's top market is the Brazil and they receive 14.1k (14.3%) people.Then the 2nd is United States with 12.7k (12.9%).The 3rd is is Estonia with 7.2k (7.3%).
Traffic Growth (last 6 months)
What are Helpcrunch's ads on Google?
Google Ads
HelpCrunch Live Chat | Customer support software
https://helpcrunch.com/live-chat.html
Keep all your customer communication in one place. Free 14 day trial. Free 14-day trial. Personal assistant. Multiple integrations. Ticketing. Multi-channel support. Auto messages.
HelpCrunch vs Inter Com - Same Features, Unlimited Users
https://helpcrunch.com/intercom.html
Start using HelpCrunch for free - we will also help you migrate the data from Inter Com. Up to 5x more affordable solution with unlimited active users. Try HelpCrunch for free!
HelpCrunch | Cheaper Intercom Alternative
https://helpcrunch.com/intercom.html
Generate More Leads And Provide Excellent Customer Support Without Overspending. No Chat Limits. Multi-Channel Messaging. Third-Party Integrations. Unlimited Chat Users.
Knowledgebase Builder - Build Your Knowledge Base Now
https://helpcrunch.com/knowledge-base.html
Reduce support requests - provide 24/7 customer self-service via online knowledge base. SEO-optimized solution with smart article reports. Get started with 14 days for free! Free Personal Assistant. Third-Party Integrations. Unlimited Chat Users. Cost-Effective Solution.
#1 Live Chat Alternative - Chats + Emails + Helpdesk
https://helpcrunch.com/livechat-alternative.html
Live chat, email marketing, knowledge base & helpdesk - get it all while paying less. Keep all your customer communication in one place. Sign up for a free trial! Unlimited Chat Users.
What do Helpcrunch's customers say about them?
Read reviews that mention
Endless spamming
Reviewed on 2021-01-05T19:14:02
The best of the best
Reviewed on 2020-02-11T10:23:16
The best live chat software I have ever used
Reviewed on 2019-07-10T15:32:08
Outstanding Customer Support Solution
Reviewed on 2019-07-10T04:39:30
Great Alternative to Intercom
Reviewed on 2019-06-17T13:51:53
HelpCrunch is a best solution for our…
Reviewed on 2019-05-13T14:11:42
5 out of 5 for HelpCrunch
Reviewed on 2019-01-15T15:20:06
Our customer support and sales guys use…
Reviewed on 2018-10-18T09:57:04
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