Helpscout: See Their Revenue, Competitors, Traffic, and Reviews (March 2024)

Review (March 2024)

Make every customer service interaction a more human one. use help scout. trusted by over 12,000 businesses in 140 countries. get started for free.

14.4M

Estimated Revenue

621.32k

Website Visitors

4/5

Trustpilot Score

What do we know about Help Scout?

Estimated Revenue (2020)

$14.4M

Total Funding

$12.98M

Total Employees

130 Founded

2011

Industry

Internet

Last Funding Date

Series B Feb 2017

Location

Boston, United States

About

Help Scout: Make every customer service interaction a more human one. Use Help Scout. Trusted by over 12,000 businesses in 140 countries. Get started for free.

Social Links

Alexa Ranking: 7374

What is Help Scout's Revenue?

Help Scout's estimated revenue for 2023 is $14.4M.

What does Help Scout do?

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 10,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.

What are the monthly traffic metrics for Helpscout?

6/mo Traffic Growth

2.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

621k

Time on Site

0.9Mins

Bounce Rate

72%

How fast is Helpscout growing?

Helpscout has grown by 12.3% in the last 6 months according to SimilarWeb.

How do people interact with Helpscout?

Last month, Helpscout received 621k visitors who spent an average of 0.9 minutes on the website and visited 1.0 different pages per session. Overall, 72% of people bounce on the first visit.

How do people find Helpscout?

274k people (44%) visit Helpscout directly. 319.5k (51%) people search for them in Google. Whereas, 3.7k (1%) discover Helpscout through Facebook, Reddit, and YouTube. 2.9k (0%) visitors come from Helpscout's email newsletters. Finally, 175.9 (0.0%) people come from affiliates and or paid referrals.

Who uses Helpscout?

Helpscout's top market is the United States and they receive 216.8k (34.9%) people.
Then the 2nd is United Kingdom with 33.8k (5.4%).
The 3rd is is India with 33.7k (5.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

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