Review (April 2024)
Explore hilton's portfolio of hotels and distinct brands across the globe. book directly for the best rates during your next stay. expect better, expect hilton.
11.7B
Estimated Revenue
25.6M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Hilton?
Estimated Revenue (2020)
$11.7B
Total Employees
97000
Founded
1919
Industry
Hospitality
Location
McLean, United States
About
Hilton: Located just five miles from the beach, shopping and popular Miami attractions, Hilton Aventura Miami offers a convenient and relaxing stay when you visit Miami.
What is Hilton's Revenue?
Hilton's estimated revenue for 2023 is $11.7B.
What does Hilton do?
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties with more than 971,000 rooms, in 119 countries and territories. Dedicated to fulfilling its mission to be the world's most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World's Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. Through the award-winning guest loyalty program Hilton Honors, more than 103 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information.
What are the monthly traffic metrics for Hilton?
6/mo Traffic Growth
2.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
26M
Time on Site
5.5Mins
Pages per Visit
5.0
Bounce Rate
34%
How fast is Hilton growing?
Hilton has grown by -1.6% in the last 6 months according to SimilarWeb.
How do people interact with Hilton?
Last month, Hilton received 26M visitors who spent an average of 5.5 minutes on the website and visited 5.0 different pages per session. Overall, 34% of people bounce on the first visit.
How do people find Hilton?
10.6M people (41%) visit Hilton directly. 11.4M (44%) people search for them in Google. Whereas, 270.2k (1%) discover Hilton through Facebook, Reddit, and YouTube. 949.3k (4%) visitors come from Hilton's email newsletters. Finally, 666.8k (2.6%) people come from affiliates and or paid referrals.
Who uses Hilton?
Hilton's top market is the United States and they receive 20.8M (81.3%) people.Then the 2nd is United Kingdom with 1.1M (4.3%).The 3rd is is Canada with 510.4k (2.0%).
Traffic Growth (last 6 months)
What are Hilton's ads on Google?
Google Ads
Hilton.com | Hilton Hotels & Resorts® | Official Site
https://www3.hilton.com/en/index.html
The Ideal Place to Stay While Away. Book Your Stay with Hilton Hotels & Resorts. Get Free WiFi With Honors. Lowest Rates Online. Sign Up for Free & Save. Honors Save Up To 5% Brands: Embassy Suites, DoubleTree, Hampton, Hilton Garden Inn, Waldorf Astoria,
Hilton.com - Hilton Hotels & Resorts® - Official Site
https://www.hilton.com/en/
Return To Travel And Get More of What Matters Most To You With Hilton. Hilton Is Committed To Providing You A Safe & Relaxing Stay At All Of Our Hotels. Sign Up for Free & Save. Lowest Rates Online. Get Free WiFi With Honors. Honors Save Up To 5%.
Hampton by Hilton® | Official Site
https://hamptoninn3.hilton.com/en/index.html
Enjoy Free, Hot Breakfast & Free Standard WiFi with Every Stay. Book Your Room! Lowest Rates Online. Sign Up for Free & Save. Free WiFi. Honors Save Up To 5% Featured hotels: Hilton, DoubleTree, Hilton Garden Inn, Embassy Suites, Homewood Suites, Home2 Su
Hilton.com - Home2 Suites By Hilton - Book A Stylish Suite w/Full Kitchen
http://home2suites3.hilton.com/en/index.html?WT.srch=1
Free WiFi, & Wireless Printing! Brands: Hilton, DoubleTree, Hampton, Garden Inn, Waldorf, Homewood, Curio, Conrad, Home2, Embassy Suites
Hilton.com | Hilton Hotels & Resorts® | Official Site
https://www.hilton.com/en/
Find Great Vacation Destinations & Luxury Amenities at Hilton Hotels. Book Now! Get Free WiFi With Honors. Honors Save Up To 5% Lowest Rates Online. Sign Up for Free & Save. Brands: Embassy Suites, DoubleTree, Hampton, Hilton Garden Inn, Waldorf Astoria,
What do Hilton's customers say about them?
Review Score
2.1/5
Total Reviews
287
Info
Hilton Hotels & Resorts5 Star
15.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Sharon Kolp
A Hilton in Name Only
Reviewed on 2021-04-06T03:24:50
After researching hotel safety precautions under Covid, I chose a Hilton because of their professedprotocol.
Part of that protocol where a tool is “sealed” with a big blue sticker after being serviced to show the room is sanitized and no one has entered the room to compromise the cleanliness.
When I opened the door it was apparent the sticker was very loose.
My usual practice is to bring my own quilt and pillow whenever possible. Upon removing the comforter and pulling down the top sheet, there were depressions in the fitted sheet that indicated pressure (like that of a human body) had been applied to a large area of the sheet, pushing it down into the mattress pad.
I called the front desk to report the problem and was told there was nothing that could be done, as there was no staff available. When I persisted, I was told it would be a 45 minute wait until the line desk clerk could bring me a clean sheet. A bed in another room was not an option as the hotel was full.
At 10:50 the desk clerk did bring clean sheets and a mattress pad. The sheets were wet.
I slept wrapped in my own quilt.
Never had this problem at a LaQuinta.
The room itself is spacious and appealing.
read more
john chun
we booked to stay at Double tree park…
Reviewed on 2021-04-01T22:30:54
we booked to stay at Double tree park Vista by Hilton ,Gatlinburg . TN for the nights of 3/31/21 to 4/1/21 using my HH points at the recommendation of Diamond member representative.When we arrived we found out that the hotel is very outdated and the room that was given had full of old food items left over in the refrigerator from the previous guest . In addition the bath tub had hairs , toilet seat had stains and used old shampoo bottle were left on the bathroom floor.
The bed sheet and pillow covers were old and not changed.
The night general manger came up clean the room himself and WE changed the bed sheet and pillow cases ourselves.!
The Manager Daniel promised to return full Hilton Honors points for two nights since we were not satisfied with the stay.
I called next morning at 11 AM at the number that was listed on the parking tag of Double tree Park Vista Gatlinburg . TN to cancel the next night stay and was assured that next night room reservation will be cancelled and Hilton honor points will be re credited.
The day Manager “John” refused to honor the return of 55 K Hilton Honor points back to me and was not helpful at all and adamant in keeping my HH 55 K points !!!!
I had to call back Diamond desk member representative to get my points back .
It was such a horrendous stay at Double tree Park Vista Hotel in Gatlinburg . TN . !!!!!
DO NOT STAY at this HOTEL !!!!
Losing faith in Hilton Honor Hotel !! b
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Mercedes Ross
bad im in atlanta georgia no room…
Reviewed on 2021-03-26T12:19:51
bad im in atlanta georgia no room service or anything and over priced store closed early so i would starve.Plus security was very bad a known nice young man get hurt because of his job not cool. No but charge full price.
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Dahlia Silverman
I always thought hilton chain was good
Reviewed on 2021-03-20T01:27:55
I always thought hilton chain was good. NOT ANYMORE. I am a diamond member and they make me feel like they are doing me a favor for letting me stay in their hotels.The one embassy suites in Parsippany nj was the worst. What a sham. The hotel looks very nice however their is no control over their guests. 100 kids and adults checked in and were running up and down halls screaming for hours. Noone wore masks. I saw noone hand sanitizing. They internet in my room didn't work. They want to fill rooms . They care less about business guests. They want big groups who can do whatever they want disturbing other guests. Customer service offers points. I dont need points. I wanted a peaceful place to work and relax. Not in this hotel. Poor management
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Mid Sack
CRAP
Reviewed on 2021-03-18T19:36:24
CRAP. i am quite angry with them.
Tayloden
Frankfurt, Germany Airport Hilton - Excellent Customer Service!
Reviewed on 2021-03-11T02:12:23
I stayed at the Frankfurt, Germany Airport Hilton in January 2021. Sadly, my fiancée left a very nice jacket in the room.She returned to her home in Germany and I returned to the US. I contacted the hotel upon my arrival to the US and after just a couple of emails the jacket was placed in the mail and received a couple of days later!
I want to recognize Yvonne, Front Desk Operations Manager, Hilton Frankfurt Airport / Hilton Garden Inn Frankfurt Airport. She was attentive to my problem, prompt and very courteous! Please recognize and thank her for her efforts!
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Stan Turner
What shuttle.....no, that's not guraranteed!
Reviewed on 2021-03-07T19:46:28
Stayed at the Tulsa International airport Hilton on February 28th. The reason I like staying there is their free shuttle and proximity to the airport terminal.My flight came in at 9:30, called for the shuttle, but it was not available. I had to pay a taxi $20 to go a quarter of a mile or so. I've used the shuttle in the past with no problems. Now I'm told there is no guarantee that the shuttle will be available. It lists shuttle on the website, with no mention of limited availability. There is no other reason that makes staying at that location worthwhile. Nothing is close except the airport. The remote control, didn't work and lamp didn't have bulb. My complaints were met with little concern. I'll never stay there or for that matter, any Hilton in the future.
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Jin
Been staying in Hilton's all over the…
Reviewed on 2021-02-25T21:41:55
Been staying in Hilton's all over the United States for over a decade. Only once did I question thecleanliness of a room and I was immediately moved to another room and upon my inspection found it to be much cleaner. I've only had above and beyond outstanding service at every location I've stayed in. My favorite location is in Chicago, my second favorite is in Virginia Beach. I love being part of the rewards program, the point system is so easy to use and when I've had questions all staff were more than helpful in finding answers and helping me with any accomodations. They have awesome promotional packages and time share deals. The price matching is truly next level. Everytime I stay in a Hilton location or affiliated hilton location I've learned about new benefits and deals. I've only ever encountered positive and helpful staff, even on the phone, even during holidays, even during peak hours. Their app is easy to use and their websites are even easier. They can do just as much, if not more on their customer service line by phone. I like the company, I like the idea behind having a consistently nice stay no matter where I am going. There are definitely nice hotels of less prestigious names, and for sure much nicer and elite hotel chains around, however being a frequent traveler my personal choice is Hilton. For price, service and accomodations I enjoy my stays very much.
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