Review (March 2024)

Ikea furniture and home accessories are practical, well designed and affordable. here you can find your local ikea website and more about the ikea business idea.

29.2B

Estimated Revenue

216.14M

Website Visitors

1.6/5

Trustpilot Score

What do we know about IKEA?

Estimated Revenue (2020)

$29.2B

Total Employees

83000

Founded

1943

Industry

Retail

Location

Delft, Netherlands

About

IKEA: IKEA furniture and home accessories are practical, well designed and affordable. Here you can find your local IKEA website and more about the IKEA business idea.

Social Links

Alexa Ranking: 164

What is IKEA's Revenue?

IKEA's estimated revenue for 2023 is $29.2B.

What does IKEA do?

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It's one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark.   IKEA was founded in Sweden in 1943.

What are the monthly traffic metrics for Ikea?

6/mo Traffic Growth

-4.10%

All Time Traffic Growth

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Monthly Hits

216M

Time on Site

6.6Mins

Bounce Rate

34%

How fast is Ikea growing?

Ikea has grown by -4.8% in the last 6 months according to SimilarWeb.

How do people interact with Ikea?

Last month, Ikea received 216M visitors who spent an average of 6.6 minutes on the website and visited 8.0 different pages per session. Overall, 34% of people bounce on the first visit.

How do people find Ikea?

89.6M people (41%) visit Ikea directly. 109.9M (51%) people search for them in Google. Whereas, 6.6M (3%) discover Ikea through Facebook, Reddit, and YouTube. 4.7M (2%) visitors come from Ikea's email newsletters. Finally, 1.9M (0.9%) people come from affiliates and or paid referrals.

Who uses Ikea?

Ikea's top market is the United States and they receive 35.2M (16.3%) people.
Then the 2nd is Germany with 18.8M (8.7%).
The 3rd is is United Kingdom with 15.4M (7.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ikea's ads on Google?

Google Ads

IKEA.com - IKEA® Official Site - Furniture And Home Accessories

https://www.ikea.com/us/en/

A Better Everyday Life Means You Need A Better Everyday Home, And You Deserve Both. Find Great Additions To Large Homes, Small Apartments, And Anywhere In-Between. Shop Now! Sustainable Solutions. Affordable Living. Flexible Return Policy. Explore IKEA® Ideas.

IKEA.com - IKEA® Official Site - Furniture And Home Accessories

https://www.ikea.com/us/en/stores/

A Better Everyday Life Means You Need A Better Everyday Home, And You Deserve Both. Find Great Additions To Large Homes, Small Apartments, And Anywhere In-Between. Shop Now! Delivery Services. Flexible Return Policy. Sustainable Solutions. Affordable Living.

ikea.com - IKEA® Official Site - Shop In Store or Online‎

http://www.ikea.com/us/en/

Cozy Up Your Home This Winter & Celebrate The Holidays With IKEA®. Shop Today. Home Solutions For All · Shop Everyday Essentials · Discover Smart Solutions · Explore IKEA® Ideas Types: Living Room, Kitchens, Bathroom, Bedroom, Dining

IKEA® Islands & Carts - Customize Your Home

https://www.ikea.com/us/en/cat/kitchen-islands-carts-10471/

Choose From A Selection Of Wooden Or Metal Kitchen Islands To Enhance Your Kitchen. IKEA® Islands & Carts Have Been Designed To Look Elegant And Be Practical. Browse Today! Sustainable Solutions. Explore IKEA® Ideas. Financing. Flexible Return Policy.

ikea.com - IKEA® Official Site - Shop In Store or Online‎

http://www.ikea.com/us/en/

No Matter how Much You Make, You Deserve to Make the Dream Yours. Buy Online or In Store · Discover Smart Solutions · Home Solutions For All · Join IKEA FAMILY Types: Living Room, Kitchens, Bathroom, Bedroom, Dining

What do Ikea's customers say about them?

Review Score

1.6/5

Total Reviews

13411

Info

IKEA
5 Star
5.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Calum M

Missing parts, Terrible customer service and stupid excuses

Reviewed on 2021-04-06T20:17:37

The sofa itself actually seems like a good product. However it arrived with no covers after we paid for express delivery.When I called customer services I was told this was a supply issue and they didn't have the product in stock and it would be another week and a half before it was sent. I questioned why I hadn't been told this when I ordered and was told that even IKEA don't know the item is out of stock until the customer calls up to say it is missing! What kind of logic is that?! Seeing the many other 1 star reviews here it seems this is standard practice. I asked for a refund on my delivery costs which was refused. Mind blowing how little care is given to customer service. Useless
read more
Douglas Mancuso

My experience was horrible here .after…

Reviewed on 2021-04-06T18:10:12

My experience was horrible here .after driving an hour to this store I had to use men's room aftersitting I stood up to find my jacket soaked on the back .bathroom was not maintained for leaks and by sight u Don't see it .I filled out a report and was told would here from them but not a word .I threw out my jacket .I went into store only to find things listed were not even available and if you don't like walking with bad knees, you have to walk the whole store just to get out. My advice go to Bob furniture or unclaimed freight where people are there to actually help you.
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Bonnie

Lazy drivers refused to put the 4 flat…

Reviewed on 2021-04-06T15:29:13

Lazy drivers refused to put the 4 flat boxes inside the door of my house. It was 1 foot from where they left them outside.And the delivery email even says the drivers can’t take their shoes off INSIDE the house. $129 SCAM. And that’s why Amazon rules delivery. If you are going to charge someone $129 at least put it in the house!!!!! They left before I could even check the delivery was accurate.
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brazen raisin

Can I give ikea no stars?

Reviewed on 2021-04-06T14:24:09

Can I give ikea no stars? Spent £150+ with £15 delivery charge. Paid for delivery,yet have to collect my order from a click and collect store? Took 40 minutes for Customer service to answer my call, only to be told that they have to investigate and get back to me. Still waiting 3.5 hours for a return call. Awful experience from a couldn't care less company. Zero stars and NO I wouldn't recommend Ikea's delivery service
read more
customer

4 HOURS DRIVE/ OVER 7 HOURS ON PHONE...STILL NO RESOLVE!

Reviewed on 2021-04-05T14:04:27

Just trying to purchase a new dresser and desk for my daughter has resulted in over 4 hours drive time and over 7 hours on the phone (mostly on hold)and STILL NOT RESOLVED. Reps were hard to hear from babies and dogs, etc in background. 3/11/21- Visited Ikea- ordered 4 pieces of furniture to be delivered on 3/17. Order for $662.51. 2 hour trip there and back. 3/17- delivery of everything except table top. Was told it would be delivered on 3/19. Husband requested refund of delivery charges. Case was opened. 3/19- no delivery came. Called ikea 2 times- (1 hour, 4 min) was told NO delivery is in the system for me. Asked for refund of tabletop and also mentioned delivery refund. Got hung up on! 3/21- drove another 2 hours to ikea to pick up tabletop so daughter could use desk. Purchased another tabletop 3/21- called ikea 2 times (1 hour on phone) Told that my delivery refund was sent to a manager for approval (which was just a technicality) and I would receive refund soon. Got hung up on halfway thru phone call- didn't receive call back. 3/24- delivery from ikea shows up with no notice. Rejected- thank God I was outside and saw them- otherwise I would have 2 tabletops and 2 charges. 3/27- called ikea- (55 minutes) mostly on hold. Checking on refunds- got hung up on again during transfer to yet another department. 3/28- called back- on hold for 25 minutes. Had to hang up to handle other responsibilities 3/30- (2 hours and 58 minutes)- spoke to marlene- gave me case numbers and directed me to the resolution team. Spoke with bill- no refund for delivery issued. Would receive a call back from charlotte store within 24-48 hours. Never received phone call. 4/5- attempting yet another call. I WOULD RATE LESS THAN ONE STAR IF POSSIBLE! I have completed 2 surveys- NO ONE CARES!
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Konstantin Golubenkov

Booking system is broken

Reviewed on 2021-04-05T10:52:28

Booking system is broken. Ridiculous delivery times and prices. No customer service,only fluff on social media.
read more
GunaFisk

Respects it's employees

Reviewed on 2021-04-05T10:14:31

IKEA might not be the most liked place for furniture shopping, as you need to assemble it yourself and it can become a big puzzle,but they do respect their employees and that has to be applauded.
read more
Paddy Barrins

Online purchase of two items still waiting 6 weeks

Reviewed on 2021-04-05T08:53:27

Online purchase of two items, paid €70 delivery costs. Waited three weeks. One item OK but they delivered two of the same box for a two box set.So they collected the two incorrect boxes as scheduled three weeks later and its now over one month since they incorrectly delivered items and still no product. The latest, as 5/4/21, is the delivery company has the product since 30/3 and "will not answer phone". You couldn't make this up. Calling bank tomorrow for cash & delivery back.
read more

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