Review (March 2024)

Papa offers the following senior services for people still living at home or at independent living facilities: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience.

31.9M

Estimated Revenue

56.72k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Papa?

Estimated Revenue (2020)

$31.9M

Total Funding

$31.2M

Total Employees

220

Founded

2017

Industry

Computer Software

Last Funding Date

Series B Sep 2020

Location

Miami, United States

About

Papa: Papa offers the following senior services for people still living at home or at independent living facilities: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience.

Social Links

Alexa Ranking: 264338

What is Papa's Revenue?

Papa's estimated revenue for 2023 is $31.9M.

What does Papa do?

Papa is the first and only on-demand assistance service to help seniors with transportation, house needs, technology, and an amazing social experience. With Papa our members can access Papa Pals, our friendly, trusted team members that create incredible social experiences for you and your senior loved ones. It's like having Family On-Demand!

What are the monthly traffic metrics for Joinpapa?

6/mo Traffic Growth

-23.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

57k

Time on Site

1.8Mins

Bounce Rate

60%

How fast is Joinpapa growing?

Joinpapa has grown by 40.6% in the last 6 months according to SimilarWeb.

How do people interact with Joinpapa?

Last month, Joinpapa received 57k visitors who spent an average of 1.8 minutes on the website and visited 3.0 different pages per session. Overall, 60% of people bounce on the first visit.

How do people find Joinpapa?

21.5k people (38%) visit Joinpapa directly. 23.3k (41%) people search for them in Google. Whereas, 2k (4%) discover Joinpapa through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Joinpapa's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Joinpapa?

Joinpapa's top market is the United States and they receive 43.8k (77.2%) people.
Then the 2nd is Canada with 4.7k (8.3%).
The 3rd is is India with 885.2 (1.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Joinpapa's ads on Google?

Google Ads

Transportation For Seniors | Request A Ride

https://www.joinpapa.com/activities/transportation-for-seniors

Papa Provides An Affordable Door-To-Door Transportation Service For Senior Citizens. High Quality Helpers. Get a Free Quote. Friendly & Affordable. Call Us Today. Trusted Source. On-Demand Assistance. Steps: Sign Up For Free, Request A Papa Pal, Enjoy The Experience.

Keyword: senior transportation los angeles

Affordable Rides for Seniors | Fast & Reliable Transportation

https://www.joinpapa.com/activities/transportation-for-seniors

Elderly transportation for errands, shopping, or doctor visits. Door to door service. Senior rides for errands, shopping, or doctor visits. Door to door service. Friendly & Affordable. High Quality Helpers. On-Demand Assistance. Trusted Source. Get a Free Quote. Call Us Today.

Keyword: senior transportation services los angeles

Senior Services | From $12/hr, First Ride Free‎

https://www.joinpapa.com/v2-offer/?keyword=senior services&gclid=EAIaIQobChMIzrvP0cOB2QIVz53tCh2HVAOMEAMYASAAEgIGP_D_BwE

For errands, shopping, doctor visits, or just to get out. Door-to-door service. On-Demand Assistance · Friendly & Affordable · High Quality Helpers · Trusted Source

Become a Papa Pal in New York - Papa Pal Job Application

https://www.joinpapa.com/papa-pal-qualified-application

Papa is growing in New York and we need Pals in New York. Earn up to $15/hr on your own time. Set your own schedule. Work when you want. Make a difference. Get started now. Get a Free Quote. Trusted Source. On-Demand Assistance. High Quality Helpers. Call Us Today.

Get The Best Senior Services | Reliable, Affordable, Fun‎

https://www.joinpapa.com/companionship-offer/

Senior services for errands, companionship, movies, going out. Full service assistance. Tell Your Stories. Go Out to Eat. Play Board Games. Watch Movies. Steps: Free Consult, Request A Papa Pal, Papa Pal Visit.

What do Joinpapa's customers say about them?

Review Score

3.7/5

Total Reviews

328

Info

Papa

[email protected]

7863282147

Miami

5 Star
35.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
60.0%
Read reviews that mention
DarShee' Clarke

I have been a Pal for a long time now

Reviewed on 2021-03-05T03:38:27

I have been a Pal for a long time now, I have never had a job this wonderful. The members are amazing.I love being able to care for them, listen to them, eat brunch with them, clean there homes for them, take them on grocery runs, doctors appointments, and more. My member are my family. I have grown to LOVE this job, my seniors and the people i work for at the company. For example, Justin(the supervisor), is one of the BEST people I have ever had the pleasure of working for. When i have a situation, he stops what hes doing and immediately help me and ALWAYS resolve any issue that i am currently having. Roxanne, shes another person who's always there fopnr me and my members when we are in need. This company is fairly new and of course in the very beginning there were some kinks they had to work out, but this is the best job i have ever had. Also, being able to be there for my seniors is the best exerpience ever, MY 87 year old senior is torn to pieces because she just lost her husband, and because of covid guidelines, their health insurance wont allow us PALS to go to the homes anymore, for the safety of the members and us workers, but I really wish something can be done or some seniors could still have visits because right now, my member needs a hug and not being able to give it to her because of COVID Is very hard. She is really having a hard time, she needs a hug, someone to keep her company, and someone to just be there for her and just being on the phone sometimes isnt enough. I wish i was able to go for walks with her, lunch with her, sit and watch tv with her, you know, do all the things that her husband did with her before he passed away. But instead, I have gotten her gifts made, personalized photo blankets with her husband pics on it, and personalized pillows, and personalized mugs. These items dont bring him back but she told me that it definitely shows her that someone cares and wants to see her happy, and thats exactly what her husband would want. Hearing those words made me cry! I am now a Junior in college for Criminal Justice and i know i cant stop being around my seniors even after i get my degree. This job means so much to me, my members give me love, wisdom, and we can talk for HOURS! they are helping me in ways noone will understand! If i could give a 10 stars i would, Thank you PAPA ! love, Darshee' Clarke
read more
Medicare member

Disappointing

Reviewed on 2021-02-26T13:51:21

Second time this week that I’ve been left on hold for over ten minutes.
Steven

Unreliable

Reviewed on 2021-02-23T17:10:06

I’m tired of being rescheduled all the time. Please don’t offer service if you don’t have workers inmy area.
read more
Lisa

Zero stars

Reviewed on 2021-02-19T19:37:23

Company censors negative comments on social media. Good luck trying that here. This company continues to irritate my elderly father.They schedule unwanted calls and in-person service without his permission. This causes him to be confused as to why they keep calling and showing up to our home. The Lack of Customer Service team is untrained and poorly managed.
read more
John

Little help, poor management

Reviewed on 2021-02-16T14:08:10

My mother and I have called countless times trying to get her removed from this unsolicited service and no one can help us.These people call about three times every other day and often show up to my elderly mothers home without wearing a mask. My mother was told that they can enter the home because Papa makes the helper drive two hours away and that is the only way they get paid. Another helper once told my mother that she needed to stay on the phone with her for 35 minutes so she and the company can make money. Seems like this company thrives on taking advantage of seniors. Please stop!
read more
Paul Padgett

Don't bother

Reviewed on 2021-02-05T13:39:33

Have been called by 4 different persons. Not one of them had a clue about the other calls. Very disorganized.Got absolutely no where with these people.
read more
Esther Mendoza

On Jan 4

Reviewed on 2021-02-03T21:22:39

On Jan 4, 2021 I called and requested that my account be closed and that the 1/4 charge to my card be reversed.On 2/3/21, my bank was charged again for $30.00- fraudulently. I called on 2/3/21, spoke to Alma, was on the phone with her for 12 minutes and then was disconnected. I need this matter to be resolved once and for all. I want both the 1/4/21 and 2/3/21 charges reversed, my account closed and written assurance that this will not happen again.
read more
Kristi Santana

Good service, dont last Priority Health only 8 hours a month. That’s absurd!

Reviewed on 2021-01-16T15:16:23

Really good service. Defenetly menetally challenged, often low feelings. Negative future outlook,many illnesses, TBI, 3 major surgeries w/hospitalized 3-5 days +rehab for weeks. BC Covid, locked away from family & Friends. Papa gave hope, kept me focused, goals, daily quotes, provided cooping ideas.looked forward to Papa. Priority Health 8hous mo. Horible health insurance, do not go w/Priority Health dont care about their members. Only a money hungry company. Medicare needs to evaluate Priority, get rid of them Priority Health is awful for health insurance provided no/little recovery assistance. Reporting to health agency to stop Priority from hurting more patients due to money saving decisions thats leads to poor quality care for patients. Papa was amazing, great while lasted. Hopefully I will be ok in future w/o Papa. Worried since I hv another big surgery with no support. I will report Priority Health to every organization regarding poor care for patients. Leaves pt w/o proper recovery then leads patients to receive more hospital care which cost more. Priority needs to see the cycle they created is costing more then shld bc their cheep penny pinching ways leads to health crises, hospital admissions, and long care rehabs. It was nice to have Papa while lasted. Now gone. 8 hours is not enought to bother with Papa service just to have to meet another and catch up telling life story again. Would rather not have Papa to begin with. Like giving a person crutches to walk, then take away before walking, so now the person cant walk with a poor prognosis if never had crutches wld have learned better ways to walk without then to have and taken away. Same with Papa, if dont have, learn to deal without. If have then take away left without ideas or the person to help. Now feel abandoned, alone, worthless, see negitive future, better to be alone, stay alone, leave alone. Medicare needs to get rid of Priority Heath I will never sign up for them again. When and how I can change is my focus will learn on my own, since no more Papa.
read more

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