Review (April 2024)

Kirkland's home decor and uniquely distinctive gifts. from wall decor, home decorations and furniture, hundreds of your favorite items are available online now!

634.26M

Estimated Revenue

6.52M

Website Visitors

2/5

Trustpilot Score

What do we know about Kirkland's?

Estimated Revenue (2020)

$634.26M

Total Employees

2400

Founded

1966

Industry

Retail

Location

Brentwood, United States

About

Kirkland's: Kirkland's home decor and uniquely distinctive gifts. From wall decor, home decorations and furniture, hundreds of your favorite items are available online now!

Social Links

Alexa Ranking: 253674

What is Kirkland's's Revenue?

Kirkland's's estimated revenue for 2023 is $634.26M.

What does Kirkland's do?

At Kirkland's, we believe that home is a reflection of how we live, who we are, and what we live for. Every room its own tapestry. Every object used to decorate, a symbol not only of our personal style, but of our innermost passions. We are based in Nashville, TN and currently operate 431 stores in 37 states. At each store's front door, you will be greeted by endless possibilities for refreshing, redecorating, re-imagining. Where items personally selected to fill our shelves, are ready, to in turn fill your home, your personal style, your passions. Where everything we do is designed to help you find that certain something. And where the desire to bring your vision to life tomorrow is rewarded with an affordability that allows you to bring those styles home today. Welcome home to Kirkland's. NOW HIRING! See all job postings online at www.Kirklands.com EOE

What are the monthly traffic metrics for Kirklands?

6/mo Traffic Growth

33.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

7M

Time on Site

3.6Mins

Bounce Rate

49%

How fast is Kirklands growing?

Kirklands has grown by 14.5% in the last 6 months according to SimilarWeb.

How do people interact with Kirklands?

Last month, Kirklands received 7M visitors who spent an average of 3.6 minutes on the website and visited 3.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Kirklands?

2.9M people (44%) visit Kirklands directly. 2.9M (44%) people search for them in Google. Whereas, 407.6k (6%) discover Kirklands through Facebook, Reddit, and YouTube. 118.6k (2%) visitors come from Kirklands's email newsletters. Finally, 172.1k (2.6%) people come from affiliates and or paid referrals.

Who uses Kirklands?

Kirklands's top market is the United States and they receive 6.4M (98.5%) people.
Then the 2nd is Canada with 18.2k (0.3%).
The 3rd is is Taiwan, Province of China with 7.3k (0.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Kirklands's ads on Google?

Google Ads

Kirkland's® Official Site | Home Décor, Furniture, & More‎

https://www.kirklands.com/

Find Distinctive Home Decor, Lighting, Furniture & More When You Shop at Kirkland's®. Bring Happiness Home & Create a Look You'll Love. Shop Our Unique & Affordable Pieces Now. Shop Online & In-Store. Inspiration & Ideas. Buy Now Pick Up In Store. Types:

25% Off Black Friday Sale | Kirkland's® Official Site‎

https://www.kirklands.com/

12 hours Left For Black Friday! 25% Off Your Entire Transaction. Code: BLACKFRIDAY. Bring Happiness Home & Create a Look You'll Love. Shop Our Unique & Affordable Pieces Now.

Kirkland's® Official Site - Home Décor, Furniture, & More

http://www.kirklands.com/section/Sales/2330.uts

Find Distinctive Home Decor, Lighting, Furniture & More When You Shop at Kirkland's®. Find Your Kind of Happy at Kirklands® Today and Discover Pieces You Love. Shop Online Now. Buy Now Pick Up In Store. Art & Wall Décor. Inspiration & Ideas. Types: Wall Art, Mirrors.

Home Décor, Furniture, & More - Buy Online, Pick Up in Store

https://www.kirklands.com/

Find Distinctive Home Decor, Lighting, Furniture & More When You Shop at Kirkland's®.

Kirkland's® Coupons Online | Kirkland's® Official Site | kirklands.com‎

http://www.kirklands.com/section/Sales/2330.uts

Distinctive Home Decor, Lighting, Furniture & More. Shop Online or In Store Now! Inspiration & Ideas. Shop Online & In-Store. Types: Wall Art, Mirrors, Home Accents, Clearance & Sale. 750 West Sunrise Hwy, Valley Stream, NY‎ - ‎Open today · 10:00 AM – 9:0

What do Kirklands's customers say about them?

Review Score

2/5

Total Reviews

21

Info

Kirkland's
5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
80.0%
Read reviews that mention
Scarlett Davis

no order or update after 2 weeks

Reviewed on 2021-01-26T22:19:16

I placed an online order on 1/11/2020 with an expected ship date of 01/15/2020. The FedEx tracking number provided just says "pending" and has not been updated since 11/12/2020.I've called Kirkland's, sent follow-up emails, and have chatted with an online rep to have them all tell me there is no update on my order. The latest explanation for not receiving my order is that FedEx is now holding the packages for up to 3 weeks and if I do not receive an update by 3 weeks then they can issue a refund. When I spoke to a Kirklands customer service rep last week they told me that FedEx was holding packages for 15 days and if I don't hear back within 15 days then the order could be cancelled. It has been a nightmare dealing with this company. I don't even want my order anymore as I doubt I'm ever going to receive it. I just want to cancel the order and never have to deal with this awful company ever again.
read more
KThomas

I wish I could leave a comment without…

Reviewed on 2020-10-14T14:01:31

I wish I could leave a comment without a star! And I wish I had read these comments before I ordered online.I placed my online order, three days later the shipping label was printed. But it is now 4 weeks later and my order still hasn't left it shipping location. WTH! Never ever again!!! Horrible customer service, why do you even offer online shopping??
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Sara Rubinson

This company is horrible

Reviewed on 2020-10-05T21:48:44

This company is horrible, I would never order from there again. My items took about 4 weeks to arrive and every single item came completely damaged.My candles were completely smashed and I cut myself on the glass. I called and they said I need to return the items (minus the smashed candles) back for a replacement or refund. I'm still waiting on a refund for my items.
read more
Danielle Gentile

Save your money!

Reviewed on 2020-10-01T17:27:21

Where do I begin. Cute stuff? Sure. Will you ever receive it? Probably not. Placed an order a month ago,got zero communication on items or any updates for that matter. I have called customer service 7+ times to discuss my order. Now a month later, 2 items are no longer in stock and the rest of the items are in limbo somewhere without any updated tracking label (FedEx tracking label provided a week ago and the package has not moved). Hit or miss with customer service representatives and corporate also gives the runaround. Don't bother with the callback option, they will get to you the next day. Total waste of time. Save your money!
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Miranda Lowe

6 weeks and counting, no order

Reviewed on 2020-09-29T19:29:28

I placed an order August 18th, and still have yet to receive my order. I called the store (this is not their fault),and it won't be in this week. Which now means the earliest I could get it IF it's on the truck is Thursday, October 8th. 7.5 weeks later. I have emailed 4 times to customer service and received one response. Poor poor customer service. I would have never placed an order with them if I had known I would not receive my order and get no communication about it.
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Kelli Worka

My son and I went into Kirkland’s In…

Reviewed on 2020-09-12T04:55:28

My son and I went into Kirkland’s In Gadsden Alabama tonight unaware they would be closing in 10 minuteswe were rudely informed as we entered by a employee I said okay we are just going to make a quick trip through since my son just purchased his 1st house. Neither me Or my son had a face mask on I have COPD and am not able to wear one after about 3 minutes in the store we were informed by the same rude employee that had her face mask under her nose that we would have to leave because we didn’t have a mask on we were never asked if there was a reason we couldn’t wear a mask nothing. My son is a detective and all was recorded on his body cam. We left the store but as we were leaving We noticed there was another employee with no face covering on at all. We would not have made them stay over there 7:00 closing time they lady was very disrespectful and was bothered that we were there so close to closing time. Both employees were African American and we are Caucasian makes me wonder if we were African American would we have been treated differently. We may turn in the video footage to a lawyer due to feeling as we were discriminated against. Very disappointed on this conduct I have spent a ton of money at this store over the years NEVER again.
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Shaleigh DeJong

WORST CUSTOMER SERVICE

Reviewed on 2020-09-09T22:23:31

I don’t recommend getting things shipped from them. It took a month to receive my shipment and my $100 item came broken.They put my fragile order in a box without any protection. I’ve been in contact with them for an additional two weeks and they still haven’t made it right and have been very rude ☹️
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Claire Li

I bought a $140 floor mirror on…

Reviewed on 2020-08-24T22:19:06

I bought a $140 floor mirror on 7/28/20, and after 3.5 weeks of "processing" they canceled my order out of the blue.I've tried emailing and calling but I'm unable to get through to anyone regarding this issue. Stay away from their online store if you ever want to see the things you buy
read more

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