Review (April 2024)
Home
1.31B
Estimated Revenue
1.3/5
Trustpilot Score
What do we know about LogMeIn?
What is LogMeIn's Revenue?
LogMeIn's estimated revenue for 2023 is $1.31B.
What does LogMeIn do?
LogMeIn, Inc.'s category-defining products unlock the potential of the modern workforce by making it possible for millions of people and businesses around the globe to do their best work, whenever, however, and most importantly, wherever. A pioneer in remote work technology and a driving force behind today's work-from-anywhere movement, LogMeIn has become one of the world's largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and more than 2 million customers worldwide who use its software as an essential part of their daily lives. Our teams have built the best known, most trusted and most reliable product portfolios in remote work, including GoToMeeting, LastPass, RescueAssist, LogMeIn Pro and Central and many more. LogMeIn is headquartered in Boston with additional locations in North America, South America, Europe, Asia and Australia.
What do Logmein's customers say about them?
Review Score
1.3/5
Total Reviews
99
Info
LogMeIn5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
Statler Gause
Entering the correct login credentials…
Reviewed on 2021-04-06T17:21:26
Entering the correct login credentials on multiple devices, will only log me in on one laptop,wont let me log in with the correct credentials no matter what I do. Unbelievably bad experience for something called "logmein" I literally cant login. Their phone support was less than worthless. The dude didn't offer any ideas then transferred me to the wrong department.
read more
Pascal
Complete Money-Grabbers
Reviewed on 2021-03-09T10:14:00
Completely greedy bunch of money grabbers with no interest in customer perception.Seem hell-bent on hemorrhaging loyal customers.
Like many, saw first-hand how they took a genuinely good software product like LogMeIn and drove it into the ground through greed hiking prices hundreds of percent over the space of years to the point of pure, unadulterated extortion.
As a long-time fan of LastPass I did have serious concerns when they got acquired by LogMeIn and the day has arrived that they've validated that, crippling the free tier of the software in a very sneaky way to force you to pay. I fully expect that once they've killed off their free base and got as many paying customers as possible, they'll take the same stance and hike prices to squeeze as much money out of their few customers left as possible.
Misguided corporate greed manifested, nothing more, nothing less.
The fact that they unclaimed this TrustPilot page due to poor feedback goes just to show how little they care about their customers experiences and views.
I've jumped ship and would advise anyone else to do the same before you're forced to sell off your first-born for a software package.
read more
M. Keip
Recharged although I cancelled my subscription
Reviewed on 2021-03-03T05:16:46
Annoying company - they renewed my subscription although I cancelled my subscription for their product"GoToMeeting" - never again
read more
AnybodyHome
Very disappointed in them
Reviewed on 2021-03-03T01:35:26
Very disappointed they are LogMeIn is changing LastPass and billing insanely high rates for their basic services.Will definitely explore other options and delete my account before giving them any money.
read more
Pete Moore
Scumbag of a company
Reviewed on 2021-03-01T17:58:15
Scumbag of a company. They have been for years. Will repeat bill you when you are not aware of it and good luck trying to get your money back.They also make it very hard for you to cancel, forcing you through loops. BEWARE!!
read more
Patrick
Billing is horrible / Long hold times!
Reviewed on 2021-01-14T20:39:50
Billing is horrible and now getting a human to talk to about it is hours. RUN from these sharks!
Chad Simon
Consumer BEWARE!!
Reviewed on 2020-12-18T23:02:55
This company will not respond to my email to cancel a subscription so I can get a refund.Can't get a human on the phone! Will have to go the route of disputing CC charge. Terrible customer service to ignore emails when you don't have a human to speak with.
read more
Eduardo Dias
Hamachi very bad support
Reviewed on 2020-11-30T20:49:53
I used Hamachi with a paid subscription for almost 10 years, with small issues till now,when I tried to change the associated card for payment. I couldn't do it, and ask support to delete it for me, and they didn't. After two weeks of email exchange no solution was given to me.
read more
You May Also Find These Company Reviews Interesting
Employmenthero
Employment hero is australia's first cloud-based hr software, payroll and benefits platform for employers & employees. free trial for...... More
Category
Finance