Review (April 2024)

Louis vuitton official website: choose your country or region, pick-up your language and find the right version for you

15.97M

Website Visitors

2/5

Trustpilot Score

What are the monthly traffic metrics for Louisvuitton?

6/mo Traffic Growth

27.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

16M

Time on Site

4.3Mins

Bounce Rate

42%

How fast is Louisvuitton growing?

Louisvuitton has grown by 7.6% in the last 6 months according to SimilarWeb.

How do people interact with Louisvuitton?

Last month, Louisvuitton received 16M visitors who spent an average of 4.3 minutes on the website and visited 6.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Louisvuitton?

4M people (25%) visit Louisvuitton directly. 11.2M (70%) people search for them in Google. Whereas, 377.4k (2%) discover Louisvuitton through Facebook, Reddit, and YouTube. 80.1k (1%) visitors come from Louisvuitton's email newsletters. Finally, 68.4k (0.4%) people come from affiliates and or paid referrals.

Who uses Louisvuitton?

Louisvuitton's top market is the United States and they receive 6.1M (38.3%) people.
Then the 2nd is Japan with 974.1k (6.1%).
The 3rd is is Korea, Republic of with 874.2k (5.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Louisvuitton's ads on Google?

Google Ads

Louis Vuitton® - Shop The Official Site

https://us.louisvuitton.com/eng-us/homepage

Shop Handbags, Shoes, Ready-To-Wear, And Accessories. Complimentary Shipping. Uncompromised Quality And Craftsmanship Since 1854. Shop Iconic And New Collections. LV Volt Fine Jewelry. Explore The LV Essentials. New Men's Ready To Wear.

Louis Vuitton® Official Site - Finest Quality Craftsmanship‎

http://us.louisvuitton.com/eng-us/homepage

Discover Louis Vuitton. Enjoy Complimentary Shipping On Any Purchase. Monogram Icons · The Spirit of Travel 116 Greene St, New York‎ - (212) 274-9090‎ - Open today · 11:00 AM – 8:00 PM Thursday 11:00 AM – 8:00 PM Friday 11:00 AM – 8:00 PM Saturday 11:00 A

LouisVuitton.com | Louis Vuitton® Handbags | Shop The Official Site‎

https://us.louisvuitton.com/eng-us/women/handbags/_/N-r4xtxc

A Touch of Elegance With a Dash of Refinement: Louis Vuitton Handbags. Monogram Icons · The Spirit Of Travel · Bags, Wallets & More · New Rolling Luggage

louisvuitton.com - Louis Vuitton® Official Site - Wallets & Coin Purses‎

http://us.louisvuitton.com/eng-us/women/small-leather-goods/long-wallets

Discover Louis Vuitton Wallets & Coin Purses At The Official Store. New Rolling Luggage · Bags, Wallets & More · Monogram Icons

Louis Vuitton® Official Site | Neverfull Handbag Collection‎

https://us.louisvuitton.com/eng-us/women/handbags/all-handbags/_/N-mzlp5k

Classic, Iconic, On-Trend. Explore What's On Every Wish List. Shop on LouisVuitton.com. Discover the Luxury of Louis Vuitton this Holiday Season. Shop Must-Have Styles Today.

What do Louisvuitton's customers say about them?

Review Score

2/5

Total Reviews

627

Info

Louis Vuitton
5 Star
30.0%
4 Star
15.0%
3 Star
5.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Christina

DO NOT use their repair service

Reviewed on 2021-04-06T15:26:40

DO NOT use their repair service! I sent in my $2500 purse after the strap broke (which is a whole other issue).They charged me $480 for new straps. I just received the purse back and the straps are white!! My purse was brown. When I call customer service they do nothing but tell me it will darken over time. I can't even use the purse it looks so ridiculous. After buying for 15 years, I will not be back.
read more
John Theresa

Pleased with their product and service

Reviewed on 2021-04-05T19:07:08

Pleased with their product and service
Alex Hamze

I purchased the LV BLACKWOOD SUNGLASSES…

Reviewed on 2021-04-04T11:03:43

I purchased the LV BLACKWOOD SUNGLASSES and within a few months of purchasing them the arm fell off.I then took it in to LV in Queensplaza in NOVEMBER 2020 to get it resolved in which they accepted to take it away for fixing... 3 months later i finally received the glasses. 3 months !! only for them to do the same thing again which i originally brought them in for. The arm fell off again. I texted the service rep my frustration with these glasses and their so called 'repair' of these glasses... which she offered via text to have them refunded when i come into store next. So i am in today on 4.4.21 & explained to the service assistance the situation and showed him the text where a refund was approved by the service assistant dealing with my case. He took them to the back & wanted to chat with a 'senior' wasted 10 mins of my time to only come back & tell me he cannot refund them as they are an exchange item.... noway sherlock ! of course it is.. because it was taken away for repairs due to a faulty arm. I then told him that the sms granted a refund & they cannot go back on their promise. I demanded a refund & was very firm with the assistant to then only be attacked by another lady who approached me to remain calm... which i was .. they just didn't like that they were knowingly in the wrong & they had to refund my faulty sunglasses. They do not like refunding you even if you aren't at fault.. i had another similar situation with white shoes from them, so i know very well what they are like. They do not like to be at fault ever ! Anyway, so waited another 15 minutes for the refund to occur.. they were tapping away at the computer wasting more of my valuable time. They had no idea how to refund me. it took 2 people to get it sorted. The man who assisted me was rude, did not want to learn of the actual situation i was going through and wasn't interested in assisting me. This is the vibes i got. On my way out i approached the lady who told me to calm down (there was no reason for her to do so).. and asked if she was the manager.. in which she said no. Just a plain blunt NO. didn't offer to pass me on to a manager either. i told her i will never buy another item from their store let alone another LV product. The brand has lost me due to the horribly made sunglasses, the poor repair on the glasses, the fact they returned me glasses with no proper testing on them & the service which followed afterwards. This lady at the door then told me she didn't appreciate my attitude and aggressiveness to the assistant. Let me tell you something love.. i had every right to be pissed off and frustrated.. you didn't care to de-escalate the situation or hear my frustration.. you were only interested in me not making a fuss in front of all the other customers so they do not learn of what was going on. Your service is appalling and never did i expect to be treated in such a way on numerous occasions (my wife included) from such a high profile brand who's reputation relies primarily on quality luxury goods. People are willing to pay premium prices if they get the quality and service in return... and we got neither. I recommend to support a smaller business who is willing to help you. LV isn't what it used to be.
read more
GoodBad Reviews

Horrible Customer service

Reviewed on 2021-04-03T18:14:11

You will be treated okay when you go and buy however if you have any issue after then you will dealwith hell. Horrible Customer service
read more
Andrew Paul Dutton

Really pleased with the service and…

Reviewed on 2021-04-01T13:36:09

Really pleased with the service and product :)
lucifer morning star

their shipper service is horrible

Reviewed on 2021-03-29T15:33:13

they're using UPS and that's their only courier, not delivering at the time frame they promised and wasted my time for waiting for that package.That's not how a luxury boutique operate, you're selling luxury designer items at a premium cost and should come with premium service including shipping.
read more
Donna Steele

I spoke to a customer service advisor…

Reviewed on 2021-03-26T17:24:38

I spoke to a customer service advisor who said I would get a call back the next day.A representative from Selfridges called me not on time and rushed me through the process. He then I said I needed to pay by bank transfer which I was not willing to do. I then called customer services again to order the bag directly. I spoke to Thomas who went above and beyond. I explained that the purchase was for a present. He located the bag at Harrods for me. I have had numerous call backs to keep me updated. Thomas has been so helpful. I was so disappointed in the customer service I received from the person from Selfidges. Thank you so much Thomas.
read more
BG

Pleasant experience

Reviewed on 2021-03-26T14:13:29

It was very easy to locate the exact product I wanted from the Louis Vuitton (uk) online website.After purchase the product arrived within 3-4 days; though the estimated delivery time was far later. I’ve dropped one star for LV due to the fact that they didn’t notify me any reminders on the journey of the shipment, dispatch or delivery of the item. Pleasant experience and would purchase from again but prefer the in-store shopping experience over online from LV.
read more

Bhphotovideo

Shop digital cameras, 35mm camera equipment, photography, photo printers, computers, home theater, authorized dealer canon, sony, nikon, apple, olympus, panasonic, kodak, jbl... More

Category

Computers Electronics and Technology

Monthly Traffic

29.1M

-11.39%

Ad Spend

$414.38k

Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. five9 - contact center as a service - ccaas.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.75M

49.33%

Ad Spend

$350.08k

Odoo

From erp to crm, ecommerce and cms. download odoo or use it in the cloud. grow your business.... More

Category

Computers Electronics and Technology

Monthly Traffic

3.74M

90.12%

Ad Spend

$284.58k