Review (April 2024)
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71.69B
Estimated Revenue
135.66M
Website Visitors
1.5/5
Trustpilot Score
What do we know about Lowe's Companies, Inc.?
Estimated Revenue (2020)
$71.69B
Total Employees
114000
Founded
1921
Industry
Retail
Location
Mooresville, United States
About
Lowe's Companies, Inc.: Build and Grow® clinics provide a chance for you to inspire a love of building AND the opportunity to grow by learning fun and interesting facts about the things your child builds.
What is Lowe's Companies, Inc.'s Revenue?
Lowe's Companies, Inc.'s estimated revenue for 2023 is $71.69B.
What does Lowe's Companies, Inc. do?
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
What are the monthly traffic metrics for Lowes?
6/mo Traffic Growth
0.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
136M
Time on Site
4.2Mins
Pages per Visit
4.0
Bounce Rate
45%
How fast is Lowes growing?
Lowes has grown by 7.9% in the last 6 months according to SimilarWeb.
How do people interact with Lowes?
Last month, Lowes received 136M visitors who spent an average of 4.2 minutes on the website and visited 4.0 different pages per session. Overall, 45% of people bounce on the first visit.
How do people find Lowes?
50.9M people (38%) visit Lowes directly. 73.4M (54%) people search for them in Google. Whereas, 2M (1%) discover Lowes through Facebook, Reddit, and YouTube. 1.7M (1%) visitors come from Lowes's email newsletters. Finally, 2.8M (2.1%) people come from affiliates and or paid referrals.
Who uses Lowes?
Lowes's top market is the United States and they receive 132.8M (97.9%) people.Then the 2nd is Canada with 1.1M (0.8%).The 3rd is is India with 387.3k (0.3%).
Traffic Growth (last 6 months)
What are Lowes's ads on Google?
Google Ads
Lowes.com | Lowe's® Official Site | Shop For Home Improvement
https://www.lowes.com/
Save on Quality Appliances, Tools, Lumber, Home Decor, and More at Lowe's®! Credit Services. Free In-Store Pick Up. Brands: Whirlpool, GE, Samsung, DEWALT, Kobalt.
Shop Freezers Chest At Lowe's® - Top Value, Unbeatable Prices
https://www.lowes.com/pl/Chest-freezers-Freezers-ice-makers-Appliances/4294857903
Find What You Need To Keep Your Home Running. Free Local Delivery On Items $299+.
We couldn't find any results
https://www.lowes.com/pl/Bathroom-faucets-Bathroom-faucets-handles-Bathroom/4294737292
Shop From a Huge Selection Of Faucets at Lowe's® Today! Types: Bath Fashions, Lighting, Bathroom Sinks, Bathtubs and Showers, Faucets, Toilets
Lowes.com - Lowe's® Official Site - Shop Hardware
https://www.lowes.com/c/Hardware
Shop & Pickup In-Store When You Buy From Lowe's® Or Choose From Delivery Options. Get The Quality Brands And Products You Need, When You Need Them. Easy Shipping & Delivery. How-To Guides. Instructional Videos. Types: Fasteners, Locks, Chain & Ropes.
Lowes.com | Lowe's® Official Site | Shop For Home Improvement
https://www.lowes.com/
Save on Quality Appliances, Tools, Lumber, Home Decor, and More at Lowe's®! Credit Services. Free In-Store Pick Up. Brands: Whirlpool, GE, Samsung, DeWalt, Kobalt.
What do Lowes's customers say about them?
Review Score
1.5/5
Total Reviews
2872
Info
Lowe's Companies5 Star
25.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
wj wang
PSE: Not worth it.
Reviewed on 2021-04-07T03:24:51
PSE: Not worth the frustration of being cussed out by a salaried employee or being made fun of for my Asian last name.Then only to have management cover up and protect the employee while price gouging to protect management's bonuses.
read more
Chris Saunders
This is for the Newport News
Reviewed on 2021-04-07T02:09:42
This is for the Newport News, Va store. I went tonight with my grandson and his girlfriend to get a patio set.We were told they had one in stock. No one in the store could find it. They found the chairs and umbrella but not the table. We waited for over an hour to be told they didn't have the table in stock. They refused to sell the table that was on display. This is why stores are going out of business and people are buying on line.
read more
Sharon Price
My husband and I spent almost 3 hours…
Reviewed on 2021-04-07T01:16:08
My husband and I spent almost 3 hours at Lowe's in Knoxville this evening. They advertised a promotion for 12 months interest free if you spent over $299.We were way over this amount. The register only allowed for 6 months. Not one person, including the manager, knew how to overdrive the system to give us the 12 month promotion that was being advertised on their site. Out of pure frustration and my husband receiving an on call from work, we very reluctantly took the 6 month promotion and left. Then we went to load up 6 bags of 50 pound concrete. Two employees watched us and never helped. Then we went to load up 24 of the 2x4x8 wood and again another two employees never offered to help and just watched us, yet helped the next customer load up his order into his truck. We are extremely disappointed in the service at Lowe's tonight. It has left an extremely bad taste in our mouths all round and they have probably lost us as a customer. Home Depot is just around the corner, literally, and I'm sure will be more than willing to assist in our future purchases.
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rob meredith
April 5th
Reviewed on 2021-04-06T21:57:12
April 5th, 2021
Dear Mr. Ellison,
If you could see by the email below you can see I already had a very bad experience with lowes in February.But you and Lowe's corrected that and the dent in my zero turn on delivery.
So I said I would try you again after spending 20,000 easily every year with my landscaping company. Well I have been buying at Lowe's then last week I thought I'd try again and get something delivered. Order # 720730135 Invoice # 91954 was ordered and was guaranteed delivery today between 12-4 so here we go again it's 5:15pm no delivery and no one will answer there phones at Lowe's.
I ordered from Danville va but it looks like it's coming from Rocky mount va. So I called 8 times and nothing!! So on this pretty day I lost 5 hours of 2 businesses I was to do today because no show, no contact, NOTHING!
What must 1 company do stay in business with you?? I'm so sick of this and I'm sure I'm not the only one!!! I would appreciate you doing something about this. Because of lowes I lost 625.00 today plus my time!!
Ps
I got a voicemail at 7:30 last night from your home office about bringing it out tomorrow morning. That won't work! I took off 5 hours today just for this delivery, now I can't be there until after 4pm tomorrow because I have over 90 customers that are in line everyday for me and my crew. That's why I specifically took off 12 -4 today for delivery.
I really don't know how your going to make up for this at this point.
Feb 9th, 2021 email
To whom it may concern:
Very poor service. I just paid over 3200.00 with you and the manager from reidsville nc was very nice and call me to re-schedule for tomorrow which I said was fine because they had to assemble my zero turn mower I bought online. I want the CEOs number!!
Order # 717333326 Invoice # 70266, The problem is I was supposed to receive an email or call to give me a time for delivery tomorrow by 5pm, Never got it. I run a lawn care service so timing is of the essence for me.
So at 7:30 pm tonight I called your customer service dept. So whoever the hateful girl that answered needs a new job. I work daily for 28 years with customers and I would never treat anyone that way. She stated "it will be there tomorrow when it gets there"
I will NEVER, EVER shop at lowes again!! I spend over 20,0000 a year here, i shop at lowes for over 12 yesrs and I just got off the phone with home depot to set up my contractor service there from now on. This is so unprofessional and acceptable how i was treated!!!
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Mason Farmani
Non-existing Customer Service
Reviewed on 2021-04-06T21:37:37
I had bought very expensive white pebbles from on-line and many of them are brokend and some to dust.Also the order didn't come in on time and I didn't order enought so had to buy more.
The second order of the same pebbles came in completly different shape and color.
I have been trying to call customer service. The first time after an hour I got the rep and she told me to hold off for a manager. Waited for 45 mintues and then she hang up on me. Tried calling back and they said they were closed. I have been trying to call to no avail. emailed them and no answer. They use COVID as an excuse for this. We all know profits are through the roof right now for construction related companies.
STAY AWAY From them.
read more
Natalia Perez
Poor customer service!!!
Reviewed on 2021-04-06T20:13:04
Poor customer service!!!
Shannon Bhatia
ABSOLUTE WORST COMPANY EVER, DO NOT BUY FROM HERE - AVOID AT ALL COSTS
Reviewed on 2021-04-06T19:02:50
The absolute worst experience I've ever had with any appliance company. After ordering a new fridge through their website,they've managed to deliver us two damaged fridges in a row, both looking like they fell off the back of the truck a few times en route to us. They use a third party delivery service that they have almost no communication with whatsoever, so it's a huge clusterf***. When they arrive, never during their pre-scheduled time slot, they tell us that they can't leave the fridge with us because it's a liability. They don't even check the fridge for damage before having us set aside time to be available, empty out our old fridge, and await the new one. They tell us on site at the back of the truck that they can't leave the fridge with us and we're back to square one. After paying full price for a fridge, full price for haul away of our old one, and working with as large of a company as Lowe's, I'll never again go through this experience and recommend everyone and everyone to stay far, far away. It's a huge waste of time, energy, and money with only a measly 10% discount to be offered as penance. It's insulting, this has taken up more time than I can even muster recounting, and to top it off - I'm about to give birth. Pretty sure I'll be in the hospital calling Lowe's in between contractions at this rate. No consideration whatsoever to COVID, pregnancy, people's time and money, or customer service. Their managers sometimes come in around noon, and will call back whenever they feel like it - and lower level employees can do nothing to escalate.
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Pat Powell
Defective toilet seat
Reviewed on 2021-04-06T14:34:09
Defective toilet seat
On 3-30-21 around 5 P.M., I told customer service that parts were broken on a toilet seat which came with a Kohler toilet I had purchased there.This was at the Lowe's store in Oldsmar, Florida. The girls who were at customer service had Karen who works in that department come to the front. Within minutes Karen replaced the toilet seat. I also want to mention how knowledgable she is. I bought several items in the department a couple of weeks earlier and was so helpful!
read more
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