Review (April 2024)

Mailchimp is the all-in-one integrated marketing platform for small businesses, to grow your business on your terms. it's easy to use - start for free today!

647.66M

Estimated Revenue

24.55M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Mailchimp?

Estimated Revenue (2020)

$647.66M

Total Employees

1300

Founded

2001

Industry

Internet

Location

Atlanta, United States

About

Mailchimp: Mailchimp is the All-In-One integrated marketing platform for small businesses, to grow your business on your terms. It's easy to use - start for free today!

Social Links

Alexa Ranking: 449

What is Mailchimp's Revenue?

Mailchimp's estimated revenue for 2023 is $647.66M.

What does Mailchimp do?

Mailchimp is an always-on marketing platform for small businesses. We make innovative, beautiful products that empower those businesses to find more customers.

What are the monthly traffic metrics for Mailchimp?

6/mo Traffic Growth

-7.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

25M

Time on Site

10.0Mins

Bounce Rate

29%

How fast is Mailchimp growing?

Mailchimp has grown by 23.7% in the last 6 months according to SimilarWeb.

How do people interact with Mailchimp?

Last month, Mailchimp received 25M visitors who spent an average of 10.0 minutes on the website and visited 10.0 different pages per session. Overall, 29% of people bounce on the first visit.

How do people find Mailchimp?

17M people (69%) visit Mailchimp directly. 5.2M (21%) people search for them in Google. Whereas, 527.8k (2%) discover Mailchimp through Facebook, Reddit, and YouTube. 1.3M (5%) visitors come from Mailchimp's email newsletters. Finally, 195.1k (0.8%) people come from affiliates and or paid referrals.

Who uses Mailchimp?

Mailchimp's top market is the United States and they receive 10.1M (41.1%) people.
Then the 2nd is United Kingdom with 2.1M (8.7%).
The 3rd is is Canada with 1.3M (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Mailchimp's ads on Google?

Google Ads

Mailchimp.com - Mailchimp® Official Site - Grow Your Brand

https://mailchimp.com/grow-with-mailchimp/

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Mailchimp® Marketing Tools - Email, Landing Pages, and More

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Create Campaigns, Find New Customers, Sell More Stuff, and Watch Your Business Grow. Do More with Your Marketing in Mailchimp. Explore the Platform. Flexible Plans. Audience Targeting. Delivery Infrastructure. Predicted Demographics. Multi User Account Access.

Mailchimp® Marketing Platform | Made for Growing Businesses‎

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Widen Your Circle with Email Campaigns, Landing Pages, Social Ads, and More. Discover How Mailchimp's Easy-to-use Marketing Tools Can Help You Look like a Pro. Multi User Account Access. No Coding Required. Audience Targeting. Real-Time Data Reports.

Mailchimp® Email Marketing - Email and Marketing Automation

https://mailchimp.com/

Send Emails & Utilize Powerful Automations with a Free Account. Sign Up Today! Predicted Demographics. Real-Time Data Reports. No Coding Required. Audience Targeting.

Mailchimp® Email Marketing | Email and Marketing Automation‎

https://mailchimp.com/

Send Emails & Utilize Powerful Automations with a Free Account. Sign Up Today!

What do Mailchimp's customers say about them?

Review Score

1.6/5

Total Reviews

303

Info

Mailchimp
5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Kiva

They rip you off with hidden charges and don't offer the most important features

Reviewed on 2021-03-30T21:21:04

Mailchimp deceptively advertises the features they offer. It is only something you find out after you sign up that you don't get everything you thought you were paying for.They say they give you automation on the essentials plan, but you actually don't really get it. All you get is the ability to send a single email response, which is the same as you get on the free plan. Even when you read the fine print on their features page, it doesn't say specifically what you get. They are intentionally opaque in this regard to get you to sign up. They also have a really strange billing system that is designed in such a way that it sucks money out of you. Eg, I added a lot of subscribers but at the same time dropped to a lower plan since I didn't need everything on the higher plan. Their billing system makes changes to subscribers immediately but to billing plans a month later, so you end up having to pay a huge overage fee for sending out emails in that month you make a change. There's absolutely no sense in their doing it that way other than it being a way for them to make more money out of you. They also only give you three separate mailing lists unless you want to pay more, then you get only five, which was not enough for my needs. It's a pain to put lists from different sites into the same mailing list as it causes confusion and problems. Their customer service is also subpar and takes a long time to respond. And when they do respond they just say something like it's the policy, and that's it. They either don't want to help or because of the harsh policies their company has set, they cannot.
read more
Amber H

The price scales to too high numbers…

Reviewed on 2021-03-30T13:33:55

The price scales to too high numbers once you amass some contacts - also no good text marketingoption.
read more
Eugene Ge

Difficult

Reviewed on 2021-03-25T14:28:02

Difficult company to deal with and very expensive if you have a lot of contacts.
Chebeleu Ciprian

SENDING MANUALY EMAILS IS BETTER!

Reviewed on 2021-03-21T21:59:20

Nothing more to say!
svetlana kumanova

DONT even try to use their website…

Reviewed on 2021-03-20T11:55:58

DONT even try to use their website builder. Pathetic! I was trying to use their Classic website build (drag & drop elements)to create a single page as a landing page to my despoke software application. It was clunky but it worked Ok - was usable. Having spent a day playing with, Mailchimp moved me to their New Website Builder. I lost my day's work and could not go back to the old style website builder. The NEW Webstie builder is simply not working!!! You cant save your colour pallet, very limited options on layouts and placement of buttons, text. No more adjustable columns. A lot of the functionality from the old version has been lost and what they have is simply not working. Terrible. They can't compete with the likes of square space, Wix or any of the modern platforms. I've been using them for my email marketing campaigns and therefore decided to try the website builder but what a dissapointment. Their email builder isn't great but it's sort of OK but the website builder expereince - A total Waste of time.
read more
murrayzzl

Worst email software on the market - god knows why it's so popular

Reviewed on 2021-03-19T15:34:51

I've used many different email marketing platforms and MailChimp is the worst by a country mile.I'm having to use it because it's what my client uses, but it is the most terrible experience. It's appropriate having "chimp" in the software's name, because the logic used to build this platform is certainly not human. Full of bizarre restrictions and roadblocks, multiple ways to achive the same thing that are totally incompatible with each other, and totally counter-intuitive methods, it takes literally hours to accomplish simple tasks using MailChimp that other software can do in minutes. Worst of all is the form builder. Or I should say "are" the form builderS. There are several of them. Delete a field on a form and it deletes it in the database. That's not good design. One of the form builders allows hidden fields, the others don't. Worst of all, the forms will only allow new users to complete them. If you want to use one to allow a user to change a field in the database, you're out of luck. MailChimp throws an error if you do that. This software is badly designed, overblown, difficult to use and horrible to look at. It's the worst.
read more
Jones

Absolutely do not use.....’ We have run…

Reviewed on 2021-03-19T01:13:44

Absolutely do not use.....’ We have run into a problem’ happens all of the time. YOU HAVE THE PROBLEMWe have run into a problem We have run into a problem We have run into a problem We have run into a problem We have run into a problem We have run into a problem
read more
Couple Goals

Customer services is nonexistent

Reviewed on 2021-03-18T16:47:15

Customer services is nonexistent. I had issues with billing and they basically told me they cannot refund me.I had recently cleared out thousands of emails and was billed incorrectly. They rather me pay for a service that I did not need then have integrity in keeping a customer. I have never needed to reach out to customer service as I go about my business but now I know that if I ever need help, there won't be any. Yikes!
read more

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