Review (April 2024)
Visit the maison margiela official online boutique, discover unique haute couture and shop ready-to-wear new arrivals for men and women.
190M
Estimated Revenue
657.51k
Website Visitors
2.9/5
Trustpilot Score
What do we know about Maison Margiela?
Estimated Revenue (2020)
$190M
Total Employees
470
Founded
1988
Industry
Luxury Goods Jewelry
Location
Paris, France
About
Maison Margiela: Visit the Maison Margiela Official Online Boutique, discover Unique Haute Couture and shop Ready-to-Wear New Arrivals for Men and Women.
What is Maison Margiela's Revenue?
Maison Margiela's estimated revenue for 2023 is $190M.
What does Maison Margiela do?
Maison Margiela is a French fashion house founded in Paris in 1988 by Belgian designer Martin Margiela. The creative collective is a signature of the Maison which, since 2014, thrives under the guidance of Creative Director John Galliano. Since 2004, the headquarters of the fashion house are based in an eighteenth century convent that was repurposed as a boys' industrial-design school. The Maison's original white walls remain scuffed, revealing creative and mysterious tales of sartorial tailoring, reinvention and deconstruction. And then there's the obligatory blouses blanches, the customary uniform of Parisian "couture hands", evoking the Maison's passion for the craft of making clothes. In January 2015, John Galliano first showed for Maison Margiela. An Haute Couture collection known as ‘Artisanal', rooted in original craftsmanship and which Galliano describes as "the parfum of the house which both informs and inspires the eau de toilette." He revealed a "strange new beauty", marrying his own romantic vision with the language of the house of Margiela. "John Galliano is a unique, exceptional couturier for a Maison that always challenged and innovated the world of fashion," says Renzo Rosso, the president of OTB group which has housed Maison Margiela since 2002. Daring and ambiguous, the Maison designs Haute Couture, women's and men's ready-to-wear, small leather goods, footwear, fine jewellery, fragrances, interior design and MM6, its contemporary line.
What are the monthly traffic metrics for Maisonmargiela?
6/mo Traffic Growth
7.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
658k
Time on Site
1.3Mins
Pages per Visit
3.0
Bounce Rate
54%
How fast is Maisonmargiela growing?
Maisonmargiela has grown by -0.8% in the last 6 months according to SimilarWeb.
How do people interact with Maisonmargiela?
Last month, Maisonmargiela received 658k visitors who spent an average of 1.3 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.
How do people find Maisonmargiela?
111.5k people (17%) visit Maisonmargiela directly. 514.9k (78%) people search for them in Google. Whereas, 16.4k (2%) discover Maisonmargiela through Facebook, Reddit, and YouTube. 1.5k (0%) visitors come from Maisonmargiela's email newsletters. Finally, 6.1k (0.9%) people come from affiliates and or paid referrals.
Who uses Maisonmargiela?
Maisonmargiela's top market is the United States and they receive 157.7k (24.0%) people.Then the 2nd is Japan with 117k (17.8%).The 3rd is is Korea, Republic of with 89k (13.5%).
Traffic Growth (last 6 months)
What do Maisonmargiela's customers say about them?
Review Score
2.9/5
Total Reviews
2
Info
Maison Margiela5 Star
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1 Star
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Read reviews that mention
Kubla Khan
Rely of the Brits sense of putting up with crappy goods
Reviewed on 2020-10-08T15:54:36
They send damgaed goods, and when you wish to snd them back no response and I think this is what they want people are too annoyed to send an item back with the you hvaing to bear the cost,to an overseas place! Its always the last pair so you cant even get it even if you throw money at it. Really really awful customer service and condition of goods!
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Omar Khalid Bin Waleed
Maison Margiela Customer care…
Reviewed on 2020-09-06T21:55:31
Maison Margiela Customer care department have failed in so many ways.
If you have any customer care issue with them,just expect them to leave you disappointed, dissatisfied and completely illogical in their approach to customer care issues.
I purchased in September 2018, a Margiela black T shirt with a while panel stitched on it and also a pair of black Margiela sliders to match.
These were purchased from the retailer - Mr Porter. However, after not much wear and the fact I look after my clothes. Both items now have quality issues. The white panel on the t shirt is stitched on and now that stitching had come loose on both vertical side, it looks a mess. It's such a disappointment as in less than two years of ownership of a £160 t shirt it has deteriorated more rapidly than a t shirt from H & M.
The sliders are glued onto the sole and the they are now coming off the sole and I am scared that they will just completely come off. Again, these are not used as house slippers, they are used not very often as they are expensive.
Ok so that's the issue with the items. Where it's been an overwhelmingly let down is the response from Margiela when I called them to report the quality defects.
They outright just said. You didn't buy directly from us so it is not our problem. Take it up with the retailer - Mr Porter.
Margiela are the manufacturer, they produced the product and are telling me that a retailer will be able to assess and have more knowledge and experience about their products then them! You created the item you would know what went wrong. You also should take ownership and rectify the problem and reach a positive outcome for me.
I even contacted Mr Porter and they have said I fall outside their 6 month warranty period and so they are rejecting my request for a refund or any other type of resolution also for which I will be leaving another first pilot review about them.
In short, Margiela customer care policy is flawed and if you don't buy from they they don't care and the customer care representative even had the audacity to say that there is no point in forwarding the case to her manager as the manager will just reject my case! How does that make me feel as a client. Disgruntled, upset and totally unacceptable.
I've never been treated like this by any other luxury fashion house and they have always sorted out the issue and come to a amicable solution.
But Margiela, they have been worse then any other company I have ever dealt with.
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