Review (April 2024)
Mechanicalkeyboards.com is the ultimate mechanical keyboard catalog and guide. find and buy the best mechanical keyboard for your gaming and typing lifestyle.
725k
Estimated Revenue
1.19M
Website Visitors
3.1/5
Trustpilot Score
What do we know about MechanicalKeyboards.com?
Estimated Revenue (2020)
$725k
Total Employees
5
Founded
2007
Location
Fairview, United States
About
MechanicalKeyboards.com: MechanicalKeyboards.com is the Ultimate Mechanical Keyboard Catalog and Guide. Find and buy the best mechanical keyboard for your gaming and typing lifestyle.
What is MechanicalKeyboards.com's Revenue?
MechanicalKeyboards.com's estimated revenue for 2023 is $725k.
What does MechanicalKeyboards.com do?
MechanicalKeyboards.com is a company based out of 7107 Juniper Rd, Fairview, Tennessee, United States.
What are the monthly traffic metrics for Mechanicalkeyboards?
6/mo Traffic Growth
4.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
3.3Mins
Pages per Visit
5.0
Bounce Rate
45%
How fast is Mechanicalkeyboards growing?
Mechanicalkeyboards has grown by 31.5% in the last 6 months according to SimilarWeb.
How do people interact with Mechanicalkeyboards?
Last month, Mechanicalkeyboards received 1M visitors who spent an average of 3.3 minutes on the website and visited 5.0 different pages per session. Overall, 45% of people bounce on the first visit.
How do people find Mechanicalkeyboards?
321k people (27%) visit Mechanicalkeyboards directly. 659.5k (56%) people search for them in Google. Whereas, 146.7k (12%) discover Mechanicalkeyboards through Facebook, Reddit, and YouTube. 8.4k (1%) visitors come from Mechanicalkeyboards's email newsletters. Finally, 800.9 (0.1%) people come from affiliates and or paid referrals.
Who uses Mechanicalkeyboards?
Mechanicalkeyboards's top market is the United States and they receive 604.9k (51.0%) people.Then the 2nd is Canada with 66.5k (5.6%).The 3rd is is Australia with 51.4k (4.3%).
Traffic Growth (last 6 months)
What do Mechanicalkeyboards's customers say about them?
Review Score
3.1/5
Total Reviews
53
5 Star
35.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
50.0%
Read reviews that mention
TM
Super fast international delivery, great product
Reviewed on 2021-07-23T15:10:58
Ordered a Ducky One SF keyboard from mechanicalkeyboards.com because
1) Ducky keyboards are hard to find in stock at UK retailers
2)it's unlikely you will find the exact configuration you want (eg, silent red MX switches)
3) I specifically wanted the US layout
4) the price was comparable even after adding taxes and international shipping
I ordered it on the 20th and it arrived on the 22nd from US to UK! Arrived in perfect condition, very happy with the product.
Would recommend.
read more
Daniel
Amazing service, outstandingly fast delivery
Reviewed on 2021-07-15T22:56:14
I unfortunately split a liquid all over my old keyboard. Ordered a new keyboard off mechanicalkeyboards,chose the express service and they had a new keyboard to me inside of 2 days coming all the way from America.
Absolutely outstandig behaviour, I couldn't believe it. I'll definitely be using you guys again shortly, thank you so much. Excellent service, thank you.
read more
James Lacerda
i cant even sign in
Reviewed on 2021-07-10T01:47:53
I can't even sign in because "Image verification failed! m"
J W
their policy is scam
Reviewed on 2021-07-09T15:07:43
Their policy is scam! Stay away from them!
I bought a keyboard from them, which is supposed to be brand new.I found a mark on it, so I sent them a short video as the proof to ask for a return or partial refund. They denied the partial refund, came up with a very deceptive trick: asked me to send it back and got it checked by THEIR techs. If they think it's all right, then they would charge me the shipping cost, PLUS restocking fee. Being a student and a grader at the same time is the best way to cheat. Basically, they are not responsible for any issues and can sell the same keyboard over and over again if applying this trick appropriately. They even have written it into their policy. If anything goes wrong with your item, they could easily get away with it, AND profit from you again by charging a "restocking" fee!
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alex
terrible preorder estimates
Reviewed on 2021-06-04T14:23:28
I pre-ordered a keyboard in late January, and the estimate was for March. Every time the estimated date approaches,they just shift the date by about 20 days. I understand that an estimate is not always accurate, but a consistent pattern of false promises of a relatively close date, which is then shifted when that date comes, is almost certainly deliberate action to placate customers, with no intention whatsoever to be accurate. Since March, they have moved the preorder date more than 8 times, each time about 25 days for 4 months.
I emailed them at the start of May, to which they responded "Our best current ETA is Late May. Your order is still on schedule to be filled as soon as we receive the shipment". It is now June, and what do you know, the estimate has been shifted to June 25!
They will claim that the burden is on the suppliers, that they have no control over it. Something like this "Unfortunately, pre-order dates are not something we can control, since it is dependant on stock from the manufacturer." But this is a pattern of consistent behaviour, outlined in comments dating back many years. These aren't handmade pieces of art, they are mass produced products from a factory. This is no accident, this is criminal behaviour.
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Ozzy
Pre-Order Statuses are a Joke
Reviewed on 2021-04-18T23:08:05
I have seen many reviews like my own explaining how customers have ordered their keyboards as a pre-order and MechanicalKeyboards not actually having any of their products for over half a year.In my case it has been 4 months with no new updates. I have tried contacting them by asking when my shipment would arrive, but they have just replied with the same generic answer about how pre-orders are not up to them. You can even check other reviews down below and they only give the same generic answers.
I understand that pre-orders may not be in their controls (as they claim), however I do not think it is very professional for a company like them to sell their merchandise as "pre-orders" when they themselves know nothing about the possible arrival dates. Why make pre-orders when your products couldn't even arrive in half a year? Things like that just seemed very silly to me.
read more
Joe Kodz
Excellent Customer Service
Reviewed on 2021-04-15T20:02:02
I ordered some keycaps and the product did not exactly match the photo on the product listing.
I would've given a 3-star rating for the product,but the service made me reconsider the entire shopping experience. Customer Service is 5-stars, so I'll settle on an average total of 4-stars.
I reached out to support and they cleared up some confusion about terminology.
Isaac is knowledgeable, while also being attentive to small details. We were able to quickly and reasonably negotiate a satisfactory resolution.
I trust mechanicalkeyboards.com and I would gladly shop with them again.
read more
NATALIE KEVORKIAN
11 year old son chose the wrong item
Reviewed on 2021-04-01T21:11:57
The second request to revise my review again, this time removing any implication of who in particular assisted me.LOL... so revised once again.
I have been asked to revised my review, removing the manager name which I did. Seems to be a very small knit operation and customer service department. Anyway, they replied to my review below simply stating their policy.
After having received our request, it would have been proper business practice to have offered something back for a future purchase at least. That wasn't offered or extended either. Once again, simply disappointed with their responses, feedback and business saavy. Our 11 year old son chose a particular keyboard. We decided to purchase it based on his and his friends recommendations. We received the item and all was fine until we noticed him using it to find the keyboard was WAY TO SMALL. I admit 30 days had passed until we realized the keyboard would eventually cause his hands/fingers harm and when I reached out to customer service asking for an exception they said I was 35 days out of the return window. I did explain that I wasn't looking for a refund, instead looking to return that to have the amount applied towards a new NORMAL sized keyboard. The Customer Service Manager simply refused referring back to their rules.
In a world of unexpected craziness, combined with a the choice of an 11 year old, I would have been gracious of them to have made an exception. When I asked to plead to a superivisor, he said there was no one else to speak with. Be careful what you choose, by the time yoiu get around to realizing it's not the right component, you're stuck with it and this company does not seem to have or extend any type of understanding, cooperation or customer service oriented humility. Not even an offer of a discount towards a future pourchase. Bad business practice.....if they were doctors, HORRIBLE bedside manner. Buyer Beware!
read more
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