Review (March 2024)

Medallia experience cloud is a customer feedback management software platform that empowers every employee to improve the customer experience.

10k

Estimated Revenue

32.65M

Website Visitors

3.2/5

Trustpilot Score

What are the monthly traffic metrics for Medallia?

6/mo Traffic Growth

15.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

33M

Time on Site

1.8Mins

Bounce Rate

44%

How fast is Medallia growing?

Medallia has grown by -9.5% in the last 6 months according to SimilarWeb.

How do people interact with Medallia?

Last month, Medallia received 33M visitors who spent an average of 1.8 minutes on the website and visited 2.0 different pages per session. Overall, 44% of people bounce on the first visit.

How do people find Medallia?

28.4M people (87%) visit Medallia directly. 483.8k (1%) people search for them in Google. Whereas, 137.2k (0%) discover Medallia through Facebook, Reddit, and YouTube. 1.1M (3%) visitors come from Medallia's email newsletters. Finally, 12.4k (0.0%) people come from affiliates and or paid referrals.

Who uses Medallia?

Medallia's top market is the United States and they receive 26.5M (81.1%) people.
Then the 2nd is Mexico with 1.1M (3.5%).
The 3rd is is Brazil with 1.1M (3.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Medallia's ads on Google?

Google Ads

Medallia® Customer Experience | Forrester Reveals 2018 Leaders‎

https://www.medallia.com/forrester-wave-2018/

Choose The Right CFM Platform For Your Company. See If Medallia® Is The Right Fit For You. Easy Integrations. Real-Time APIs. ISO 27001 Certified. Enterprise-Grade Security. Real-Time Insights. SOC 2 Compliant. Absolute Data Privacy.

Voice Of The Customer Toolkit | Kickstart Your CX Programs

https://go.medallia.com/Digital-VoC-Toolkit-2018.html

Free Medallia® Assets. Download The Innovative Kit To Drive Med to Large Scale CX Programs. 24/7 Monitoring. Multi-Channel Surveys. Scalable VoC Technology. Automated Delivery. Real-Time APIs. Map The Entire Journey. Targeted Brand Dialogues. A/B Testing.

6 Principles for CEM - Explore The Trends & Impact.‎

https://go.medallia.com/AdW-eBook-OCEM-6-Principles.html?&utm_source=google&utm_medium=cpc&utm_campaign=na_search_cem&utm_ad_group=customer_experience_strategy_exact&utm_keyword=customer%20experience

6 Principles for a Transformative Customer Experience Strategy Boost Customer Experience · Real Time Insights

Voice Of The Customer Programs | Medallia® Experience Cloud‎

https://www.medallia.com/voice-of-the-customer-sem/?

Understand Customer Needs, Then Adapt Your Business. Request a Demo Today! Scalable VoC Technology · A/B Testing · Map The Entire Journey · Easy Integrations · 24/7 Monitoring Services: Customer Experience MGMT, VoC, NPS, Survey Design, Web & Mobile Feedb

Customer Experience Management | 2018 Forrester Wave Report‎

https://www.medallia.com/forrester-wave-2018/

Choose The Right CEM Platform For Your Company. See If Medallia® Is The Right Fit For You. Unsurpassed Scalability. Real-Time Insights. Flexible Configurations. Automated Delivery. Gauge Loyalty. Customer Retention. Easy Integrations.

What do Medallia's customers say about them?

Review Score

3.2/5

Total Reviews

1

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Medallia
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