Review (March 2024)

Vonage offers flexible and scalable voice, messaging, video and data capabilities across unified communications, contact centers and communications apis.

25M

Estimated Revenue

266.39k

Website Visitors

2.6/5

Trustpilot Score

What do we know about Nexmo?

Estimated Revenue (2020)

$25M

Total Employees

220

Founded

2010

Industry

Information Technology And Services

Location

San Francisco, United States

About

Nexmo: Vonage APIs (formerly Nexmo) offers communications APIs, a global platform and expert support—empowering you to create exceptional customer experiences.

Social Links

Alexa Ranking: 45695

What is Nexmo's Revenue?

Nexmo's estimated revenue for 2023 is $25M.

What does Nexmo do?

Nexmo provides innovative cloud communication APIs that enable applications and enterprises connect to their customers via voice and SMS. Nexmo’s APIs, Direct to Carrier approach and Adaptive Routing technology improves customer experiences by connecting you with your customers reliably no matter where they are in the world. Nexmo connects to over 1,700 carriers and reaches over 235 countries and territories. Nexmo can help any business improve customer communication--some of the world’s top companies like Airbnb, Alibaba, and Snapchat communicate with their global users using Nexmo, across industries ranging from travel, transportation, messaging, e-commerce, finance and payments, and security. Start sending messages and calls in minutes for free at https://www.nexmo.com/

What are the monthly traffic metrics for Nexmo?

6/mo Traffic Growth

33.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

266k

Time on Site

2.4Mins

Bounce Rate

52%

How fast is Nexmo growing?

Nexmo has grown by 13.3% in the last 6 months according to SimilarWeb.

How do people interact with Nexmo?

Last month, Nexmo received 266k visitors who spent an average of 2.4 minutes on the website and visited 4.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Nexmo?

76.9k people (29%) visit Nexmo directly. 103.8k (39%) people search for them in Google. Whereas, 6.7k (3%) discover Nexmo through Facebook, Reddit, and YouTube. 11.5k (4%) visitors come from Nexmo's email newsletters. Finally, 17.9 (0.0%) people come from affiliates and or paid referrals.

Who uses Nexmo?

Nexmo's top market is the United States and they receive 42.4k (15.9%) people.
Then the 2nd is India with 20k (7.5%).
The 3rd is is United Kingdom with 13.2k (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Nexmo's ads on Google?

Google Ads

Nexmo.com - Cloud Communications Platform‎

https://www.nexmo.com/

Programmable SMS, Voice, Authentication, Chat Apps APIs and SDKs Any scale · Any country · Free Inbound SMS · Any volume

Nexmo® Online SMS Gateway | Free Inbound Messages | nexmo.com‎

https://www.nexmo.com/products/sms

Reach devices in the Americas or anywhere in the world with a few lines of code! Free Inbound SMS. Real-time Analytics. Direct-to-Carrier Network. Adaptive Routing.

SIP Phone System by Nexmo® - Try For Free‎

https://www.nexmo.com/products/sip-trunking

Virtual numbers in 85+ countries, instant access to fixed or mobile numbers. Fast & Easy Setup · True Per Second Billing · 24/7 Support · Latency < 150 ms

SIP Phone System by Nexmo® | Try For Free | nexmo.com‎

https://www.nexmo.com/products/sip-trunking

Virtual numbers in 85+ countries, instant access to fixed or mobile numbers. 24/7 Support. Latency < 150 ms. True Per Second Billing. Fast & Easy Setup. Highlights: Started In 2010, 24/7 Support Staff.

Create a Hosted IVR w/ Nexmo® | Interactive Voice Response API‎

https://www.nexmo.com/use-cases/interactive-voice-response

Build a simple IVR system w/ the features you need w/ just a few lines of code. True Per Second Billing · Latency < 150 ms · 24/7 Support · Fast & Easy Setup Steps: Advertise A Local Number, Customers Call Your Business, Customers Help Themselves...

What do Nexmo's customers say about them?

Review Score

2.6/5

Total Reviews

11

Info

Nexmo
5 Star
18.2%
4 Star
0.0%
3 Star
0.0%
2 Star
9.1%
1 Star
72.7%
Read reviews that mention
Hans Müller

Very Bad Service

Reviewed on 2021-01-28T17:36:05

Very Bad Service, change the prices, no contact possible, terrible service, 19 Eurocent ,to Call German mobile?
read more
Max Johnson

Vonage APIs scamming little c**ts…

Reviewed on 2020-09-17T17:38:22

Otherwise known as Vonage APIs scamming little c**ts. Offer a free trial with no option to view any pricing for numbers until you "upgrade".Once you "upgrade" you have to request buying permission prior to be able to even see prices or buy!!!!! D*ckheads.
read more
DoctorDroid Haiti

really good services

Reviewed on 2020-05-23T09:08:36

really good services. One of the best
Andy Fetcher

Probably the worst SMS API provider

Reviewed on 2020-02-21T16:06:59

Probably the worst SMS API provider. I've tried signing up with Nexmo. They're asking for phone confirmation but the conformation code never arrived on my phone.As another mentioned, tried contact Nexmo via their contact form, their reply is that I would have to add 200 Euros worth of credits to signup. It's preposterous! Worst service ever. Off to Twilio!
read more
Sumitha

Very Bad

Reviewed on 2019-10-24T02:29:29

Very Bad. Their OTP does not get delivered and we lost app users because of them. I would not recommend them.They have bad customer support, they blame something irrelevant and have no answers when they don't deliver as promised.
read more
Peter

Not recommended

Reviewed on 2019-04-29T14:33:04

After our business ceased I asked Nexmo to refund me the account balance. This was possible,but instead of sending it to any of the accounts I requested they sent it, they instead send it to exactly the account I asked them not to send it to.
read more
Adrian

NOT RECOMMENDING

Reviewed on 2018-12-10T10:31:23

We do run a legit business for more than a year. We wanted to use nexmo service in order to send transactional sms to our customers,letting them know in what state is their order. After paying for your service i suddenly get the message that there is an issue with our account, and it was deactivated. Also Alex from your support dept. sent me a copy/paste email: Your Nexmo Account has been suspended due to a violation of our terms and conditions. Your TOS does not state anything regarding NOT TO send transactional sms to our customers.
read more
Will

Fraudulent API about delivery status

Reviewed on 2018-07-23T16:17:03

We have been a major customer of Nexmo for 2 years and come across a major problem with the reliability of their service.Our customers have reported that many of the SMSs are not being delivered. Our records show that Nexmo's API responded with success. Further investigation found that Nexmo were not delivering the SMSs and then removing all logs of these SMS sends from our dashboard. Fortunately we kept a record ourselves. We were still charged for the failed attempts! Now, Nexmo aren't responding to our customer support requests. Do not trust them!
read more

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