Review (April 2024)

24.65M

Estimated Revenue

10k

Website Visitors

4/5

Trustpilot Score

What do we know about Observe.AI?

Estimated Revenue (2020)

$24.65M

Total Funding

$87.22M

Total Employees

170

Founded

2017

Industry

Computer Software

Last Funding Date

Series B Sep 2020

Location

San Francisco, United States

About

Observe.AI: Improve CX by transcribing, analyzing, and evaluating 100% of calls with high accuracy for more impactful coaching and compliance monitoring.

Social Links

Alexa Ranking: 395914

What is Observe.AI's Revenue?

Observe.AI's estimated revenue for 2023 is $24.65M.

What does Observe.AI do?

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI's headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

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