Review (March 2024)
Earn free travel rewards with orbitz. fast booking & free cancellations. reserve now, pay later!
937.7M
Estimated Revenue
7.34M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Orbitz Worldwide?
What is Orbitz Worldwide's Revenue?
Orbitz Worldwide's estimated revenue for 2023 is $937.7M.
What does Orbitz Worldwide do?
Best known for its loyalty program Orbitz Rewards, Orbitz.com is the only travel site where millions of customers earn Orbucks ($1 Orbuck = $1 USD) the moment they book flights, hotels and packages, and redeem just as quickly on more than 200,000 hotels worldwide. Part of Expedia Group (NASDAQ: EXPE), Orbitz.com is on a mission to make travel even more rewarding, from planning and booking to taking your next trip—just like that! We have offices in downtown Chicago, London and Sydney. For information on career opportunities at Orbitz and all Expedia brands, visit our corporate careers page at https://lifeatexpedia.com/
What are the monthly traffic metrics for Orbitz?
6/mo Traffic Growth
-4.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
7M
Time on Site
5.3Mins
Pages per Visit
5.0
Bounce Rate
37%
How fast is Orbitz growing?
Orbitz has grown by 11.3% in the last 6 months according to SimilarWeb.
How do people interact with Orbitz?
Last month, Orbitz received 7M visitors who spent an average of 5.3 minutes on the website and visited 5.0 different pages per session. Overall, 37% of people bounce on the first visit.
How do people find Orbitz?
3.6M people (48%) visit Orbitz directly. 3.4M (46%) people search for them in Google. Whereas, 51.6k (1%) discover Orbitz through Facebook, Reddit, and YouTube. 156.4k (2%) visitors come from Orbitz's email newsletters. Finally, 73.5k (1.0%) people come from affiliates and or paid referrals.
Who uses Orbitz?
Orbitz's top market is the United States and they receive 6.6M (89.3%) people.Then the 2nd is Canada with 196.9k (2.7%).The 3rd is is Mexico with 52.7k (0.7%).
Traffic Growth (last 6 months)
What are Orbitz's ads on Google?
Google Ads
ORBITZ.com - ORBITZ - Official Site - Best Travel Deals
https://www.orbitz.com/
Plan Your Next Trip with ORBITZ. Save on Flights, Hotels & Cars. Book Now! Orbitz® only Deals. Ultra-Fast Booking. Free Cancellation. Top-Rated Loyalty Program. Best Price Guarantee. Extra Saving Packages. Destinations: New York, Las Vegas, San Francisco.
National Car Rental | Hundreds of Cars from $20/Day | ORBITZ.com
https://www.orbitz.com/Cars
Fast Booking & Free Cancellation. Reserve Now, Pay Later! Biggest Discounts. No Deposit Necessary. Cash and Debit Accepted. Ultra-Fast Booking. Price Guarantee. Destinations: LA, SF, NYC, Orlando, Denver, Boston
Compare Car Rentals Near You - ORBITZ® Lowest Prices
https://www.orbitz.com/Cars
Shop Car Rentals by Price, Type, and Company. Compare on Orbitz! Biggest Discounts · Free Cancellation · Ultra-Fast Booking · No Deposit Necessary · Price Guarantee
ORBITZ Rental Car Deals - Free Cancellations - Reserve Today
https://www.orbitz.com/Cars?semcid=orbitz-us.multilob.google.search.car&kword=e.|rental car|.103.233833.4065.200413.157237975870&epi=
Lowest Price Guaranteed!
ORBITZ® Car Rental Deals | Hundreds of Cars From $20/Day
https://www.orbitz.com/Cars?semcid=orbitz-us.multilob.google.gt-c-en.car
Fast Booking & Free Cancellation. Reserve Now, Pay Later!
What do Orbitz's customers say about them?
Review Score
1.3/5
Total Reviews
732
Info
Orbitz5 Star
5.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Jen
I accidentally ordered 2 airline…
Reviewed on 2021-05-19T16:19:26
I accidentally ordered 2 airline tickets with cancellation insurance (for the wrong dates) through Orbitz.The total was $1,174. I phoned them within the 24 hours cancellation policy. The agent put me on hold for quite a while, then came back on the line stating that she was on hold with the airline to cancel, but they still hadn't picked up yet. I asked her if I can get off the line and she can send me an email when cancelled. She agreed. I waited a few days, did not get an email, did not get a call back, and did not receive a credit on my card. I called back and was told that I could not cancel because it was beyond the 24 hour cancellation policy. I explained what happened. She then told me the documentation stated that the agent attempted to call me several times and was unable to reach me AND that she emailed me to let me know the cancellation was not able to be performed. I nearly lost my mind. I did not get any call and no email. I checked all of my email accounts (spam box included) thinking maybe I missed something...nothing. I checked my call record for that day...nothing. I was furious. I asked to speak to a supervisor, placed on hold, and was told that none were available and that one would call me back that day. No call. I called again the next day and explained to another agent, who told me the amount was beyond what she can do, waited for a supervisor, none was available, given a case number (which I was not even offered on the first call), and told that my case would be labeled "urgent" and a supervisor would call me within 3 hours. No call. I called the next day. Agent said he would refund, put me on hold, then said he couldn't because the amount was too great. Once again, I was placed on hold. He returned to the line and stated that supervision approved the return since I originally called within the 24 hour window. I was so happy, I certainly cannot afford that amount to be lost. Although it was extremely stressful, thankfully it was solved. The Better Business Bureau reports closed complaints for Orbitz was 674 in 3 years prior to last year, and last year there were 345. My assumption was that they lost a lot of money during the pandemic, that they were scamming people to try to recuperate funds (after reading reviews on this site, it made sense). Anyway, I would have called them everyday, several times a day, until I got a refund.
Companies nowadays seem to have lowered the bar on services, increased prices, and lowered the quality of services/items. Unfortunately for the consumers, we seem to be put in a position to have to stay after them, just to resolve the issues. But, we are still stuck with poor quality items. It's ashamed, it seems to worsen every year.
Moral of the story, bug them endlessly until you get a fair shake. Squeeky wheel gets the grease. Good luck to all consumers, and please share with others if you actually find a decent deal for a quality item.
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Khurshid Akhmedov
Very bad no good no service
Reviewed on 2021-05-17T01:45:16
Very bad no good no service
Joe Herrero
I have been a very long time customer …
Reviewed on 2021-05-16T18:56:21
I have been a very long time customer I never had any issues until now when they steal my money for a refund on a cancel flight that was cancelled 8 month ago.They like to pass the ball blaming the airline and not taking responsibility customer service instead on trying to resolve the issue they wipe there hands clean and that's it buyers beware on buying tickets thru Orbitz.
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Stephanie Gelfeld
Horrible, horrible, horrible unreliable service
Reviewed on 2021-05-14T15:19:19
If you pay extra to have assigned seats, you will not have them when you arrive at the airport.If you try to contact Orbitz about an issue, you will either receive someone who doesn't have a clue how to help you or your call will be disconnected. (I'm guessing their call center is somewhere in the world with very poor phone service.) I was a regular Orbitz customer for many years but they have lost me.
Their pricing isn't any better than other online travel booking sites, so don't waste your time or money.
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Chinwe
I just got off the phone with the best…
Reviewed on 2021-05-11T11:46:03
I just got off the phone with the best customer service agent in the world!!! His name is GAVIN!!!Orbitz I hope you know what you've got. Good job GAVIN and thumbs up Orbitz!!!!
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Maryama Ibrahim
Worst customer service
Reviewed on 2021-05-11T08:18:44
I tried booking a ticket for 7 people and I couldn’t find anyone to help me. I tried calling and using their chat and still was not able to reach.The few that answered the call was lacking listening skills and was not ready to help me! I will not recommend orbitz to anyone at all!!!
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Robert
I tried to cancel a future hotel…
Reviewed on 2021-05-10T23:31:21
I tried to cancel a future hotel reservation, but Orbitz said it was non-cancelable. I was never informed of this.If I had called the hotel directly, the price was the same and I could easily have canceled.
NEVER USE ORBITZ to make a reservation. Investigate properties on Orbitz, then call the property directly.
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Andrea
Don't buy anything via Orbitz
Reviewed on 2021-05-10T14:12:15
Don't buy anything via Orbitz! They charged me twice and when I complained, they said that I will recieve the money back in a couple of weeks.When that didn't happened and I complained again, they said they are not responsible and they can't do anything and I had to file a claim directly with the airline... And that they "just" advertise travels, but they don't respond for anything related to them. Those are the textual words from the Orbitz's agent who talked to me. So do not trust in this site!
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