Review (April 2024)

Create, approve, track, esign documents 40% faster with pandadoc – number 1 document automation solution by g2 as of 2021.

10M

Estimated Revenue

3.86M

Website Visitors

2.4/5

Trustpilot Score

What do we know about PandaDoc?

Estimated Revenue (2020)

$10M

Total Funding

$52.1M

Total Employees

470

Founded

2011

Industry

Computer Software

Last Funding Date

Series B Aug 2020

Location

San Francisco, United States

About

PandaDoc: PandaDoc is #1 Proposal, Contract and Document solution by G2. Leaders in eSignatures. Save 12 hrs per week and decrease creation time by 65%.

Social Links

Alexa Ranking: 30971

What is PandaDoc's Revenue?

PandaDoc's estimated revenue for 2023 is $10M.

What does PandaDoc do?

Over 20,000 customers use PandaDoc's all-in-one document automation software and workflow capabilities to provide customers with a more professional and engaging experience. PandaDoc helps you simplify processes and increase efficiency across your entire organization when you integrate your existing CRM, payment, and file storage apps into a unified workflow. Our customers closed over five billion deals in 2019 and on average, benefit from a: - 28% increase in close rate - 18% increase in average sales price - 65% decrease in document creation time PandaDoc is highly-rated by its customers year-after-year on review sites like G2, TrustRadius, Capterra, and Gartner. For more information, including pricing and product features, visit us at www.pandadoc.com.

What are the monthly traffic metrics for Pandadoc?

6/mo Traffic Growth

-28.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

5.4Mins

Bounce Rate

43%

How fast is Pandadoc growing?

Pandadoc has grown by -23.4% in the last 6 months according to SimilarWeb.

How do people interact with Pandadoc?

Last month, Pandadoc received 4M visitors who spent an average of 5.4 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Pandadoc?

3M people (78%) visit Pandadoc directly. 658.7k (17%) people search for them in Google. Whereas, 24.6k (1%) discover Pandadoc through Facebook, Reddit, and YouTube. 102.3k (3%) visitors come from Pandadoc's email newsletters. Finally, 1.6k (0.0%) people come from affiliates and or paid referrals.

Who uses Pandadoc?

Pandadoc's top market is the United States and they receive 2M (52.9%) people.
Then the 2nd is United Kingdom with 269.7k (7.0%).
The 3rd is is Australia with 187.3k (4.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Pandadoc's ads on Google?

Google Ads

Pandadoc.com | PandaDoc® Official Site | Request a Demo Now‎

https://www.pandadoc.com/

30% higher close rates. 50% less busy work. 100% compliance. Request a demo. Secure. Web-based. Intuitive. Automated. Works with your CRM. Error free. Compliant. User friendly. Services: Proposals, Contracts, Quotes (CPQ), eSignatures, HR documents, Analy

eSignature Online - 50% Faster Time-To-Sign

https://www.pandadoc.com/sign-documents-online/

Legally Binding and Secure Electronic Signature Software. Request Demo.

eSignature Online - 50% Faster Time-To-Sign

https://www.pandadoc.com/sign-documents-online/

Legally Binding and Secure Electronic Signature Software. Request Demo. PandaDoc®...

Keyword: document signing online

Electronic Signature Software - Trusted & Secure eSigns

https://www.pandadoc.com/electronic-signature-software/

Legally Binding and Secure Electronic Signatures on Any Device. Request Demo. PandaDoc® offers the safe, secure, touchless eSigning experience you've been looking for.

Electronic Signature Software - Unlimited eSigns From $19

https://www.pandadoc.com/electronic-signature-software/

Legally Binding and Secure Electronic Signatures on Any Device. Request Demo. Remove the Headaches of Proposals & Contracts. Automate Your Sales Workflow with PandaDoc. Quick Start & Easy To Use. Services: Proposals, Contracts, Quotes (CPQ), eSignatures.

What do Pandadoc's customers say about them?

Review Score

2.4/5

Total Reviews

41

Info

PandaDoc
5 Star
35.0%
4 Star
20.0%
3 Star
5.0%
2 Star
10.0%
1 Star
30.0%
Read reviews that mention
Alex Z

Not so good as wanted

Reviewed on 2021-03-18T09:37:28

Not long ago just suspended our business account without any explanations and we just lost signed contacts for last 3 years...just amazing... I do not recommend using
read more
Erick Gutierrez

There is no support

Reviewed on 2021-03-01T15:46:23

We were using a monthly plan, where we have CRM integration to automatically generate contracts using a template,and that uses Zapier. We were offered a plan upgrade, and after that it stopped working. When I complained to the support, they said it was Zapier's problem, I opened a call with them and they told me that this is a problem already known and not solved by PandaDoc. The account manager has stopped responding to emails and does not answer calls. One of the worst media I've ever seen.
read more
Stephen Kennedy

Don't trust Pandadoc

Reviewed on 2021-02-22T13:40:08

I canceled my subscription on November 14, 2020 in writing. I was charged again on February 14, 2021.It is now February 22 2021 and after having several chats online about it, including one with a manager, Ryan Geronimo on February 18, I have received no follow-up and no refund. Don't waste your time with this poorly run company that avoids you after they take your money without your permission.
read more
Ralphus Maximus

Very disappointed with Panda

Reviewed on 2021-01-07T12:31:32

Very disappointed with Panda. A legacy business customer who's been using (and promoting)Panda since the beginning. We required assistance by asking for our service essentially cloned for another area of our business. We were swiftly told that our 'legacy' pricing was unavailable moving forward and if we wanted the same features moving forward (that I've had for 8 years) Wed be expected to pay (in the rep's words.. a little more) - which we understood.. However! our agreement costs under £200 a year & would now be expected to pay £3000 a year for the same features we had prior... Whilst times and services change.. am& we are only a tiny valueless customer. to them (which was made crystal clear!).. We believe PandaDoc has turned its back on the very businesses and people who supported them and grew their successes .. especially when plenty of already established alternatives were out there to begin with.. As for the platform. It's ok, nothing others don't offer nor is it any more customer-friendly... though we now know its pricing is not only monsterously high for new customers joining - but that they have no care for existing customers... i will be exploring significantly cheaper alternatives as they look very much the same. only take 5 seconds of google!! Cheers for supporting the people who made your business a success PandaDoc & on behalf of all your old customers.. we hope your success is long-lived...
read more
James Dawson

Probably the best of legal templating…

Reviewed on 2020-12-24T19:24:31

Probably the best of legal templating that I have tried. They are a little lacking in templates and its impossible as of the date of this writing to copy/paste with formatting from the PFDs.Still it worked very well and pricing is reasonable. They also have a good free trial period.
read more
T J

Worst Customer Service - Lack of support

Reviewed on 2020-12-03T20:05:11

Been using Panda Doc for years. Recently software stopped working and had error messages. Reported it twice.Nothing done about it. The support agents were asking me to diagnose it for them! Its a cloud based service so what do they expect me to do?! Sent them screenshots and they dont have a clue. They just did not bother. No one contacted us after and even checked if the issue is resolved. Another one of those companies who just to take money but do not want to provide the support when its needed. Lazy support agents with no initiative or any understanding of customer service. They just “leave it” for us to chase them and to beg for support. Cancelling subscription! Good riddance!
read more
Jennifer Grace

Great product for use in my marketing…

Reviewed on 2020-03-02T04:46:13

Great product for use in my marketing job. The customer service is one area that could be improved upon,otherwise my review would be for 5 stars.
read more
Andrew Richard

Incredible integration with Pipedrive!

Reviewed on 2019-11-05T16:23:54

Incredible integration with Pipedrive! We love it, pulling product pricing and quantities,etc from pipedrive we can build up standardized proposals in minutes worth millions. This means more time in front of our clients and less time in front of our computers. It's really good to have insight when clients are view proposals or forwarding them on to other people in their org. Time saver!
read more

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