Review (April 2024)

Incredible shopping paradise! newest products, latest trends and bestselling items from singapore, japan, korea, us and all over the world at highly discounted price!

34.8M

Estimated Revenue

2.46M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Qoo10 Singapore?

Estimated Revenue (2020)

$34.8M

Total Funding

$82.1M

Total Employees

240

Founded

2009

Industry

Internet

Last Funding Date

Series A Jul 2015

Location

Singapore, Singapore

About

Qoo10 Singapore: Incredible shopping paradise! Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price!

Social Links

Alexa Ranking: 349

What is Qoo10 Singapore's Revenue?

Qoo10 Singapore's estimated revenue for 2023 is $34.8M.

What does Qoo10 Singapore do?

Qoo10 was established in 2009. As the 10th most visited site in the country, and with more than 3 million registered users, Qoo10 has since become Singapore's No. 1 e-commerce platform. Headquartered in Singapore, Qoo10, a joint venture between Gmarket founder Ku Young Bae and eBay, has since expanded to Indonesia, Malaysia, China, and Hong Kong. Qoo10's mission is to establish a free and open e-commerce platform, where businesses of all sizes can sell their goods online, and customers from any country can purchase them. With a holistic business model built around our core values of entrepreneurship, speed, and sustainability, Qoo10 offers a rewarding experience for buyers and sellers alike. For more information about the company, please visit our website at http://www.qoo10.sg.

What are the monthly traffic metrics for Qoo10?

6/mo Traffic Growth

-3.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

4.4Mins

Bounce Rate

40%

How fast is Qoo10 growing?

Qoo10 has grown by 48.0% in the last 6 months according to SimilarWeb.

How do people interact with Qoo10?

Last month, Qoo10 received 2M visitors who spent an average of 4.4 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Qoo10?

1.8M people (73%) visit Qoo10 directly. 486.6k (20%) people search for them in Google. Whereas, 45.8k (2%) discover Qoo10 through Facebook, Reddit, and YouTube. 46.9k (2%) visitors come from Qoo10's email newsletters. Finally, 63.8k (2.6%) people come from affiliates and or paid referrals.

Who uses Qoo10?

Qoo10's top market is the Singapore and they receive 2.2M (90.2%) people.
Then the 2nd is United States with 50.6k (2.1%).
The 3rd is is Korea, Republic of with 44.9k (1.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Qoo10's ads on Google?

Google Ads

Baby Guard Sale - Bringing the Best to You

https://www.qoo10.sg/appintent/ad?keyword=baby%20guard&jaehuid=A165670249&jaehuid=A165670249&gclid=EAIaIQobChMIwPu5t4qs3AIVAQAAAB0BAAAAEAAYACAAEgJVzfD_BwE

Products For Mums and Your Loved Ones. Affordable & Premium Quality. Shop Now! Fast & Safe Shipping. 0% Installment Plan. Save up to 80%!

Keyword: baby railing guard

Pressure Washer Singapore - Home Essentials‎

http://www.qoo10.sg/gmkt.inc/Deal/groupbuy.aspx?fkey=pressure washer&cix=7&ctg=7&jaehuid=2000180865

Find Hot Deals For Pressure Washer.Free Shipping & Highly Recommend Brands: Toyomi, Backjoy, Morries, 3M, P&G, Keter, Dynamo, BLMG Types: Furniture and Deco, Kitchen and Dining, Beddings and Furnishing

Keyword: pressure washer nozzles

Qoo10 Wall Clocks Clock - Home & Living Essentials‎

http://www.qoo10.sg/ad?keyword=clock&ctg=7&cix=7&jaehuid=2000180865

Wide selection of clocks on great sale. Up to 55% off. Fast Shipping. Exclusive Free Gifts · Doorbuster Deals

Keyword: 12 wall clock

Qoo10 Plastic Book Cover - Make House A Lovely Home - qoo10.sg‎

https://www.qoo10.sg/ad?keyword=plastic book cover&ctg=7&cix=7&jaehuid=2000145206&__ar=Y

Wide Range Of Plastic Book Cover. Great Savings & Great Quality! Cyber Monday Sale · Exclusive Free Gifts · Doorbuster Deals

Keyword: plastic covers for books

Qoo10 Dot Stickers Sale - Make House A Lovely Home - qoo10.sg‎

https://www.qoo10.sg/ad?keyword=dot stickers&ctg=7&cix=7&jaehuid=2000145206&__ar=Y

Wide Range Of Dot Stickers. Great Savings & Great Quality! Exclusive Free Gifts · Cyber Monday Sale · Doorbuster Deals

Keyword: red dot stickers

What do Qoo10's customers say about them?

Review Score

1.9/5

Total Reviews

26

Info

Qoo10
5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Angie Ng

Counterfeit Fuji Xerox Printer Toner

Reviewed on 2021-03-22T04:54:34

Bought a Fuji Xerox M205b 'compatible' printer toner. Price of $49.50 was close to standard price,butit turned out to be counterfeit. Black powder dropped out of the cartridge, rendering it unusable.
read more
Customer

Agreed with the rest here

Reviewed on 2021-01-14T02:16:03

Agreed with the rest here, I would give 0 star if possible, the entire platform is so painful to navigate,the seller does not care about their customers, the supports are not instant and only be able to solve your issue after 3-7 days every time you contacted them, took me 1 month to get my refund process. Best part? I had to contact them again to find out the refund can be done only via the web, not mobile. Be warned!
read more
Agnes Chew

Qoo10 impose unfair policy to customers post purchase

Reviewed on 2021-01-08T08:49:32

I would give zero star if i can. The Q&A service from Qoo10 sucks. They repeatedly avoid your question in their answers.I suspect they have a deadline to meet and just send any reply they can. Qoo10 also impose policies on customers w/o making them known before we purchase. When queried after our checked out, their answer is because we've purchased from them we have agreed to be bound by their decision, no matter how unfair it is. Their delivery is frequently late and sometimes very late. Ice cream and cakes arrive fully melted. Use other eCommerce merchants - Shopee, Amazon, Lazada. While they are not perfect, they are much better than Qoo10. Shopee is also more price competitive for the same products.
read more
acg acg

Parcel rejected even though wrapped

Reviewed on 2020-10-26T07:01:50

Parcel got rejected even though i followed the online instruction and my supplier wrapped it.Cause a big issue with my supplier when it was rejected on grounds that a box is needed (the website didn’t say!) While it’s “not Qoo10 fault exactly”, this bad experience gave a bad taste for me and my supplier hence a 1 star.
read more
Zachariah Bashir

**BEWARE** When handing your data to…

Reviewed on 2020-08-31T10:19:14

**BEWARE** When handing your data to this company. They breach privacy regulations and spam you everyhour of the day with JUNK MAIL no matter how many times you opt out!
read more
Jo

Never had a good order from this site

Reviewed on 2020-08-21T02:34:09

Never had a good order from this site. Avoid!
Joyce Cho

No Action to Lodge Complaint of Incomplete Delivery

Reviewed on 2020-08-03T12:45:21

Cart no. : 137767981 Order no. : 325823268 I made an order through Qoo10 from their Seller,Alcohaul.sg and on 1 Aug 2020, they only delivered 1 set of 7 bottles instead of the originally order placement of 2 sets of 7 bottles. I rang Alcohaul.sg Tel: 6240 6822 and spoke to a Ms Heerah who assured me that they will look into this issue promptly. But up to today, no one from Alcohaul has reverted and in frustration I made a claim to Qoo10 on this disupute for a full refund on the none delivered 1 set of 7 bottles and here again, Qoo10 is also silent. Don't believe all the good 5 stars review because you won't be able to write any bad experience reviews as the only link available to write a review and when your order placement and delivery are receipt in complete. There is no full transparency and all of the above named parties are not wiling to take ownership of the problem.
read more
sanjay

good product range, bad customer service

Reviewed on 2020-07-31T06:53:42

i am regular customer of qoo10 and feel ks good basic operation of delivering order. problem arises when you have to deal with their customer service.I feel it is extremely seller biased. recently i bought one sofa cover which was incorrectly stiched. it took me weeks of email communications and numerous photo and video evidences and own followup with seller to get replacement. horrible experience, hope i don't have to deal with their support center again.
read more

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