Review (March 2024)

Qualtrics empowers companies to capture and act on customer, product, brand & employee experience insights in one place.

647.83M

Estimated Revenue

74.14M

Website Visitors

1.4/5

Trustpilot Score

What do we know about Qualtrics?

Estimated Revenue (2020)

$647.83M

Total Employees

3800

Founded

2002

Industry

Computer Software

Location

Provo, United States

About

Qualtrics: How-to sessions from 25+ of the most iconic brands and thought-leaders on how they’re moving forward.

Social Links

Alexa Ranking: 448

What is Qualtrics's Revenue?

Qualtrics's estimated revenue for 2023 is $647.83M.

What does Qualtrics do?

How do you turn a customer into a fanatic? An employee into an ambassador? A product into an obsession? A brand into a religion? With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.

What are the monthly traffic metrics for Qualtrics?

6/mo Traffic Growth

20.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

74M

Time on Site

2.2Mins

Bounce Rate

71%

How fast is Qualtrics growing?

Qualtrics has grown by -8.5% in the last 6 months according to SimilarWeb.

How do people interact with Qualtrics?

Last month, Qualtrics received 74M visitors who spent an average of 2.2 minutes on the website and visited 1.0 different pages per session. Overall, 71% of people bounce on the first visit.

How do people find Qualtrics?

46.9M people (63%) visit Qualtrics directly. 3.2M (4%) people search for them in Google. Whereas, 2.4M (3%) discover Qualtrics through Facebook, Reddit, and YouTube. 3.2M (4%) visitors come from Qualtrics's email newsletters. Finally, 564.6k (0.8%) people come from affiliates and or paid referrals.

Who uses Qualtrics?

Qualtrics's top market is the United States and they receive 46.5M (62.7%) people.
Then the 2nd is United Kingdom with 3.7M (5.0%).
The 3rd is is Canada with 3.6M (4.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Qualtrics's ads on Google?

Google Ads

Qualtrics Online Surveys - Powerful, Dynamic Surveys

https://www.qualtrics.com/lp/survey-platform/

Dynamic reports helping you analyze relevant, real-time customer insights. Easy market research. Data driven decisions. Over 250 templates. Save time. Services: Customer follow-up, Employee Engagement, Customer Satisfaction, Market Research, Brand Research.

Qualtrics Online Survey Tool - Create Your Free Account Today

https://www.qualtrics.com/lp/survey-platform/

Our easy to use survey software is perfect for all of your research needs. Data driven decisions. Easy market research. Over 250 templates. Save time. Services: Academic Insights, Customer Engagement, Employee Feedback, Market Research.

Qualtrics Survey Software | Complete Experience Management‎

https://www.qualtrics.com/

Manage the 4 core experiences of your business. This will change your business! Easy market research. Save time. Over 250 templates. Data driven decisions. Services: Academic Insights, Customer Engagement, Employee Feedback, Market Research, Mobile Survey

Create Your Own Surveys | Best Survey Creator Software | qualtrics.com‎

https://www.qualtrics.com/lp/survey-platform/

Easily create surveys and see results. Create your free account today! Services: Academic Insights, Customer Engagement, Employee Feedback, Market Research, Mobile Surveys, Net Promoter® Score, Panel Management, Respondent Management, Voice of Customer, W

Online Survey Websites - Top Rated Online Survey Tool

https://www.qualtrics.com/lp/survey-platform/

Pinpoint which parts of your customers' journey needs improvement & take action! Our...

What do Qualtrics's customers say about them?

Review Score

1.4/5

Total Reviews

67

Info

Qualtrics
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
kate denatale

Tried to get into contact with a support team member

Reviewed on 2021-03-30T21:30:15

Tried to get into contact with a support team-member due to a glitch in the system that completely overwrote the results from one of my surveys.Waited over 20 minutes to speak with someone via chat at which point I was told to reach out via phone - there is no phone number listing on the website for me to call. Essentially, I've been passed off to the web-based ether for a huge mishap that erased the results for an entire survey that was sent department-wide at my company.
read more
T.W

Incompetent sales team

Reviewed on 2020-11-25T15:05:26

Tried to get in touch with someone from the sales team who could tell me how much their packages cost.They have been unable to provide me with this simple information for 3 weeks now. I called them numerous times and emailed back and forth with them. How hard can it be to sell me something? Outrageously bad service!
read more
Richard Lawton

This company breaks GDPR by cold…

Reviewed on 2020-10-18T15:04:06

This company breaks GDPR by cold emailing offering gift cards in exchange for a very long boring survey. The website is a scam no cards are ever given out.Just read the 5 star reviews to see how obviously they are fake. SCAM AVOID!
read more
Cheesecannon

Obvious scam

Reviewed on 2020-09-29T00:12:31

Obvious scam content like "FREE GIFT CARDS", and "give us your personal information" is 100% a dead giveaway.They don't even try to hide it
read more
CHECK

Garbage UI/UX

Reviewed on 2020-09-23T17:42:24

I've just spent 10 minutes trying to figure out how to accept a shared survey. This website is beyond frustrating to use and as soon as this shared survey is sorted for work,I will strongly suggest that we never ever use Qualtrics.
read more
Jay Kilby

25 minutes survey was completed

Reviewed on 2020-09-19T20:38:33

25 minutes survey was completed. Was then served a message "We had such a great response and havealready completed enough surveys..."
read more
Brian Lannoye

Dishonest and a waste of time.

Reviewed on 2020-09-12T18:07:55

I got an invitation to do a 10 minute survey for E-Trade and once complete would get an Amazon gift card.10 minutes into the survey I get this: Thank you for your interest in this study. Unfortunately, based on your responses, we are unable to include you in this research study and you do not qualify to receive the $5 Amazon Gift card code. However, at E*TRADE, we truly value the opinions of our customers and regularly conduct research studies to help ensure the products and services we provide give our users what they need to become successful investors. We hope that you will be able to participate in one of our future research studies. Thank you for being a valued E*TRADE customer. Click here for the survey reward program terms and conditions.
read more
survey queen

Have to agree with all the bad reviews

Reviewed on 2020-07-14T03:36:11

Have to agree with all the bad reviews. They are a waste of time and thieves. If they pay 1 /10 reviews done that is giving them praise where it is not due.Avoid. I will close all reviews offered by them from now on.
read more

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