Reviewed on 2020-12-12T16:32:08

This company is disgraceful,I ordered goods 10 days ago,they took my money immediately and it is impossible to contact them,they send all their emails in Italian which makes the whole process more difficult. After reading the awful reviews here on Trustpilot I tried to contact them again to find out when I could expect my order, the reply I got was from a computer with information that had nothing to do with my email! Buyers Beware!!!

Reviewed on 2020-05-25T08:13:42

WORST company ever! they NEVER deliver within 10 days and their products can be found cheaper elsewhere! DO NOT buy from them if you are hoping to receive your goods within a month.

Reviewed on 2020-01-09T10:40:00

Worst costumer service ever! After nearly a month I’m still waiting on my item and I had to email them to ask for an update.. I’ve paid 6 euro in delivery and I still don’t know when the parcel will be delivered and they think its acceptable to not contact the costumer with an apology... ridiculous!

Reviewed on 2019-02-04T08:50:25

I have ordered a product on the 12th of January. On the 31st of February it was still not shipped. They asked if I wanted a reimbursement so I guess they just want to obtain free financing. Taking money without interest and then one month later reimburse.

Reviewed on 2018-11-06T11:22:35

Items still not arrived after 12 working days, not even received a tracking code yet! I placed an order on 20th October, the items were for my daughters 1st birthday. On 28/29th I had to cancel some of items as they were for the party and still not arrived. I requested a refund to my card for these items which has still not been done 6th November. Emailed yesterday (5th) waiting for a response as to my delivery and tracking code. At this point I may have to cancel the order. Website looks good, nice products, delivery time unacceptable. Update: I received an email 1430 following my review to say my items would be shipped in 2-3 working days (so that makes 15 working days to receive the items) and an email at 1820 saying my order has been shipped and the tracking number will follow. However it says that only part of my order has been shipped, when I look at the detail it says the items to follow are the items that I confirmed via email to be cancelled and refunded.