Review (March 2024)
Book cheap flights direct at the official ryanair website for europe's lowest fares. fully allocated seating and much more now available online.
6.91B
Estimated Revenue
44.06M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Ryanair - Europe's Favourite Airline?
Estimated Revenue (2020)
$6.91B
Total Employees
11000
Founded
1985
Industry
Airlines Aviation
Location
Swords, Ireland
About
Ryanair - Europe's Favourite Airline: Book direct at the official Ryanair.com website to guarantee that you get the best prices on Ryanair's cheap flights.
What is Ryanair - Europe's Favourite Airline's Revenue?
Ryanair - Europe's Favourite Airline's estimated revenue for 2023 is $6.91B.
What does Ryanair - Europe's Favourite Airline do?
Ryanair is Europe’s only ultra-low cost carrier (ULCC), operating more than 1,500 daily flights (over 500,000 per year) from 57 bases, across 1,500 low fare routes, connecting 180 destinations in 29 countries and operating a fleet of 305 new Boeing 737-800 aircraft. Ryanair has recently announced firm orders for a further 175 new Boeing aircraft, which will be delivered between 2014 and 2018. Ryanair currently employs more than 8,500 highly skilled professionals, will carry over 80 million passengers this year and has an outstanding 28-year safety record
What are the monthly traffic metrics for Ryanair?
6/mo Traffic Growth
-69.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
44M
Time on Site
7.9Mins
Pages per Visit
7.0
Bounce Rate
28%
How fast is Ryanair growing?
Ryanair has grown by -10.5% in the last 6 months according to SimilarWeb.
How do people interact with Ryanair?
Last month, Ryanair received 44M visitors who spent an average of 7.9 minutes on the website and visited 7.0 different pages per session. Overall, 28% of people bounce on the first visit.
How do people find Ryanair?
22.6M people (51%) visit Ryanair directly. 19M (43%) people search for them in Google. Whereas, 351.5k (1%) discover Ryanair through Facebook, Reddit, and YouTube. 1.2M (3%) visitors come from Ryanair's email newsletters. Finally, 40.9k (0.1%) people come from affiliates and or paid referrals.
Who uses Ryanair?
Ryanair's top market is the Italy and they receive 8.9M (20.3%) people.Then the 2nd is United Kingdom with 7.2M (16.3%).The 3rd is is Spain with 4.9M (11.1%).
Traffic Growth (last 6 months)
What do Ryanair's customers say about them?
Review Score
1.3/5
Total Reviews
9656
Info
Ryanair5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
10.0%
1 Star
80.0%
Read reviews that mention
Nat Elliot
AVOID AVOID AVOID
Reviewed on 2021-04-07T16:45:07
AVOID AVOID AVOID
Not only the worst airline, literally the worst company I have ever had the displeasure of dealing with.Ryanair themselves cancelled our flights due to Covid, I completely understand this and expected this.
Trying to get the money back owed to me after they cancelled the said flight is beyond ridiculous. Form after form I need to download and fill in and re-send. I need to send proof of I.D and address. I have had to confirm these details over and over again and yet still my refund is not process. One stipulation was that a particular document required a “wet signature”, somebody needs to remind O’Leary it is 2021.
This is all a tactic aimed at keeping my money. This is clear as the initial email correspondence was so crafty that the refund link was hidden at the bottom whilst the credit note and rebooking button was at the top of the page and highlighted in yellow. As I write this I’m still unsure when I will get my money.
I had to claim refunds with jet2 and TUI last year who’s processes were so simple in comparison. I would rather play 4 or 5 times the price for flights than ever consider using Ryanair again.
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Grace Ann Benitez Domingo
Hi there anyone had been refunded by…
Reviewed on 2021-04-06T12:58:50
Hi there anyone had been refunded by Ryanair yet. Our original flight was supposed to be easter last year.Then got moved to May until it was cancelled. They offered a voucher but said if it wont be used, they will eventually pay it back to the account used to pay. Advise on what to do pls. Obviously they are not answering the calls. Thank you.
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Andrew Kanter
Worse than the worst.
Reviewed on 2021-04-06T09:32:47
Everyone knows Ryanair has the worst customer service, but even still it's shocking.Over 6 months ago I put in a claim for a refund. Their position remains that they're too busy to look at it and will get around to it eventually. Really, 6 months? Pathetic. Never again.
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Nathan
Finally light at the end of the tunnel
Reviewed on 2021-04-05T21:26:07
Finally light at the end of the tunnel. Messed around to no end last year with this company.Shocked to the core at how they handled the covid situation. The customer service was shocking, that is until 2 weeks ago phoned up asked some information about a voucher I had from last year that they refused to refund me. However, there policies have changed, refund actioned straight away, 7days later it appears back in the account.
Ryanair if you did this before the first review would have been 5 stars and there would be no need to write this on.
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James
Only fly Ryanair as a last resort!!
Reviewed on 2021-04-03T04:37:27
I’ve always heard bad reviews about Ryanair but personally I haven’t had an issue with them until now!I fly frequently with my 2 girls and have never been treated as bad by a member of staff!
I’m currently in lanzarote with my 2 girls aged 6 & 10. I booked flight to get back to the uk followed every new covid rule to a T only to be refused boarding by an incompetent Ryanair manager as my 2 girls didn’t have a covid test booked for day 2 & 8 back in the uk!
I started off nothing but polite only to be met with hostility by the manager when boarding.. he was totally in the wrong but instead of trying to keep the situation under control he told all his staff to turn around and not talk to me.
After leaving the airport I spoke with Ryanair customer service who apparently couldn’t comment ? and told be to speak with the uk embassy for clarification on what tests are needed!
After speaking with the embassy they confirmed children under 11 Do not need a test to fly to the uk!
I tired showing the manager the uk.gov website to clarify everything was in order who then called the police as to remove me from the airport!!!
I’ve now got to wait for Ryanair to confirm by email the rules set by the uk government to allow me and my 2 children to fly back to the uk!
Use any other airline before Ryanair!!!!!!!
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Stan Field
The biggest dirtiest lowlife airline…
Reviewed on 2021-04-02T13:37:51
The biggest dirtiest lowlife airline going.
To think initially I was praising this airline.I fully understand that these are difficult times but to not issue a refund or REASONABLE alternative and end up costing you hundreds of pounds is pretty despicable. They’ve always played dirty I suppose. I’d rather swim than use these cretins again.
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Paula Lovell
Worst Airline Appalling Service No refund After 12 Months
Reviewed on 2021-04-02T13:18:03
Flight cancelled 20/03/20 Ref Number T769VG been chasing a cash refund since, endless calls live chatemails still nothing.Filled in customer verification form 20th Nov had reply saying accepted and a cheque would be sent out,14th Dec email saying no cheque sent would be refunded to card when booking was made. Now 2/04/21 still no refund no reply to emails and chat ends when making enquiry about refund. I also listened to Mr O'Learly of Ryanair on GMB TV saying all refunds have been paid ! a complete liar. It is a pity this pandemic did not end the business they do not deserve to keep trading how they can keep getting away with not refunding customers is appalling
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Daniel Berende
Worst airline
Reviewed on 2021-04-02T09:18:32
Worst airline, money driven and stepping over customers.
I was denied boarding on the opinion of a seemingly burned-out and moody Ryanair staff; apparently my reason to travel was not permitted,although, the government lists it as a permitted reason to travel.
They oversell tickets and try to find any reason to single out anyone and deny onboarding to free-up spaces. I was the second in the queue, as soon as a few people were denied, it got to a point where a lady was allowed to travel with an expired passport.
I paid £85 pound for a COVID test that the staff did not even look at. This airline is a massive SCAM full of misinformed and unprofessional staff.
Shame on you!!!!!
read more
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